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The CIS-HR Exam comprises 60 multiple-choice questions that must be completed within 90 minutes. CIS-HR exam is available in English and is proctored online. It is recommended that candidates have at least six months of experience working with the ServiceNow HR module before attempting the exam. Additionally, candidates must complete the ServiceNow HR Fundamentals training course to be eligible to take the exam.
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ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) exam is a certification program designed for professionals who want to demonstrate their expertise in implementing and configuring ServiceNow Human Resources applications. CIS-HR exam is designed to verify the candidate's ability to configure and maintain ServiceNow HR service management applications, such as HR Case Management, HR Service Delivery, HR Service Center, and HR Onboarding.
ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) Exam is a certification exam aimed at IT professionals who want to specialize in the implementation of ServiceNow HR Service Delivery solutions. CIS-HR Exam is designed to evaluate the candidate's knowledge and skills in managing HR processes using the ServiceNow platform. CIS-HR exam is ideal for IT professionals who have experience in HR service delivery, HR case management, HR content management, HR knowledge management, HR onboarding, and offboarding processes.
NEW QUESTION # 93
The HR Case [sn_hr_core_case] table is an extension of what?
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ reference/components-installed-with-case-and-knowledge-management.html
NEW QUESTION # 94
How can fields for a specific HR Service be displayed on the New Case Creation page?
Answer: B
Explanation:
To optimize the agent experience during manual case entry, ServiceNow allows administrators to customize the visibility of fields using the Case Creation Service Configurations . This feature enables the system to dynamically show or hide specific fields on the New Case Creation page based on the selected HR Service.
For instance, if an agent selects a " Tuition Reimbursement " service, the configuration can trigger the display of " University Name " and " Amount " fields, which would not be relevant for a " Payroll Inquiry " . This ensures that agents collect all necessary data at the point of creation without cluttering the form with irrelevant fields, leading to faster processing times and higher data quality for specialized HR services within the various Centers of Excellence.
NEW QUESTION # 95
What settings define and track cross-scope access to applications?
Answer: D
Explanation:
Restricted Caller Access (RCA) settings are the specific mechanism used to define and track cross-scope access within the ServiceNow platform. While standard Access Controls (ACLs) manage user permissions, RCA manages the permissions of the applications and scripts themselves as they attempt to move data between scopes (e.g., between Global and HR). This is particularly important for HRSD because it contains the most sensitive data on the platform. By utilizing RCA, administrators can ensure that even if a global script is compromised, it cannot pull data from the HR scope unless a specific RCA record has been created and " Allowed " . This provides an additional layer of " defense-in-depth " that is essential for maintaining the confidentiality and integrity of employee records in a shared enterprise environment.
NEW QUESTION # 96
If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?
Answer: A
Explanation:
Reference: https://community.servicenow.com/community?id=community_article and sys_id=2a3c8b32dbdfd74054250b55ca961930
NEW QUESTION # 97
Which option allows a user to make a copy of a campaign in HR Service Delivery?
Answer: D
Explanation:
Comprehensive and Detailed Explanation: ServiceNow Content Delivery (Campaigns) provides the Copy Campaign feature to increase efficiency for HR Administrators who need to replicate successful outreach efforts. When an HR Administrator selects " Copy Campaign, " the system creates a new campaign record that duplicates the settings, such as the audience, start/end dates, and associated content, from the original campaign. This is particularly useful for recurring annual events like Open Enrollment or quarterly performance review reminders where the structure remains identical but minor dates or specific content pieces need updating. Using the Copy Campaign function prevents the need to manually rebuild complex campaign logic and ensures consistency across different employee engagement initiatives. Once copied, the user can modify the new campaign record independently without affecting the original " Gold Standard " or historical campaign records.
NEW QUESTION # 98
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