ハイパスレートのAB-210学習指導と認定したAB-210対応問題集

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Microsoft AB-210 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Extend and enhance Sales10–15%- Integration with Microsoft Copilot and Power Platform
- Extending Dynamics 365 Sales with AI capabilities
Topic 2: Develop deals using intelligent opportunity research25–30%- AI-assisted deal progression strategies
- Opportunity insights and forecasting
Topic 3: Configure Dynamics 365 Sales core features for AI15–20%- Data and process setup for AI features
- Sales environment configuration
Topic 4: Optimize AI-driven sales20–25%- Sales productivity and automation enhancement
- Copilot and AI assistant capabilities in Sales
Topic 5: Qualify and prioritize leads using AI15–20%- Lead scoring and qualification models
- AI-driven lead prioritization workflows

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無駄なく効率よく短時間で Accelerating Sales Pipelines with AI in Dynamics 365 合格レベルに到達

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Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 認定 AB-210 試験問題 (Q78-Q83):

質問 # 78
You configure Dynamics 365 Sales for a company.
Sales managers require sellers to use a structured lead qualification process before converting leads to opportunities.
You need to ensure sellers use a structured lead qualification process.
What should you configure?

正解:E

解説:
The correct configuration is Business process flow. A structured lead qualification process requires sellers to move through defined stages and steps before a lead is converted into an opportunity. Microsoft describes business process flows as a way to guide users through stages of sales, marketing, or service processes toward completion. Business process flows can also include branching logic and defined steps, which makes them the correct mechanism for standardizing how sellers qualify leads before conversion.


質問 # 79
A company notices that sales representatives often forget to contact prospects after meetings.
Managers want AI to automatically recommend follow-up activities based on customer engagement without requiring custom workflows. Which capability best satisfies this requirement?

正解:A

解説:
Sales Accelerator combines worklists with AI-generated recommendations to suggest the next best actions. Representatives receive prioritized activities such as follow-up calls or emails based on engagement signals, allowing them to maintain consistent communication without relying solely on manually designed automation.


質問 # 80
You need to allow sellers to view leads disqualified by the Sales Qualification Agent in production.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.

正解:B、C

解説:
The required fix is about visibility and security , not agent operating mode. In the scenario, production has EnableRoleBasedSystemViews set to true, which restricts system views based on role configuration. Because the business requirement says all sellers should be able to access disqualified leads , the role-based system view setting must be updated so sellers can access the view that exposes leads disqualified by the Sales Qualification Agent.
The second required action is to change Lead table permissions. The customized Salesperson role currently grants sellers read access only to leads they own. That is too restrictive because leads disqualified by the Sales Qualification Agent may not be owned by each seller. To let all sellers view those records, sellers need organization-level Read permission on the Lead table. Option A is wrong because upgrading the agent to research and engage mode affects how the agent researches and interacts with leads; it does not solve seller access to disqualified records. Option C is also wrong because the look-back period controls which historical leads the agent evaluates, not who can view disqualified leads.
References/topics: Sales Qualification Agent; role-based system views; Dataverse security roles; Lead table read access; AI-driven lead qualification.


質問 # 81
You manage Dynamics 365 Sales.
The sales managers want to confirm that the Sales Close Agent generates insights that help progress deals. When monitoring the Sales Close Agent, you observe that some engagements are failing.
You need to determine how the Sales Close Agent handles engagement failures.
How should you expect the agent to behave when an error occurs?

正解:C

解説:
The correct behavior is that the Sales Close Agent retries up to three times within the next hour, using an exponential backoff strategy. If those immediate attempts fail, the system continues retrying the engagement over the next three days. If the engagement still fails after that retry window, the record is marked as a failure. Microsoft's Sales Close Agent documentation explicitly describes this retry pattern for engagement errors and also identifies the possible run statuses as Active, Failure, and Completed.


質問 # 82
You need to configure the required billing for Copilot and agent capabilities.
What should you use for each requirement? To answer, select the appropriate options in the answer area.

正解:

解説:

Explanation:
Requirement
Tool
Perform purchase required by CFO
Microsoft 365 admin center
Configure Sandbox billing
Power Platform admin center
Configure Production billing
Microsoft 365 admin center
Why: Production requires reliable AI capacity so sellers are not blocked when prepaid Copilot capacity is depleted. The correct production setup is pay-as-you-go / billing policy configuration through the Microsoft
365 admin center . Azure portal is not the best answer here because the scenario says no Azure subscriptions are available , and Microsoft 365 admin center can be used for the billing policy workflow.
Microsoft Agent 365 is for agent management/governance, not billing configuration.


質問 # 83
......

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