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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leveraging Adjacent Roles and Skills | 19% | - Integrating UX and technical perspectives - Collaboration with architects and designers - Leading cross-functional work - Working with product and business teams |
| Topic 2: Tools and Artifacts | 23% | - Design frameworks and methods - Decision-making tools - Strategy mapping and modeling - Documentation and visualization |
| Topic 3: Value Design | 32% | - Context and innovation impact - Strategic direction and rationale - Ethics and value alignment - Value measurement and outcomes |
| Topic 4: Intangible Deliverables | 26% | - Change and adoption enablement - Governance and mindset - Stakeholder alignment - Culture and capability building |
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NEW QUESTION # 73
The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company ' s business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?
Answer: C
Explanation:
Feasibility focuses on operational capacity, technical capabilities, distribution channels, and strategic partners required to execute and deliver the solution. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Feasibility is broader than software implementation. It includes the capabilities, channels, operating model, resources, partnerships, and constraints required to deliver the proposition reliably. These factors determine whether a desirable and viable concept can actually work in the real organization. Here, Distribution channels, capabilities, and potential partners is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Business ROI, data analytics, and customer engagement focuses attention elsewhere, while User desirability, company viability, and deployment stability addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Salesforce Designer Quick Look
NEW QUESTION # 74
Cloud Kicks (CK) designs innovative footwear for site athletes. Manufacturing the footwear is possible but expensive.
What should CK focus testing efforts on to determine whether to produce at scale?
Answer: C
Explanation:
The best focus for testing efforts to determine whether to produce a product at scale is desirability, viability, and feasibility, which are the three key dimensions of design thinking that evaluate whether a product is desirable for users, viable for business, and feasible for technology. Novelty, privacy, and potential to go viral or competitive advantage, impact, and own ability are not comprehensive enough to cover all aspects of design thinking.
NEW QUESTION # 75
Cloud Kicks is launching a new online store and wants to ensure the team follows an ethical decision- making process and that the delivered product does not accrue ethical debt. Which methodology should be suggested?
Answer: C
Explanation:
A Consequence Scanning Workshop is specifically designed to surface intended and unintended consequences of a product decision, directly addressing ethical debt - HCD and JTBD are broader design methods, not ethics-focused ones. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Consequence Scanning is a structured way to identify intended and unintended effects before decisions become difficult to reverse. It helps teams surface potential harm, trust issues, privacy implications, social effects, and opportunities, then determine which consequences to act on, influence, or monitor. Here, Consequence Scanning Workshop is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Human- Centered Design focuses attention elsewhere, while Jobs to be Done Framework addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam:
select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Ethics by Design - Incorporate Ethics by Design Concepts
NEW QUESTION # 76
Cloud Kicks (CK) wants to prototype and test the value proposition for a potential new business venture.
When gathering customer feedback on the prototype, which question should CK seek answers to when determining if the business model is viable?
Answer: A
Explanation:
Willingness to pay measures business viability and monetization potential. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. A value proposition explains the meaningful benefit the offering creates for the intended audience. It is central to desirability and go-to-market thinking because the business must be able to state clearly why customers should care before investing heavily in execution. Here, What are customers willing to pay? is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Would customers recommend this to a friend? focuses attention elsewhere, while How would customers improve the experience? addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Value Design
Official Salesforce Reference: Design Strategy Prototyping - Explore Key Prototyping Considerations
NEW QUESTION # 77
A strategy designer leading a UX team needs to articulate their team's purpose and value to the rest of the company. The designer decides to create vision statements using a collaborative, research-backed process to increase team members' understanding and alignment of UX efforts.
What should be the steps taken to achieve this goal?
Answer: C
Explanation:
The steps that should be taken to achieve the goal of creating vision statements using a collaborative, research-backed process are Gather, Envision, Plan. These steps involve gathering data and insights from research, envisioning possible future states based on insights, and planning how to communicate and execute the vision. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-vision-statements
NEW QUESTION # 78
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