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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Health Cloud Accredited Professional Exam |
| Exam Number: | AP-211 |
| Available Languages: | English |
| Exam Format: | Multiple-select, Multiple-choice |
| Real Exam Qty: | 60-65 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 + applicable taxes |
| Passing Score: | 62% |
| Related Certifications: | Salesforce Accredited Professional |
| Recommended Training: | Administer Health Cloud Solutions (IND320) Health Cloud Implementation Readiness |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce AP-211 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211 |
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NEW QUESTION # 56
A pharma company wants the ability to:
Upload a patient's insurance card, including automatic Member Plan record creation Run a benefits verification check Schedule on behalf of the patient with a provider Cloud Accredited Professional Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: D
Explanation:
Step-by-Step Explanatio n:
Business Process Capabilities:
Intelligent Document Automation: Upload and process patient insurance cards.
Intelligent Document Reader: OCR and extract information to automatically create Member Plan records.
Benefits Verification: Check and verify patient insurance benefits.
Intelligent Appointment Management: Schedule on behalf of the patient with providers.
Salesforce Documentation Reference:
"Use Intelligent Document Automation and Intelligent Document Reader to upload and extract insurance card details, with automated Member Plan creation. Use Benefits Verification and Intelligent Appointment Management to enable scheduling and eligibility checks."
- Health Cloud: Intelligent Document Automation
- Health Cloud: Benefits Verification
- Health Cloud: Intelligent Appointment Management
Why not the other options?
Only D includes all needed automation for insurance card processing, Member Plan record creation, benefits verification, and scheduling.
Reference:
Intelligent Document Automation
Intelligent Document Reader
Benefits Verification
Intelligent Appointment Management
NEW QUESTION # 57
A bug is assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds an additional line, causing formatting issues.
How should the developer handle this in a DataRaptor without changing the underlying data structures?
Answer: A
Explanation:
The issue is that the FlexCard is displaying an extra line whenever Address Line 2 has data. The requirement is to fix the display formatting without changing the underlying data model.
In OmniStudio DataRaptors, you can add formula fields during data extraction.
By concatenating Address Line 1 + Address Line 2 into a single formatted field inside the Extract DataRaptor, you can pass the clean, properly formatted address to the FlexCard.
This approach ensures:
No changes to underlying data structure.
No need to create new fields.
Controlled formatting at the data transformation layer.
Why not the others?
A . Add a Load DataRaptor to write the data into one new custom field.
This changes the data model by writing into a new custom field, which the requirement prohibits.
B . Replace the Extract DataRaptor with a Transform DataRaptor.
Transform DataRaptors are typically used for complex JSON-to-JSON mapping or orchestration, not needed here since a simple formula in the Extract DataRaptor suffices.
D . Create a new Turbo Extract DataRaptor to trim the Address data in both fields.
Turbo Extracts are used for high-performance, single-object extracts but do not support formulas or transformations.
They wouldn't solve the concatenation/formatting issue.
Salesforce OmniStudio Reference:
OmniStudio DataRaptor Guide:
"Use formulas in Extract DataRaptors to concatenate or transform fields before passing data to a UI component."
"Turbo Extract DataRaptors don't support formulas or transformations."
NEW QUESTION # 58
A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?
Answer: B
Explanation:
Video Visits for Social Determinants of Health (SDOH):
Exact Extract:
"Use Virtual Care in Health Cloud to enable video visits between care providers and patients, including for conversations about social and economic factors." Reference:
Other Options:
Telehealth: A generic term; Salesforce feature is specifically named "Virtual Care." Intelligent Appointment Management: Focuses on scheduling, not video.
Integrated Care Management: For care plans and interventions, not video visits.
NEW QUESTION # 59
A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer airs to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests.
Which capability in Health Cloud helps the payer accomplish this?
Answer: B
Explanation:
Step 1: Requirement Analysis
Payer needs to manage healthcare expenses while ensuring quality, affordable care.
Seeks to streamline approval processes for care requests.
Step 2: Utilization Management in Health Cloud
Utilization Management (UM) provides workflows and automation for reviewing, approving, or denying care requests. This supports balancing cost controls with quality care through evidence-based review processes.
Extract:
"Utilization Management helps payers manage costs and ensure members receive appropriate care by streamlining the review and approval process for pre-authorizations and care requests." Administer Health Cloud - Utilization Management Step 3: Review of Options A . Utilization Management: Directly addresses care request review, cost, and quality balance.
B . Provider Network Management: Focuses on managing provider networks, not utilization/cost review.
C . Intelligent Appointment Management: For scheduling only.
D . Integrated Care Management: Focuses on care coordination, not cost/approval workflow.
NEW QUESTION # 60
Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data.
How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?
Answer: A
Explanation:
When organization-wide default access to patient data is set to Private, Care Team functionality in Health Cloud is the standard, out-of-the-box method to manage individual access to patient records.
Step-by-Step Reference:
Health Cloud uses Care Teams to manage access to patient records.
Extract:
"Add care team members (users, contacts, or person accounts) to the patient's care team and assign appropriate access (Read or Read/Write) to patient records." (Source: Administer Health Cloud - Manage Care Teams) Administrators can specify the access level (Read or Read/Write) for each care team member, allowing for precise control as per role requirements.
Extract:
"Assign record access levels for care team members when adding them to a patient's care team. This is especially important when the OWD is set to Private." (Source: Administer Health Cloud - Care Team Access) This ensures compliance and proper segmentation of data, as required by healthcare regulations.
NEW QUESTION # 61
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