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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Account Management | 5% | - Ownership & Access Control - Lifecycle Configuration |
| Topic 2: Rules Engineering & Automation | 12% | - Access Policy Creation - Joiner-Mover-Leaver Automation - Dynamic Provisioning Rules |
| Topic 3: Segregation of Duties (SOD) | 15% | - Preventive & Detective Analysis - Conflict Identification & Rulesets - Mitigating Controls Design |
| Topic 4: Certification & Attestation | 10% | - Attestation Policy Configuration - Remediation Workflows - Campaign Design & Execution |
| Topic 5: Integration & Connectors | 8% | - Custom Connector Development - Third-Party System Sync - ServiceNow Integration |
| Topic 6: Security & Compliance | 5% | - Access Risk Analysis - Password Policies |
| Topic 7: Identity Warehouse Architecture | 15% | - Application Onboarding (Connected/Disconnected) - User Import & Management - Role & Access Modeling |
| Topic 8: Analytics & Reporting | 10% | - Data-Driven Governance Decisions - Custom Report Building - Analytic Controls & Dashboards |
| Topic 9: Advanced Access Request System | 20% | - Workflow Management & Configuration - Bulk Request Operations - EIC Interface & Navigation - REST API Integration & Usage |
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NEW QUESTION # 40
The EIC administrator has a requirement for integrating EIC with ServiceNow as a ticketing system, where end users should be able to check the status of associated tickets in ServiceNow from EIC. What option can the administrator utilize to fulfill this requirement?
Answer: D
Explanation:
In Saviynt EIC integration with ServiceNow as a ticketing system (ITSM), various JSON configurations are used to define how tickets are created, updated, and tracked. To enable users tocheck the status of tickets from EIC, the correct configuration isTICKETSTATUSJSON.
TICKETSTATUSJSONis specifically used to define how Saviynt retrieves the current status of a ticket from ServiceNow. It maps the API response fields from ServiceNow (such as state, status, or resolution) to Saviynt fields, allowing the system to display real-time ticket status within the EIC interface.
Option A (SYNCTICKETSTATUSJSON) is typically used for synchronization jobs that update ticket statuses in bulk, not for direct user-level status retrieval. Option B (CREATETICKETJSON) is used only for ticket creation, defining how requests are sent to ServiceNow. Option D is incorrect because Saviynt does support ticket status tracking through proper integration configuration.
Thus,TICKETSTATUSJSONis the correct option to enable visibility of ticket status within Saviynt EIC.
NEW QUESTION # 41
Which of the following statements are correct?
Answer: A,B,C
Explanation:
Saviynt'sRole MiningandDuplicate Identity Management (DIM)features are key components of Identity Analytics and Governance.
Option Ais correct because Role Mining analyzes user access patterns and identifies similarities across users.
Based on these similarities, Saviynt suggests logical groupings of entitlements that can be converted into roles, improving role design and governance.
Option Bis also correct. Thepercentage cut-offin Role Mining defines the threshold for common access across users. A higher threshold (e.g., 60% or more) ensures that only frequently shared entitlements are considered.
In practice, this drives mining toward highly consistent access patterns, often close to universally assigned (near 100%), ensuring stronger role accuracy.
Option Cis correct because access to DIM functionality is controlled throughSAV Roles. Administrators must explicitly grant permissions to view and manage duplicate identities.
Option Dis incorrect because DIM not only merges identity attributes but can also consolidate associated access (accounts and entitlements), ensuring a unified identity profile.
NEW QUESTION # 42
In Saviynt App for ServiceNow, the manager is submitting a request for his subordinate, who is a valid SNOW user. However, when searching for the user, they are not appearing in the request form. What could be the potential issue?
Answer: A
Explanation:
In Saviynt-ServiceNow integration, user visibility in request forms depends on properidentity correlation between ServiceNow users and Saviynt identities. The most common reason a valid ServiceNow (SNOW) user does not appear in the request form is that theSNOW user record is not linked or mapped to an imported Saviynt user(Option B).
Saviynt relies on its internal identity repository to populate requestable users. Even if a user exists in ServiceNow, they must also exist in Saviynt and be properly correlated (typically via attributes like username, email, or employee ID). Without this linkage, Saviynt cannot recognize the user during request submission, and therefore the user will not appear in the search results.
Option A is incorrect because even if the user already has access, they would still appear in search results (though requests may be restricted). Option C is unrelated to user visibility. Option D is incorrect because lack of an account does not prevent user selection-it only affects provisioning outcomes.
Thus, properuser correlation between SNOW and Saviyntis essential for request visibility.
NEW QUESTION # 43
Administrator created a custom SAV role, ROLE_CUSTOM_READ, with the "Read Only" option set to true.
If the user is assigned both ROLE_ADMIN and ROLE_CUSTOM_READ, what actions can the user perform?
Answer: B
Explanation:
In Saviynt EIC,SAV Roles are additive in nature, meaning that when a user is assigned multiple roles, the system grants theunion of all permissionsacross those roles. There is no restrictive override where one role limits another; instead, the highest level of access prevails.
In this scenario, the user is assigned bothROLE_ADMINandROLE_CUSTOM_READ (Read Only). While ROLE_CUSTOM_READ restricts access to read-only, theROLE_ADMIN role provides full administrative privileges, including both view and edit capabilities across modules.
Saviynt does not enforce precedence based on role assignment order, nor does a read-only role override an admin role. Instead, permissions are cumulative, and the most permissive access is effectively granted.
Therefore,Option Dis correct: the user will havefull view and edit accessbecause ROLE_ADMIN includes comprehensive permissions that supersede the limitations of the read-only role.
This behavior ensures flexibility in role assignments but also requires careful governance to avoid over- provisioning of administrative access.
NEW QUESTION # 44
Which among the following are best practices recommended to configure a technical rule in Saviynt Identity Cloud?
Answer: A
Explanation:
In Saviynt EIC,Technical Rulesare essential for automating provisioning, deprovisioning, and enforcing access policies. Following best practices ensures reliability, performance, and governance compliance. Hence, Option D (All of the above)is correct.
Using Advanced Configurations (Option A)allows administrators to implement complex logic, optimize rule execution, and handle sophisticated use cases such as conditional provisioning or attribute-based decisions.
Configuring Retrofit for all rules (Option B)is a recommended practice because it ensures that rules are applied not only to new users but also to existing users. This maintains consistency across the identity repository and prevents access gaps for legacy users.
Including a condition like user.statuskey = 1 (Option C)ensures that rules are applied only to active users.
This avoids unnecessary processing for inactive or terminated users and prevents unintended provisioning actions.
Together, these practices improve rule efficiency, reduce errors, and ensure consistent enforcement of identity governance policies across the organization.
NEW QUESTION # 45
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