Free PDF Quiz ISACA - Useful CGEIT - Certified in the Governance of Enterprise IT Exam Practice Questions

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ISACA CGEIT Exam Syllabus Topics:

SectionWeightObjectives
Value Optimization10%- Value Creation
  • 1. Digital transformation
  • 2. Business value drivers
  • 3. Innovation and emerging technologies
- Cost Optimization
  • 1. IT cost efficiency
  • 2. Total cost of ownership
  • 3. Cost optimization initiatives
- Quality and Performance
  • 1. Service quality management
  • 2. Process optimization
  • 3. Performance measurement
- IT Governance Maturity
  • 1. Maturity assessment models
  • 2. Benchmarking
  • 3. Improvement planning
Risk Optimization30%- Information Security
  • 1. Security governance
  • 2. Data protection
  • 3. Cyber risk management
- Risk Assessment
  • 1. Risk prioritization
  • 2. Risk analysis and evaluation
  • 3. Risk identification
- Risk Framework
  • 1. Enterprise risk management (ERM)
  • 2. Risk governance structure
  • 3. IT risk appetite and tolerance
- Business Continuity and Resilience
  • 1. Disaster recovery planning
  • 2. Crisis management
  • 3. Business impact analysis
- Compliance and Assurance
  • 1. Regulatory compliance
  • 2. Audit and assurance
  • 3. Internal control frameworks
- Risk Response
  • 1. Risk monitoring and reporting
  • 2. Risk mitigation strategies
  • 3. Control design and implementation
Benefits Realization20%- Change Management
  • 1. Organizational change
  • 2. Change readiness assessment
  • 3. Stakeholder engagement
- Benefits Management Framework
  • 1. Benefits tracking and measurement
  • 2. Benefits identification
  • 3. Benefits realization validation
- Business Case Development
  • 1. Business case approval process
  • 2. Cost-benefit analysis
  • 3. ROI analysis
- Portfolio Optimization
  • 1. IT investment prioritization
  • 2. Project portfolio management
  • 3. Disinvestment decisions
IT Resources15%- Application Resources
  • 1. Custom vs. package decisions
  • 2. Software lifecycle management
  • 3. Application portfolio management
- Human Resources
  • 1. Staffing and skills development
  • 2. Performance evaluation
  • 3. Training and certification
  • 4. Competency framework
- Technology Resources
  • 1. Capacity planning
  • 2. Technology standards
  • 3. Infrastructure planning
- External Resources
  • 1. Outsourcing governance
  • 2. Vendor management
  • 3. Service provider relationships
Governance of Enterprise IT25%- Performance Management
  • 1. Metrics and KPIs
  • 2. Monitoring and reporting
  • 3. IT balanced scorecard
  • 4. Continuous improvement
- Strategic Alignment
  • 1. IT and business alignment
  • 2. IT governance policy development
  • 3. Enterprise architecture alignment
  • 4. Governance framework adoption
- Risk Management
  • 1. Business continuity planning
  • 2. Risk assessment and mitigation
  • 3. Compliance and regulatory requirements
- Resource Management
  • 1. Knowledge management
  • 2. Human resource management
  • 3. IT service outsourcing
- Value Delivery
  • 1. Service level agreements
  • 2. Project governance
  • 3. Portfolio management
  • 4. Investment management
- Stakeholder Communication
  • 1. Governance reporting
  • 2. Board and executive communication
  • 3. IT governance communication

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ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q23-Q28):

NEW QUESTION # 23
Which of the following has the GREATEST influence on data quality assurance?

Answer: D


NEW QUESTION # 24
Which of the following would be MOST helpful to review when determining how to allocate IT resources during a resource shortage?

Answer: D

Explanation:
An IT skills inventory is a list of the skills, competencies, and qualifications of the IT staff in an organization.
It can help to identify the current and potential capabilities of the IT workforce, as well as the gaps and needs for improvement. An IT skills inventory would be most helpful to review when determining how to allocate IT resources during a resource shortage, because it can help to match the right people with the right tasks, optimize the utilization and productivity of the existing IT staff, and prioritize the critical and urgent IT activities. The other options are not as helpful as an IT skills inventory for allocating IT resources during a resource shortage. An IT strategic plan is a document that defines the vision, mission, goals, and objectives of the IT function and how they align with the business strategy. It can help to guide the direction and scope of the IT activities and investments, but it does not provide detailed information on the availability and suitability of the IT resources. An IT organizational structure is a diagram that shows the hierarchy, roles, and responsibilities of the IT staff in an organization. It can help to clarify the reporting lines and communication channels of the IT function, but it does not reflect the skills and competencies of the IT staff. An IT skill development plan is a document that outlines the learning and training opportunities for the IT staff to enhance their skills and competencies. It can help to improve the performance and career progression of the IT staff, but it does not address the immediate needs and challenges of allocating IT resources during a resource shortage. References := What is an IT Skills Inventory?, How to Conduct an Effective Skills Gap Analysis, Resource allocation 101: How to manage your team's resources | Planio


NEW QUESTION # 25
An enterprise is initiating efforts to improve system availability to mitigate IT risk to the business. Which of the following results would be MOST important to report to the CIO to measure progress?

Answer: A

Explanation:
Incident severity and downtime trend analysis is the most important result to report to the CIO to measure progress in improving system availability to mitigate IT risk to the business, because it directly reflects the impact and frequency of system failures or disruptions on the business operations, processes, and functions. By analyzing the severity and duration of incidents over time, the CIO can evaluate the effectiveness of the IT risk management and system availability strategies, and identify any gaps, issues, or opportunities for improvement. Incident severity and downtime trend analysis can also help the CIO to communicate the value and performance of the IT risk management and system availability initiatives to the business stakeholders, and justify any further investment or action required to achieve the desired outcomes.
The other options are not as important as incident severity and downtime trend analysis, because they are either too indirect or too subjective to measure progress in improving system availability to mitigate IT risk to the business. Probability and severity of each IT risk is a useful input for IT risk management, but it does not necessarily reflect the actual occurrence or impact of system failures or disruptions on the business1. Financial losses and bad press releases are possible consequences of system failures or disruptions, but they may not capture the full extent or root causes of the IT risk to the business2. Customer and stakeholder complaints over time are indicators of customer satisfaction and loyalty, but they may not be reliable or consistent measures of system availability or IT risk to the business


NEW QUESTION # 26
Which of the following objectives are used by the system to decrease costs or revenues?

Answer: A,C,D


NEW QUESTION # 27
Six months ago, an enterprise's CIO reorganized IT to improve service delivery to the business. Which of the following would BEST demonstrate the effectiveness of the reorganization?

Answer: C

Explanation:
A balanced scorecard is a strategic management tool that measures and monitors the performance of an organization against its vision, mission, goals, and objectives. It uses four perspectives: financial, customer, internal process, and learning and growth. A balanced scorecard can help demonstrate the effectiveness of the IT reorganization by showing how the IT function has improved in terms of delivering value to the business, satisfying customer needs and expectations, optimizing internal processes and workflows, and enhancing the skills and capabilities of the IT staff. According to one of the web search results1, "a balanced scorecard can help evaluate the effectiveness of IT governance by aligning IT activities with business strategies, assessing IT value delivery, identifying IT strengths and weaknesses, and facilitating continuous improvement." The number of help desk calls, a survey of IT staff, and IT cost reduction are not the best indicators of the effectiveness of the IT reorganization. They are more likely to reflect operational or tactical aspects of IT service delivery, rather than strategic or holistic ones. They may also be influenced by other factors that are not related to the IT reorganization, such as user behavior, staff morale, or market conditions. Reference:= Service Delivery for IT and Business | Splunk


NEW QUESTION # 28
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