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SAP C-FSM-2601 Exam Syllabus Topics:

Section	Weight	Objectives
Resource Management	22%	- Skill-Based Matching - Workforce Planning and Forecasting - Travel and Route Optimization - Technician Management
Service Reporting and Analytics	16%	- Service Performance Metrics - Custom Report Generation - KPI Monitoring and Analysis - Reports and Dashboards
Mobile Application	20%	- Real-Time Communication - Offline Capabilities - Mobile Checkout and Time Tracking - Field Service Mobile App Features
Configuration and Integration	16%	- API and Web Services - Integration with SAP ERP and CRM - SAP FSM System Configuration - Third-Party System Integration
Service Order Management	26%	- Service Order Assignment and Routing - Service Order Creation and Processing - Service Order Status Management - Service Order Scheduling and Planning

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SAP Certified - SAP Field Service Management Sample Questions (Q67-Q72):

NEW QUESTION # 67
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

A. True
B. False

Answer: A

NEW QUESTION # 68
The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.

A. True
B. False

Answer: B

NEW QUESTION # 69
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.

A. To foster resilient business processes and extensions
B. To develop marketing strategies
C. To monitor financial performance
D. To facilitate employee training programs
E. To view and assess system adherence to Clean Core principles

Answer: E

NEW QUESTION # 70
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.

A. Online reports are generated in the FSM cloud and returned to the client (mobile or web).
B. Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
C. The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
D. All data required for an online report is read from the FSM cloud.

Answer: A,B,D

NEW QUESTION # 71
What can you do with CoreSQL?
Choose the correct answer.

A. update data records
B. read data records
C. delete data records
D. create data records

Answer: B

NEW QUESTION # 72
......

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