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WGU Introduction-to-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Introduction to IT: This section of the exam measures the skills of IT Support Specialists and explains information technology as a discipline, along with how the IT department supports business activities. It provides a simple overview of different IT areas such as systems and services, networks and security, scripting and programming, data management, and the business side of IT. Learners see how these areas connect with each other and how they contribute to organizational operations.
Topic 2
  • Structure, function, and security associated with networks: This section of the exam measures skills of IT Support Specialists and outlines the basic components of networks, how they operate, and the security needed to protect them. It provides a simple view of how network structures support communication and how security measures protect information.
Topic 3
  • Basics of Programming Languages in Software Development: This section of the exam assesses the skills of IT Support Specialists and covers the fundamental purpose of programming languages in software development. It provides a simple description of how programming works and how developers use languages to build tools and applications.
Topic 4
  • Data management functions in databases: This section of the exam measures the skills of Systems Administrators and summarizes the basic functions involved in managing data within databases. It introduces how data is stored, organized, and accessed, giving learners a simple understanding of how essential database tasks support business information needs.
Topic 5
  • Role of the IT department in IT infrastructure management, disaster recovery, and business continuity processes: This section of the exam measures skills of Systems Administrators and explains how the IT department manages infrastructure and supports recovery processes to keep operations running during disruptions. It introduces how IT teams protect systems, restore services, and maintain continuity for the business.

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WGU Introduction to IT Sample Questions (Q96-Q101):

NEW QUESTION # 96
Which item is an input device?

Answer: A

Explanation:
An input device is any hardware device that sends data to a computer, allowing you to interact with and control it. Input devices enable users to input information into the computer system. Let's break down the options:
*Flash Drive (A): A flash drive (also known as a USB drive or thumb drive) is a storage device, not an input device. It allows you to store and transfer data but does not directly input data into the computer.
*CD (B): A CD (compact disc) is also a storage medium, typically used for storing audio, video, or software files. Like a flash drive, it is not an input device.
*Scanner : A scanner is a classic example of an input device. It captures physical documents, images, or text and converts them into digital data that the computer can process. Scanners are commonly used for tasks like digitizing photos, creating PDFs, or scanning documents.
*Printer (D): A printer is an output device, not an input device. It produces hard copies (printed documents) based on digital data received from the computer.
In summary, the correct answer is C. Scanner, as it directly inputs data into the computer system.
References:
1.Computer Hope: What is an Input Device?
2.BBC Bitesize: What are input and output devices?


NEW QUESTION # 97
What is an advantage of insourcing?

Answer: C

Explanation:
Insourcing, the practice of developing software or handling IT tasks within the organization, offers several advantages. The primary advantage in this scenario focuses on skill development:
*Knowledge growth: By working directly on projects, in-house developers gain hands-on experience, enhancing their coding skills and understanding of the company's specific needs.
*Ownership: Insourcing provides developers with a sense of ownership over the project, often leading to increased motivation and problem-solving skills.


NEW QUESTION # 98
Which project management life cycle stage starts with setting project goals using either the SMART or the CLEAR framework?

Answer: A

Explanation:
Initiation is the project management life cycle stage that begins with establishing the project's purpose and setting clear goals, often using frameworks such as SMART or CLEAR. In Information Technology project management, initiation defines what the project is trying to achieve, why it matters, and whether it is feasible.
This stage commonly includes creating a project charter, identifying stakeholders, defining high-level scope, and securing authorization to proceed. SMART goals emphasize specific, measurable, achievable, relevant, and time-bound objectives, while CLEAR goals emphasize collaborative, limited, emotional, appreciable, and refinable objectives. Both frameworks help ensure the project begins with clear direction and measurable outcomes. Planning comes after initiation and focuses on detailed schedules, budgets, task breakdowns, risk plans, and resource assignments. Execution is where deliverables are built and work is performed. Closure finalizes acceptance and documents lessons learned. Because goal-setting and formal authorization are core features of the beginning phase, the correct stage is initiation.


NEW QUESTION # 99
Which part of a computer system is hardware?

Answer: A

Explanation:
Hardware refers to the physical, tangible components of a computer system, while software refers to programs and instructions. Random-access memory, or RAM, is hardware because it is a physical set of memory chips installed in the computer, typically on removable modules. RAM provides temporary working storage for the operating system and applications while they are running, allowing fast read and write access compared to long-term storage devices. A compiler is software that translates source code into machine code. The kernel is software and is the core part of an operating system that manages resources such as processes, memory, and device access. The operating system itself is also software that controls the computer and provides services to applications. In Information Technology fundamentals, distinguishing hardware from software is a key concept: hardware includes CPU, RAM, motherboard, storage, and peripherals; software includes the operating system, applications, and programming tools. Since RAM is a physical component, it is the correct answer for the hardware part listed.


NEW QUESTION # 100
What is the hardware component that contains soldered parts and slots for other pieces of hardware that can be removed?

Answer: B

Explanation:
The motherboard is the main circuit board in a computer that contains soldered components and provides slots and connectors for removable hardware. In Information Technology hardware fundamentals, the motherboard holds essential components such as chipset circuitry, connectors, and sometimes integrated devices like audio or network controllers. It also provides sockets and slots for components that may be installed or replaced, such as the CPU socket, RAM slots, and expansion slots like PCIe for graphics cards or other add-on cards.
The motherboard includes pathways called buses that enable communication among the processor, memory, storage, and peripheral devices. A hard drive is a storage device and does not serve as the central board for system components. The system clock is a timing mechanism, not a physical board containing multiple slots.
An expansion bus refers to a communication pathway standard, not the full board that hosts multiple connectors and soldered parts. Therefore, the component described is the motherboard.


NEW QUESTION # 101
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