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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Data and Analytics Management	17%	- Reports and dashboards 1. Report types, creation, customization 2. Dashboard components and sharing - Data management 1. Import, update, export, mass delete, backup 2. Data validation and quality tools
Sales and Marketing Applications	10%	- Sales Cloud features 1. Lead management, conversion, assignment rules 2. Opportunity management, stages, products, price books - Marketing tools 1. Marketing automation capabilities 2. Campaigns, campaign influence
Productivity and Collaboration	10%	- Mobile and integrations 1. AppExchange and third-party integrations 2. Salesforce Mobile App capabilities - Chatter 1. Feeds, groups, collaboration features - Activity management 1. Tasks, events, calendars
Configuration and Setup	15%	- User interface configuration 1. Declarative customization options 2. Navigation and global settings - Company settings 1. Default settings and organizational structure 2. Fiscal year, business hours, currency management - Security and access 1. Profiles, permission sets, roles and sharing rules 2. Password policies and login access
Object Manager and Lightning App Builder	15%	- Lightning App Builder 1. App navigation and customization 2. Custom Lightning pages and components - Object customization 1. Page layouts, record types, business processes 2. Standard and custom objects, fields, relationships
Agentforce AI	8%	- AI capabilities 1. AI features and usage guidelines 2. Agentforce setup and configuration
Automation	15%	- Process Automation 1. Email alerts, field updates, tasks 2. Flow Builder, approval processes
Service and Support Applications	10%	- Knowledge and Communities 1. Community configuration and access 2. Knowledge base setup and usage - Case management 1. Cases, queues, assignment rules, escalation rules 2. Support processes and entitlements

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Salesforce Certified Administrator Sample Questions (Q151-Q156):

NEW QUESTION # 151
The VP of sales at universal containers requested that "Verbal Agreement" be added as a new opportunity stage. The Administrator added this new picklist value to. the stage field, but found that the new value was not available to. users. What should the administrator do?

A. Ensure the limit of 10 stage values was not exceeded
B. Add the new value to. the appropriate sales process
C. Ensure the new value was marked as active
D. Add the new value to. the appropriate record type

Answer: B

NEW QUESTION # 152
A checkbox can be a controlling field in a field dependency?

A. True
B. False

Answer: A

Explanation:
Section: Volume G

NEW QUESTION # 153
File attachments, document tabs, and sales force content count towards Data Storage:

A. True
B. False

Answer: B

Explanation:
Section: Volume D

NEW QUESTION # 154
What is true regarding a Running User

A. The Running User follows the sharing model and will allow the users who see the dashboard to see high level sales data for just what they own
B. The Running User overrides the sharing model and will allow the users who see the dashboard to see high level sales data for everyone, not just their own
C. The Running User follows the sharing model and will allow the users who see the dashboard to see high level sales data for just what they own plus role hierarchy.
D. The Running User overrides the sharing model and will allow the users who see the dashboard to see high level sales data for everyone, except their own

Answer: B

NEW QUESTION # 155
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generates leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.
Which AppExchange item should help the administrator meet the request?

A. Bolt Solutions
B. Lightning Data
C. Lightning Community
D. Flow Solutions

Answer: D

NEW QUESTION # 156
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