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| Section | Weight | Objectives |
|---|---|---|
| Collaboration Applications | 5% | - Configure Cisco Jabber (Switching modes, Deployment modes) - Configure Cisco Unity Connection (MWI, SIP integration) |
| Infrastructure and Design | 20% | - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) |
| Protocols, Codecs, and Endpoints | 20% | - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) - Describe SIP interworking between CUCM and Cisco Expressway - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) |
| Quality of Service (QoS) | 15% | - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Describe the class models for providing QoS (DiffServ, IntServ) - Describe the QoS requirements for these applications (Voice, Video, Data) - Configure LLQ (class map, policy map, service policy) |
| Cisco IOS XE Gateway and Media Resources | 15% | - Describe IOS XE media resources (Conferencing, MOH, Transcoding) - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) - Troubleshoot IOS XE dial plans and dial peer matching |
| Call Control | 25% | - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Describe Mobile and Remote Access (MRA) - Implement toll fraud prevention on CUCM - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) |
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NEW QUESTION # 325
A company hosts a conference call with no local users.
How does the administrator stop the conference from continuing?
Answer: D
Explanation:
Drop Ad Hoc Conference: This parameter determines how an ad hoc conference terminates. This is an important toll-fraud prevention setting, because inside facilitators can set up a conference call to expensive international numbers and then drop out of the call. Without the conference controller, international tariffs are billed back to the company in which the conference call was set up. Valid values are as follows:
- Never (default): The conference remains active after the conference controller and all on-net parties hang up. This default setting could result in potential toll fraud.
- When Conference Controller Leaves: Terminate the conference when the conference controller hangs up.
- When No On-Net Parties Remain in the Conference: Terminate the conference when there are no on-net parties remaining in the conference. This distinction is important because the conference controller might have to drop out of the call, but other business partners on the call should continue the conference. The When Conference Controller Leaves option would hang up the call when the conference controller left the conference.
NEW QUESTION # 326 
Refer to the exhibit. An engineer is troubleshooting why PSTN phones are not receiving the caller's name when called from a remote Cisco UCM site. An ISDN PRI connection is being used to reach the PSTN What must the administrator select to resolve the issue?
Answer: A
NEW QUESTION # 327
Which issue causes slips on a PRI?
Answer: C
Explanation:
Section: Infrastructure and Design
NEW QUESTION # 328
What is the major difference between the two possible Cisco lM and Presence high-availability modes?
Answer: B
Explanation:
Balanced mode provides user load balancing and user failover in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, but it does not provide load balancing.
Here is a more detailed explanation of the two modes:
Balanced mode: In balanced mode, the IM and Presence Service nodes are configured to work together to provide high availability. The nodes are configured in a redundancy group, and the system automatically balances the load of users across the nodes in the group. If one of the nodes fails, the system automatically fails over the users to the other nodes in the group.
Active/standby mode: In active/standby mode, one of the IM and Presence Service nodes is designated as the active node, and the other nodes are designated as standby nodes. The active node handles all of the user traffic, and the standby nodes are only used if the active node fails. If the active node fails, the system automatically fails over to one of the standby nodes.
NEW QUESTION # 329
An engineer must configure a SIP integration between cisco UCM and cisco Unity Connection. These components are configured already:
Drag and drop the components from the left into the order they must be configured on the right.
Answer:
Explanation:
Explanation:
Summary of Steps:
Create a SIP Trunk Security Profile.
Create a SIP Profile.
Create the SIP Trunk in Cisco UCM.
Configure Route Patterns for routing calls to Unity Connection.
Configure SIP ports in Cisco Unity Connection.
Set the Voicemail Pilot Number in Cisco UCM.
Configure the Voicemail Ports in Cisco UCM.
Assign Voicemail Profile to the appropriate users.
NEW QUESTION # 330
......
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