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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Experience and Customization | 8% | - Lightning UI customization - User and manager experience optimization |
| Topic 2: Order Management Basics | 17% | - Positioning Order Management - Platform architecture and value proposition |
| Topic 3: Deployment and Debugging | 17% | - Deployment lifecycle and configuration transport - Runtime troubleshooting and process validation |
| Topic 4: Advanced Topics | 6% | - Configuration diagnostics and troubleshooting - End-to-end order lifecycle issues |
| Topic 5: Data Model | 25% | - Order Management core objects (Order, Order Summary, Fulfillment Order, Return Order) - Commerce integration data flow and object relationships |
| Topic 6: Process Automation and Integrations | 27% | - Integration with external systems - Business process automation using clicks not code |
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NEW QUESTION # 89
An Administrator has created a change set with two items, a new apex class and a new apex trigger. When attempting to deploy the change set, and error occurs? What could be the cause?
Answer: A
NEW QUESTION # 90
A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?
Answer: A
NEW QUESTION # 91
An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?
Answer: A
Explanation:
The object that the administrator shouldlook at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5
NEW QUESTION # 92
An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?
Answer: A,B
Explanation:
The recommended approach for deploying certain pages in Order Management to approved mobile devices is to install the Salesforce mobile app from Apple Store or Google Play and save the pages with the options of both Desktop and Phone applied. The Salesforce mobile app is designed for easy data access on the go. You can view Order Management record pages on the mobile app, but you can't access its console features, like screen flows. To make a page available on the mobile app, you need to save it with the options of both Desktop and Phone applied in the Lightning App Builder. Reference: Salesforce Order Management, Mobile App Theme FAQ
NEW QUESTION # 93
What can an administrator use to control what inventory is exposed on specific selling channels?
Answer: C
Explanation:
The Product Eligibility Flag is a custom field on the Product object that indicates whether a product is eligible for a specificselling channel. An administrator can use this field to control what inventory is exposed on different channels, such as web, mobile, or store. For example, if a product has the Product Eligibility Flag set to Web Only, it will not be available for otherchannels. References: Order Management Objects, [Product Eligibility Flag]
NEW QUESTION # 94
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