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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and Configure Agent Solutions | 30-35% | - Plan agent solutions
|
| Topic 2: Integrate and Extend Agents in Copilot Studio | 40-45% | - Integrate agents with enterprise systems
|
| Topic 3: Test and Manage Agents | 20-25% | - Monitor and manage agent solutions
|
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NEW QUESTION # 46
Drag and Drop Question
A team has deployed an agent in Copilot Studio and needs to evaluate whether the agent is meeting its intended goals before expanding usage to a broader audience.
The team must evaluate agent performance using a structured and repeatable approach that produces actionable insights.
You need to select and apply an appropriate evaluation method by performing the required actions in the correct order.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
Step 1: Define the success criteria and evaluation objectives
You must always start by establishing what "success" looks like and what you are trying to measure. Without clear goals, you cannot choose the right metrics.
Step 2: Select the evaluation method and metrics aligned to the criteria Once goals are set, you determine how to measure them (e.g., using automated tests, human reviewers, or user satisfaction scores) and define specific key performance indicators (KPIs).
Step 3: Collect agent interaction data and evaluation signals
After setting up your metrics, you run the evaluation by gathering conversational logs, user feedback, and system performance telemetry during agent interactions.
Step 4: Review evaluation results and identify improvement opportunities Finally, you analyze the gathered data against your original criteria to pinpoint bottlenecks, conversational failures, or gaps, allowing you to iterate and improve the agent.
NEW QUESTION # 47
A company is configuring generative answers for an agent in Copilot Studio agent.
The agent must use Azure AI Search to retrieve enterprise content, and all responses must be generated by a Microsoft Foundry model.
The agent sometimes generates answers that are not grounded in Azure AI Search content. The company requires that the agent only generate responses when relevant indexed content is retrieved.
You need to configure the agent so that its generative answer behavior meets the organization's requirements.
What should you do?
Answer: A
Explanation:
Requiring grounding prevents the agent from generating an answer when relevant content isn't retrieved. Configuring Azure AI Search as the knowledge source ensures enterprise indexed content supplies the grounding context, while the response is generated through the configured Microsoft Foundry model. Microsoft also documents that disabling Allow ungrounded responses restricts answers to configured knowledge sources.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/knowledge-azure-ai-search
https://learn.microsoft.com/en-us/microsoft-copilot-studio/faqs-generative-answers
https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/retrieval-augmented-generation
NEW QUESTION # 48
A solution containing an agent in Copilot Studio is deployed to multiple environments that require different configuration values.
Configuration values must vary by environment without modifying the solution contents.
Configuration values must meet the following requirements:
Allow values to be set during import.
Exclude values from the agent definition.
Run a dedicated agent instance for each individual environment.
You need to configure the application lifecycle management solution.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 49
You need to enable collaboration requirements for Operations Concierge
Which two actions should you perform? Each correct answer presents part of the solution Choose two. NOTE: Each correct selection is worth one point
Answer: B,C
Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: The Service Desk Agent must be both published and available for connections from other agents. Publishing establishes a runtime version that the primary agent can call; an unpublished draft is not a valid connected-agent target. On the Service Desk Agent, the setting that allows other agents to connect and use it must also be enabled. Microsoft additionally requires the connected agent to be in the same environment and the maker to own it or have it shared, but those conditions are not offered as choices. Replacing the agent with an MCP server would discard the existing agent's orchestration and ticket-routing logic. Adding it as a knowledge source would expose content for retrieval, not delegate an IT request to another agent. Publishing Operations Concierge alone does not satisfy the prerequisites of the target agent. After connection, the local description in Operations Concierge should clearly define when IT-specific work is delegated, because descriptions influence routing. Any later changes to the Service Desk Agent must be published before the main agent can use the updated version. Study Guide alignment: Integrate and extend agents in Copilot Studio > Configure multi-agent collaboration from Copilot Studio > Integrate an existing agent in Copilot Studio.
NEW QUESTION # 50
You need to implement tool usage in topics that meet the Blue Yonder design and governance requirements.
Which implementation method should you use for each requirement? To answer, move the appropriate implementation methods to the correct requirements. You may use each implementation method once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Requirement
Implementation method
Let the agent decide when to run a tool based on user input.
Enable generative orchestration.
Run a specific agent flow at a defined step in a topic.
Add a tool node.
Use a connector action to retrieve data during a conversation.
Add a tool node.
Generative orchestration is appropriate when the agent must independently determine whether a tool is relevant to the user's request. Copilot Studio evaluates the user's message, conversation context, and the tool' s name, description, inputs, and outputs before deciding whether to invoke it. Microsoft documentation confirms that generative orchestration allows an agent to choose tools based on their descriptions and the current user query.
When an operation must occur at a predetermined point in an authored topic, the operation should instead be inserted explicitly by using an Add a tool node. Selecting an agent flow from that node ensures that the flow executes at that exact position in the topic rather than being selected autonomously by the orchestrator.
The same node type is used when calling a connector action. From the topic canvas, the author selects Add a tool , chooses Connector , and then selects and configures the required connector operation. Adaptive Cards present interactive information, while Question nodes collect user input; neither directly invokes flows or connectors.
Relevant study-guide area: Plan and configure agent solutions # Configure topics # Add agent flows to a topic and Add tools to a topic . See Orchestrate agent behavior with generative AI , Add tools to custom agents , and Use connectors in Copilot Studio agents .
NEW QUESTION # 51
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