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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Health Cloud Accredited Professional |
| Exam Number: | AP-211 |
| Real Exam Qty: | 30 |
| Passing Score: | 60% |
| Exam Format: | Multiple-choice, Multiple-select |
| Exam Duration: | 60 minutes |
| Available Languages: | English |
| Sample Questions: | Salesforce AP-211 Sample Questions |
| Exam Way: | Online Proctored / Onsite Testing Center |
| Pre Condition: | Successfully completed the Health Cloud Accredited Professional Learning Path on Partner Learning Camp. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Health-Cloud-Accredited-Professional-Exam-Guide |
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NEW QUESTION # 10
A consultant needs to implement Health Cloud and is in the discovery stage of the project.
Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture?
Answer: A,C,D
NEW QUESTION # 11
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
Answer: C
Explanation:
Step-by-Step Explanatio n:
Discovery Framework for PROMs Surveys:
The Discovery Framework in Health Cloud supports question banks, standardized survey templates, and version control.
Exact Extract:
"Use the Discovery Framework to create assessments with question banks, reusable questions, and versioning to manage standardized surveys such as PROMs." Reference:
Why Not Other Options?
Salesforce Surveys/Salesforce Feedback Management: Support surveys, but do not natively support question banks or version control for standardized, healthcare-specific forms.
Health Cloud Forms: Used for simple data capture, not for full-featured assessments with question banks and versioning.
Conclusion:
The Discovery Framework is the recommended solution for managing PROMs with question banks and version control.
NEW QUESTION # 12
A new user story requires an OmniScript to update an existing field on a custom SObject.
Which two components should a consultant use to satisfy the requirement?
Choose 2 answers
Answer: A,D
NEW QUESTION # 13
An administrator is configuring security for a patient list.
Health Cloud Accredited Professional
Which three considerations should the administrator take into account to ensure proper access to the list?
Choose 3 answers
Answer: A,B,E
NEW QUESTION # 14
A payer is looking to optimize the workflow for its call center, which focuses primarily on members calling to check on the status of their prior authorization requests.
How should a consultant conduct discovery to define a workflow for these call center users?
Answer: C
Explanation:
Step 1: Requirement
Define workflow for call center users focused on prior authorization status checks.
Step 2: Best Practice for Workflow Discovery
Discovery should be user-centered, involving direct engagement with actual users (personas).
Observing and documenting their daily processes identifies real pain points and optimization opportunities.
Extract:
"Best practice for workflow discovery is to interview and observe key personas, document their processes, and map opportunities for automation and optimization." Salesforce Architect - Business Process Discovery Other options (industry research, previous projects, or proof of concept) do not provide the necessary user insight for workflow design.
NEW QUESTION # 15
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