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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement | 32% | - Configure TPM core features, rules, and workflows - Test and validate solution implementation - Set up integration and data management - Rationalize licensing and install Consumer Goods Cloud package - Plan deployment and migration strategy |
| Topic 2: Discovery | 32% | - Map functional capabilities to TPM or third-party systems - Conduct discovery interviews using TPM lifecycle - Document customer business processes and journey - Capture non-functional requirements and volumetric data - Rationalize use of Consumer Goods Cloud and TPM for customer environments |
| Topic 3: Design | 36% | - Set up account planning using hierarchy and metrics - Validate design priorities with stakeholders - Define promotion structures aligned with Go-To-Market strategy - Configure customer business plans and promotion tactics - Design solutions using KPIs, claims, and P&L capabilities - Determine reporting and analysis requirements |
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NEW QUESTION # 59
Cloud Kicks recently implemented a Consumer Goods Cloud TPM solution and key account managers (KAMs) are now using the TPM system. During the strategic planning, once the revenue targets are finalized, funds are allocated for an account. A KAM takes the first look at the account plan. After analyzing the account's products and related key performance indicators (KPIs) at the account, product group, and product levels, the KAM identified the gap between the baseline volumes and the target sales volume.
How should a consultant recommend filling the identified gap without creating incremental volume?
Answer: A
Explanation:
This scenario describes Gap Planning, a critical part of the Account Planning process (Customer Business Plan or CBP). The KAM has a "Target" (Goal) and a "Baseline" (Forecast). The difference is the "Gap." The constraint in the question is key:"without creating incremental volume."
* Incremental Volumeis generated byPromotions(Tactics like price cuts or displays). Therefore, Option C (Plan sellable promotions) is incorrect because that is explicitly about driving incremental volume.
If the KAM needs to close the gapwithoutrunning new promotions, they must adjust theBaselineorBase Forecastassumptions. For example, they might believe the market will grow organically, or a new product listing will drive steady sales. In Consumer Goods Cloud TPM, this is done usingAdjustment KPIsdirectly within the Account Plan (CBP) view. By editing these adjustment fields (e.g., "Baseline Adjustment" or
"Manual Forecast Override"), the KAM effectively modifies the "Base" volume prediction to match the
"Target," thereby closing the gap in the plan. Option A correctly identifies this direct manipulation of the Account Plan KPIs as the method to align forecasts without resorting to trade activity.
NEW QUESTION # 60
Which technology should a consultant primarily leverage to enable the centralized repository of comprehensive stock keeping unit (SKU) information, including specifications, images, and attributes?
Answer: A
Explanation:
The question specifies the need for a repository of comprehensive SKU information, explicitly mentioning specifications, images, and attributes6.
* ERP (Option A):Primarily handles transactional data (Price, Cost, Inventory Count, SKU Code). It is generally poor at storing rich media like high-resolution images or marketing descriptions.
* PIM (Option B):AProduct Information Managementsystem is purpose-built to centralize and enrich product data. It manages the marketing-facing attributes (images, long descriptions, nutritional info, dimensions) that are essential for catalogs and digital displays7.
* Data Lake (Option C):While it can store raw data, it lacks the structured governance and syndication workflows of a PIM.
For a TPM implementation that requires rich product displays for the KAMs (e.g., seeing the product image on the promotion card), the consultant should look to integrate with the client'sPIMsystem.
NEW QUESTION # 61
A client has asked that the discount key performance indicator (KPI) is manually provided by the key account manager (KAM). The discount KPI should only be editable at the total level for the tactic/product hierarchy and should not be editable on a weekly level.
How should a consultant design this discount KPI?
Answer: C
Explanation:
In Salesforce Consumer Goods Cloud TPM, the behavior of Key Performance Indicators (KPIs) within the planning grid is governed by the KPI Definition, specifically the Edit Mode property. This property dictates where and how a user can input data.
The requirement here is specific: the Key Account Manager (KAM) must provide a manual input (Writeback) for the discount, but this input is restricted to theTotalcolumn (the aggregate for the promotion duration) and mustnotbe allowed in the weekly/periodic columns.
* Edit Mode: Total (Option B):This is the correct configuration. When set to "Total," the cell in the Total column becomes editable. When the KAM enters a value (e.g., $10,000), the calculation engine automatically distributes (disaggregates) this amount across the weeks and products based on a defined reference profile (like Baseline Volume). The individual weekly cells remain read-only or are overwritten by the distribution logic, preventing the user from manually "tweaking" specific weeks which could break the distribution logic.
* Edit Mode: All (Option A):This would allow editing inboththe Total column and the individual weekly cells, violating the requirement.
* Editable Storage Level (Option C):This defineswherethe data is saved in the database (e.g., at the Tactic level vs. Product level), but it does not control the UI behavior of locking the weekly columns while allowing the Total column to be edited.
NEW QUESTION # 62
Northern Trail Outfitters is at the start of a digital transformation and recently implemented Consumer Goods Cloud TPM. The key account manager (KAM) users want to have a landing page that can display different types of information, such as (but not limited to):
* Volume vs. Target Graph
* Deals (On Target, Above Target, Below Target) in Y/G/R
* Brand Performance
* Promo Performance
* My Items Pending Approval/ My Approvals Pending
How should a consultant recommend configuring this, considering permission sets and sharing rights?
Answer: C
Explanation:
This question targets the specific technical configuration of the TPM Cockpit (or Home Page/Landing Page) within the Consumer Goods Cloud managed package.
Unlike standard Salesforce Lightning Home Pages which are assembled via drag-and-drop components in the App Builder, the advanced TPM Landing Page-which aggregates complex, specific widgets like "Volume vs Target" graphs, P&L summaries, and approval lists-is traditionally configured using aJSON customization file.
This JSON file defines the structure, the specific "widgets" (cards) to display, their data sources, and layout properties. Once defined, this file is uploaded as aStatic Resourcein Salesforce. The system then references this resource to render the dashboard for the user. This method allows for highly specific, version-controlled configurations that can be assigned to different user profiles or personas (like a KAM vs. a Sales Director).
While standard sharing rules (Option C) controldatavisibility, they do not control theUI layout configuration of the TPM Cockpit itself. Therefore, Option B describes the correct implementation step for this specific requirement.
NEW QUESTION # 63
The key account managers (KAMs) at Universal Containers use, in their promotion planning process, the promotion scenario planning to achieve the best setup for the promotion.
How should a consultant configure the Adjustment key performance indicators (KPIs) that the KAMs want to use? 3
Answer: B
Explanation:
Scenario Planning in TPM allows Key Account Managers to create "What-If" versions of a promotion (e.g.,
"What if I increase the discount to 15%?") without affecting the live plan. To facilitate this, the user interface needs to know specifically which KPIs are relevant for these experimental adjustments.
In the TPM configuration,KPI Subsetsare used to group KPIs for specific UI contexts (e.g., the Volume Card, the Spend Card). For Scenario Planning, there is a specialized subset purpose, often referenced as the PromotionScenariossubset (or similarly named configuration hook depending on the specific release version, but conceptually the "Scenario" subset).
By adding the "Adjustment KPIs" (the specific metrics where users input their simulation data, likeSimulated Lift %) to this specific subset in theKPI Set, the consultant ensures that when a KAM enters "Scenario Mode," these specific fields appear and are editable. This segregates the scenario inputs from the standard operational data, allowing the calculation engine to compute the "Scenario Result" separately from the
"Active Plan Result" for comparison.
NEW QUESTION # 64
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