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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:Pegasystems
Exam Name:Pega Certified Decisioning Consultant 25
Exam Number:PEGACPDC25V1
Passing Score:70%
Available Languages:English
Certificate Validity Period:1 year
Real Exam Qty:60-75
Related Certifications:Pega Customer Decision Hub Certification
Pega Certified Senior System Architect
Pega Certified System Architect
Exam Duration:90-120
Exam Price:$175 USD
Exam Format:Multiple Choice, Scenario-based Questions
Recommended Training:Pega Academy - Customer Decision Hub Learning
Exam Registration:Pega Certification Portal
Sample Questions:Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:Online proctored or test center
Pre Condition:Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub.
Official Syllabus URL:https://www.pega.com/services/education-and-certification

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 2
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 3
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 4
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 5
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q62-Q67):

NEW QUESTION # 62
U+ Bank is designing a customer journey to increase credit card usage among new customers. The journey includes several stages with specific actions triggered by customer behavior. The bank wants to ensure that customers receive the most relevant actions based on their engagement.
Which stage arbitration option should the NBA Specialist select to ensure that customers always progress in the journey without reverting to previous stages?

Answer: A


NEW QUESTION # 63
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

Answer: D

Explanation:
Volume constraints allow you to limit the number of times an action is presented to customers across one or more channels. You can use volume constraints to implement a policy that restricts the number of emails sent per day. Outbound channel limits are used to limit the number of customers contacted per channel per run, not per day. Suppression rules are used to exclude customers from receiving an action based on certain conditions, such as opt-out preferences or recent purchases. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times the action is presented. Verified References: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints


NEW QUESTION # 64
U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

Answer: C


NEW QUESTION # 65
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best- Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto- generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

Answer:

Explanation:
A screenshot of a computer screen Description automatically generated


NEW QUESTION # 66
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?

Answer: A


NEW QUESTION # 67
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