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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Platform Analytics |
| Exam Number: | CIS-PA |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Price: | USD 250 |
| Exam Format: | Multiple Select, True/False, Multiple Choice |
| Exam Duration: | 90 minutes |
| Passing Score: | Approximately 75% (correct answers required) |
| Real Exam Qty: | Approximately 60 |
| Related Certifications: | Certified Implementation Specialist - Platform Analytics |
| Sample Questions: | ServiceNow CIS-PA Sample Questions |
| Exam Way: | Online proctored or at a Pearson VUE testing center. |
| Pre Condition: | Recommended ServiceNow System Administrator certification and experience with the ServiceNow platform. |
| Official Syllabus URL: | https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/cis-pa-exam-blueprint.pdf |
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NEW QUESTION # 56
Which scenarios require the use of ascripted Breakdown Mapping?
Answer: B
Explanation:
Ascripted Breakdown Mappingis required when the breakdown value cannot be obtained through adirect field mappingor simple reference relationship. Categorizing requests based onthe number of times they were updatedrequires calculating a value dynamically (for example, counting updates from the audit history), which is not stored as a single field on the record. Because this value must be derived programmatically, a scripted mapping is necessary.
Options B and C use existing fields (category, priority) that can be mapped directly without scripting. Option D usesage ranges, which are handled throughBucket Groupsand thepa_bucketstable, not scripted mappings.
ServiceNow documentation clearly states that scripted mappings are intended forcalculated, derived, or indirect values, making option A the correct answer.
NEW QUESTION # 57
Which scenario requires ascripted Breakdown Mapping?
Answer: C
Explanation:
Ascripted Breakdown Mappingis required when there isno direct field relationshipbetween the Indicator source data and the Breakdown source table. In such cases, standard field mapping cannot resolve how indicator records should be categorized, so a script is needed to programmatically determine the correct breakdown value.
Mapping to a Sys ID field (option B) is supported through standard mappings. Database views (option C) can still be mapped if fields are accessible. Dot-walked fields (option D) are commonly supported without scripting. According to ServiceNow Platform Analytics documentation, scripted mappings are specifically intended forcomplex or indirect relationships, making option A the correct answer.
NEW QUESTION # 58
InKPI Details, what happens when an indicator isforecasted to hit a future target?
Answer: B
Explanation:
In KPI Details, Platform Analytics usesforecastingto predict whether an indicator is likely to meet its defined target within the specified timeframe. When the forecast shows that the indicator is expected to reach the target, theKPI status is automatically set to "On Track." This status update helps stakeholders quickly assess performance without manual interpretation of trend lines.
Platform Analytics does not automatically create new targets, generate comments, or prompt target owners to change review dates as part of the forecasting process. Those actions remain manual and governed by performance review practices. ServiceNow documentation explains that KPI status reflects the relationship between current performance, targets, and forecasted trends, making option C the correct answer.
NEW QUESTION # 59
Where areNext Experience DashboardsandData Visualizationscreated?
Answer: A
Explanation:
Analytics Centeris the workspace used to create and manageNext Experience DashboardsandData Visualizations. It provides a unified interface for building modern, interactive analytics experiences, including metric visualizations, time series, breakdown views, and dashboards.
Analytics Hub is primarily used forviewing and exploring existing analytics, not creating them. Reports Administration and Analytics Administration serve different purposes and do not support Next Experience dashboard creation. ServiceNow documentation explicitly identifies Analytics Center as the creation and management environment for Next Experience analytics content, making option D the correct answer.
NEW QUESTION # 60
What configuration setting should be used to run aHistorical Collection Job?
Answer: A
Explanation:
AHistorical Collection Jobis designed to collect past data for a defined historical period and is typically executedone timeoron demand. Unlike scheduled collection jobs (daily, weekly, or monthly), historical jobs are not intended to run repeatedly.
ServiceNow documentation specifies that historical collections are initiated manually to backfill data for indicators that were created after records already existed. Running them on a recurring schedule could lead to duplicated or incorrect data. Therefore, the correct configuration isOnce or On Demand, making option A the correct answer.
NEW QUESTION # 61
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