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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Adoption and Analytics | 5% | - Reporting and dashboards - Engagement and adoption strategies - Moderation and community governance |
| Topic 2: Experience Cloud Basics | 8% | - Platform capabilities and limitations - Use cases and benefits of Experience Cloud - Experience types and use scenarios |
| Topic 3: Sharing, Visibility, and Licensing | 17% | - License types and allocation - Sharing rules and external visibility - Data access and security model |
| Topic 4: Templates and Themes | 10% | - Lightning and Visualforce options - Template selection and configuration - Theme customization and design |
| Topic 5: Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Limits and governor considerations - Performance and scalability |
| Topic 6: Branding, Personalization, and Content | 15% | - Branding and layout customization - Content management and CMS integration - Personalization and targeted content |
| Topic 7: User Creation and Authentication | 13% | - External user activation and permissions - Single Sign-On and identity providers - User provisioning methods |
| Topic 8: Administration, Setup, and Configuration | 25% | - Deployment and migration - PRM and service integration - Site setup and activation |
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NEW QUESTION # 54
Cloud Kicks has recently rolled out a new Experience Cloud site for its customers. The site has been activated and the contacts have been enabled as customer users. However, none of the users received their login credentials in an email.
What caused this issue?
Answer: C
Explanation:
One possible cause of this issue is that the sender's email address was changed and not verified. The sender's email address is the email address that appears as the sender ofthe welcome emails to the customer users. If the sender's email address is changed, it needs to be verified by clicking on a link in a verification email. If the verification is not completed, the welcome emails will not be sent.
NEW QUESTION # 55
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
Answer: A
Explanation:
The reason for this issue is that the preconfigured Insights reports need to be modified to meet GDPR requirements. Insights is a feature that allowsyou to measure and analyze the adoption and engagement of your Experience Cloud sites using preconfigured reports and dashboards. However, some of these reports may not comply with GDPR, which is a regulation that protects the privacy and data rights of individuals in the European Union. To use Insights for the Experience Cloud site for Europe, the Community manager needs to modify the preconfigured reports to meet GDPR requirements, such as anonymizing user data, obtaining user consent, and deleting user data upon request.
NEW QUESTION # 56
Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that SalesforcePRM can help with channel sales, lead distribution, and co- marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers
Answer: B,D,E
Explanation:
Salesforce Partner Relationship Management (PRM) is a solution that helps you manage your partner lifecycle, from recruitment to enablement to co-selling. Salesforce PRM comes with some standard features that you can leverage without any code customization, such as:
* Case Escalation: You can enable your partners to escalate cases to you when they need your help or expertise.
* AI-Powered Knowledge Base: Youcan provide your partners with relevant and personalized knowledge articles powered by Einstein Article Recommendations.
* Chat: You can enable your partners to chat with you or other partners in real time using Embedded Service Chat or Salesforce Chat Snap-ins.
NEW QUESTION # 57
Which three permissions are included for a delegated administrator?
Choose 3 answers
Answer: A,C,D
Explanation:
Three permissions that are included for a delegated administrator are A, D, and E. A delegated administrator is a user who has limited administrative privileges to perform certain usermanagement tasks on behalf of an administrator. A delegated administrator can create and edit external user records, generate new passwords for external users, and manage permission sets for external users on their account. A delegated administrator cannot manage object access or add external users to multiple accounts.
NEW QUESTION # 58
Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers
Answer: A,B
Explanation:
When you package your Experience Cloud site, some components and settings are included as dependencies, while others are not. For example:
* Custom list views for custom objects are not included as dependencies. You need to manually add them to your package or recreate them in the target org.
* Custom list views for standard objects are not included as dependencies. You need to manually add them to your package or recreate them in the target org.
NEW QUESTION # 59
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