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The web-based practice test is similar to the desktop-based software, with all the same elements of the desktop practice exam. The mock exam can be accessed from any browser and does not require installation. The AP-211 questions in the mock test are the same as those in the real exam. Candidates can take the web-based Salesforce Accredited Agentforce Health Professional (AP-211) practice test immediately, regardless of the operating system and browser they are using.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 20% | - Identify customer personas and stakeholders - Define capabilities from use cases - Gather functional and technical requirements |
| Topic 2: Implement | 30% | - Build reports and dashboards - Set up security and access controls - Implement integrations and APIs - Customize features and objects - Install and configure Health Cloud - Configure OmniStudio components |
| Topic 3: Deploy | 25% | - Plan pre-deployment and post-deployment activities - Manage mobile capabilities - Operate and maintain Health Cloud solutions |
| Topic 4: Design | 25% | - Design solutions using best practices - Define integration and migration strategies - Model healthcare entities and data structures - Plan security, compliance, and reporting |
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NEW QUESTION # 85
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Answer: B,D
Explanation:
Sales Agreements track committed vs. actual run-rate volume and revenue over time, while Advanced Account Forecasting delivers visibility into cross-functional sales expectations and demand planning. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Advanced Account Forecasting; Sales Agreements) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Agentforce Health architecture and implementation
NEW QUESTION # 86
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?
Answer: D
Explanation:
Step 1: Requirement Analysis
Bloomington Caregivers wants to view potential drug-to-drug interactions for patients' medications and make recommendations based on that data within Health Cloud.
Step 2: Health Cloud Add-On for Drug Interaction
The Medication Management add-on in Salesforce Health Cloud is specifically designed to handle comprehensive medication tracking, including the ability to surface potential drug-to-drug interactions and provide recommendations for care teams.
Extract:
"With Health Cloud Medication Management, you can track all of a patient's prescribed and OTC medications, receive potential drug-drug interaction alerts, and use this data to provide recommendations and clinical guidance." Administer Health Cloud - Medication Management Medication Interactions and RxNorm DDI Connectivity are not standalone Salesforce Health Cloud add-ons; the capability is delivered as part of the broader Medication Management feature set.
Allergy Intolerance is used to track allergy data, not drug interactions.
NEW QUESTION # 87
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards. Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?
Answer: A
Explanation:
Salesforce delivers an unmanaged extension package titled ' Health Cloud Reports for Patient Referral Management ' which includes out-of-the-box dashboards and reports for referral conversion and tracking.
From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Health Cloud Reports for Patient Referral Management) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 88
A pharma company wants the ability to: - Upload a patient ' s insurance card, including automatic Member Plan record creation - Run a benefits verification check - Schedule on behalf of the patient with a provider.
Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: B
Explanation:
Intelligent Document Automation (IDA) & Intelligent Document Reader extract card data to create records, Benefits Verification performs the coverage check, and Intelligent Appointment Management (IAM) handles scheduling. Intelligent Appointment Management coordinates appointment discovery and booking and can use Salesforce Scheduler or an external scheduling system as the scheduling engine. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare-specific workflows and integrations. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Intelligent Appointment Management; Benefits; Intelligent Document
NEW QUESTION # 89
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient ' s record. What should a consultant recommend as the appropriate integration pattern to achieve this?
Answer: D
Explanation:
With 10M+ records stored externally, leveraging Salesforce Connect and External Objects displays claims on demand via OData without consuming massive Salesforce storage. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Configure the claims system as an external data source and leverage external objects with the claims data.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Integration; Claims
NEW QUESTION # 90
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