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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFND_V4
Exam Format:	Multiple Choice
Exam Duration:	60 minutes
Related Certifications:	ITIL 4 Strategic Leader ITIL 4 Managing Professional
Real Exam Qty:	40
Passing Score:	65%
Exam Price:	Varies by region and provider (approx. 350–559 USD/EUR)
Available Languages:	French, Polish, Portuguese, Japanese, Italian, Dutch, Spanish, German, English, Chinese
Certificate Validity Period:	Typically 3 years (renewable via CPD or re-certification)
Sample Questions:	EXIN ITILFNDv4 Sample Questions
Exam Way:	Online proctored or at an accredited test centre
Pre Condition:	No formal prerequisites
Official Syllabus URL:	https://www.exin.com/itil-foundation/

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The IT Infrastructure Library (ITIL) has become one of the most widely adopted frameworks for IT services management across the globe. The ITIL 4 Foundation Certification Exam is the latest version that offers an updated framework to address new and emerging IT and business practices. ITIL 4 Foundation certification equips professionals with fundamental knowledge of ITIL 4 concepts and principles, enabling them to align IT Services Management (ITSM) with the organization's goals and objectives.

The ITIL 4 Foundation certification exam is ideal for IT professionals who are looking to enhance their knowledge and skills in IT service management. ITIL 4 Foundation certification is also suitable for individuals who are new to the ITIL framework and wish to gain a foundational understanding of IT service management. ITIL 4 Foundation certification exam is open to anyone who has an interest in IT service management, regardless of their background or experience.

EXIN ITIL 4 Foundation Sample Questions (Q80-Q85):

NEW QUESTION # 80
What should be considered as part of the 'partners and suppliers' dimension?

A. The information created, managed and used in the course of service provision and consumption
B. The level of integration and formality involved in the relationships between organizations
C. The activities, workflows, controls and procedures needed to achieve the agreed objectives
D. The required skills and competencies of teams and individual members of the organization

Answer: B

NEW QUESTION # 81
Why should some service requests be fulfilled with no additional approvals?

A. To ensure that spending is properly accounted for
B. To ensure that information security requirements are met
C. To set user expectations for fulfillment times
D. To streamline the fulfillment workflow

Answer: D

NEW QUESTION # 82
Identify the missing word in the following sentence.
A change is defined as the addition, modification, or removal of anything that could have a direct or indirect effect on [?].

A. assets
B. elements
C. services
D. values

Answer: C

NEW QUESTION # 83
Which is a key requirement for a successful service level agreement (SLA)?

A. Using individual metrics that relate to the service catalogue
B. Using bundled metrics to relate performance to outcomes
C. Using single-system-based metrics that relate to outputs
D. Using an agreement between the service provider and service supplier

Answer: B

Explanation:
Explanation/Reference:

NEW QUESTION # 84
Which value chain activity ensures that service components meet agreed specifications?

A. Design and transition
B. Obtain/build
C. Plan
D. Deliver and support

Answer: B

NEW QUESTION # 85
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