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Salesforce AP-207 Exam Syllabus Topics:

SectionWeightObjectives
Test and Deploy Energy and Utilities Cloud Applications and Solutions13%- Testing and Deployment
  • 1. Support go-live activities
  • 2. Execute user acceptance testing
  • 3. Validate Salesforce core and Vlocity components
  • 4. Manage UAT milestones
  • 5. Create deployment plans
  • 6. Identify deployment stakeholders
Discovery13%- Business Needs Analysis
  • 1. Identify gaps between current processes and Energy and Utilities Cloud capabilities
  • 2. Align stakeholder requirements
  • 3. Analyze current state processes and user journeys
  • 4. Document customer business needs and desired outcomes
  • 5. Understand current state architecture
Solution Design36%- Architecture and Design
  • 1. Map Energy and Utilities Cloud components to current architecture
  • 2. Define future state architecture
  • 3. Determine organizational security and data access considerations
  • 4. Validate data model fitment
  • 5. Understand deployment tools and best practices
  • 6. Design future state business processes
Implementation38%- Platform Configuration
  • 1. Configure products and pricing
  • 2. Perform initial Salesforce and Energy and Utilities Cloud setup
  • 3. Integrate third-party systems
  • 4. Implement post-sales processes
  • 5. Enable order capture and contract management
  • 6. Configure licenses and access
  • 7. Execute data migration

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q18-Q23):

NEW QUESTION # 18
The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

Answer: A,C

Explanation:
In the Salesforce Energy and Utilities Cloud, customizing the UI to align with company branding during the customer acquisition process is crucial for maintaining a consistent user experience. Modifying the VEEDigitalOrder Omniscript allows for detailed customization of the customer journey and interaction points within the application, aligning it with the company's branding requirements. Additionally, altering the VEEConsumerLandingScreen FlexCard provides the capability to adjust visual elements such as background color, text font size, and style directly, ensuring the interface reflects the company's visual identity effectively.
Reference = These customization processes are supported by Salesforce Energy and Utilities Cloud documentation, specifically in sections related to Omniscript and FlexCard configurations for enhancing user interfaces in utility applications.https://developer.salesforce.com/docs/atlas.en-us.omniscript_developer_guide.meta/omniscript_developer_guide/omniscript


NEW QUESTION # 19
Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

Answer: B


NEW QUESTION # 20
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

Answer: C

Explanation:
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal. This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
Reference = The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.


NEW QUESTION # 21
An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?

Answer: D


NEW QUESTION # 22
A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

Answer: B,C

Explanation:
In Salesforce Energy and Utilities Cloud, as well as across the Salesforce platform, controlling user access to features and functionality can be effectively managed using Permission Sets and Permission Set Groups.
Permission Sets are collections of settings and permissions that grant access to various tools and functions within Salesforce. They can be used to extend users' access rights without altering their primary profile.
Permission Set Groups are a way to organize Permission Sets, making it easier to assign and manage access for users. They allow administrators to bundle multiple Permission Sets into a single assignment, streamlining the process of granting necessary permissions to users. These tools are essential for tailoring access controls to meet the specific needs of an organization and ensuring that users have the appropriate level of access to perform their roles. Reference = Salesforce documentation provides detailed information on managing user access with Permission Sets and Permission Set Groups, emphasizing their importance in configuring secure and functional access controls within the Salesforce platform: https://help.salesforce.com/articleView?id=perm_sets_overview.htm&type=5


NEW QUESTION # 23
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