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Salesforce Plat-Admn-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Administrator
Exam Number:Plat-Admn-201
Certificate Validity Period:Maintenance required per Salesforce release cycle (no fixed expiration, ongoing maintenance exams required)
Real Exam Qty:60 (approximately)
Passing Score:65%
Exam Format:Multiple Choice, Multiple Select
Available Languages:German, Japanese, Portuguese (Brazil), Spanish, English, French
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Advanced Administrator
Salesforce Certified Platform Developer I
Exam Price:$200 USD (plus applicable taxes, varies by region)
Exam Duration:105 minutes
Recommended Training:Advanced Administrator Learning Path
Salesforce Admin Beginner Trail
Exam Registration:Pearson VUE Salesforce Exams
Salesforce Certification Registration
Sample Questions:Salesforce Plat-Admn-201 Sample Questions
Exam Way:Online proctored exam or onsite test center via Pearson VUE
Pre Condition:No mandatory prerequisites; basic Salesforce platform knowledge recommended
Official Syllabus URL:https://trailhead.salesforce.com/credentials/administrator

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Salesforce Plat-Admn-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Automation: This domain covers automation tools for streamlining business processes, including assignment and escalation rules, Flow configuration for various scenarios, and approval process setup.
Topic 2
  • Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Topic 3
  • Configuration and Setup: This domain covers foundational administrative tasks including company settings, user interface configuration, user management with licenses and access controls, and implementing security measures through login restrictions and the Salesforce sharing model.
Topic 4
  • Object Manager and Lightning App Builder: This domain focuses on Salesforce data architecture, including object relationships, field customization, page layout management, and understanding the implications of field deletions on dependent features.

Salesforce Certified Platform Administrator Sample Questions (Q61-Q66):

NEW QUESTION # 61
A Platform Administrator at Cloud Kicks has created an approval process for time-off requests. Which two automated actions are available for the administrator to add as part of the approval process?

Answer: A,C

Explanation:
Salesforce Approval Processes allow administrators to define a series of steps to automate the approval of records. Within these processes, there are four specific types of automated actions that can be triggered during initial submission, approval, rejection, or recall:
Field Update: Used to change a value on the record, such as switching a "Status" field from "Pending" to "Approved." Email Alert: Used to send a templated email to specific users, such as notifying the submitter that their request was granted.
Task: Used to assign a follow-up task to a user.
Outbound Message: Used to send technical data to an external system via API.
While modern automation tools like Flow can post to Chatter or launch other flows, the native approval process engine is limited to these four specific actions. For a "time-off request" scenario, an Email Alert ensures the employee is notified, and a Field Update ensures the record reflects the new status, providing a clear audit trail of the business decision.


NEW QUESTION # 62
An agent is being developed with several actions that all retrieve information from different databases. A Platform Administrator has named the actions as follows: GetCustomerInfo, GetOrderDetails, GetShippingStatus. Which best practice should the administrator follow to improve these names?

Answer: C

Explanation:
When naming actions for an AI agent, consistency is key to helping the Large Language Model (LLM) categorize and understand the available tools. Following a consistent naming convention, such as starting all retrieval actions with the verb "Get," allows the agent to more easily map user intent (e.g., "I need information about...") to the appropriate action. This reduces ambiguity during the reasoning phase of the agentic loop. Using inconsistent verbs like Find, Retrieve, or Identify (Option D) can confuse the model regarding which action is most appropriate for a given task.
Removing verbs entirely (Option A) makes it harder for the model to distinguish between an action (doing something) and a data object (a thing). Adding "Salesforce" (Option B) is generally redundant as the agent's context is already within the Salesforce environment.


NEW QUESTION # 63
Ursa Major Solar is adding objects to a custom report type. How many objects, maximum, can be added to this report type?

Answer: B


NEW QUESTION # 64
The Cloud Kicks sales team has asked that two of the fields that appear on the Opportunity cards in Kanban view be changed to make the cards more meaningful. Which feature should a Platform Administrator access to make this change?

Answer: A

Explanation:
In the Salesforce Lightning Experience, the fields displayed in the "header" of a record and on the cards in the Kanban view are controlled by the Compact Layout. Each object has a System Default compact layout, but a Platform Administrator can create custom ones to prioritize the most important information, such as "Account Name" and "Close Date." By editing the primary compact layout for the Opportunity object, the admin directly controls which fields the sales team sees as they drag and drop deals through the Kanban stages. While Page Layouts (Option C) control the main record detail page and Kanban Settings (Option D) control which field is used for columns and summaries, the individual "card" content is always driven by the Compact Layout. This ensures that users can quickly gather key context without needing to open every individual record.


NEW QUESTION # 65
Northern Trail Outfitters (NTO) wants to ensure new Contacts are validated before they can be saved. If a user selects that the LeadSource picklist value is Other, NTO also wants to populate a custom text field called Source__c. Which validation rule should a Platform Administrator configure to meet this requirement?

Answer: C

Explanation:
In Salesforce, validation rules use formulas to verify if the data entered by a user meets specific criteria before saving the record1. To check the value of a picklist field like LeadSource, the ISPICKVAL() function must be used, as picklist fields do not support standard text operators like "=" in validation formulas2. The requirement is to block the save if LeadSource is "Other" but the Source__c text field is empty3. The ISBLANK() function effectively checks if a text field contains no data4. Therefore, the correct logic uses AND() to trigger the error message only when both conditions are met: the picklist is set to "Other" AND the text field is blank5. Option A is incorrect because it treats a picklist like a text field6. Option B and D use NOT() logic, which would trigger errors in the wrong scenarios.


NEW QUESTION # 66
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