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| Section | Weight | Objectives |
|---|---|---|
| Implementation and Configuration | 10% | - Security model considerations - Best practices for deployment - Setup and configuration basics |
| Wealth Management Capabilities | 20% | - Financial goals and planning - Performance monitoring - Asset allocation tracking - Investment portfolio management |
| Data Model and Architecture | 18% | - Relationship mapping between accounts and contacts - Individual and Household data model - Financial Account and Financial Holding objects - Custom objects for financial products |
| Client Management | 15% | - Client profiling and segmentation - Client lifecycle management - Household management - Relationship types and hierarchy |
| Financial Services Cloud Overview | 10% | - Core capabilities of Financial Services Cloud - Use cases for Banking, Wealth Management, and Insurance - Key differentiators from standard Salesforce CRM |
| Banking and Lending Features | 15% | - Account aggregation - Compliance and regulatory considerations - Digital lending workflows |
| Analytics and Reporting | 12% | - Custom reporting requirements - Key metrics for financial advisors - Financial Services Cloud reports and dashboards |
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NEW QUESTION # 46
A System Administrator has received a note from one of theportfolio managers that the ActionableRelationship Center (ARC) is not visible when the portfolio manager was trying to set up relationships between two accounts. The portfolio manager has also mentioned that other colleagues in the same role have accessto it and are able to use it to manage their customer's relationships. What is a possible cause for this?
Answer: D
Explanation:
A possible cause for why theportfolio manager cannot see ARC when trying to set up relationships between two accounts is that he has not been given the permissions that enable users to view and manage ARC. To access ARC, users need to have certain permissions and settings enabled intheir user profile or permission set, such as:
View Setup and Configuration
Customize Application
Manage Custom Permissions
Financial Services Cloud Standard User
Financial Services Cloud Admin If any of these permissions or settings are missing, users maynot be able to see or use ARC properly. Verified References: : Salesforce Help Article 5
NEW QUESTION # 47
In Financial Services Cloud, what is the criteria for commas and symbols to be displayed correctly on the Financial Account Summary component?
Answer: B
Explanation:
The criteria for commas and symbols to be displayed correctly on the Financial Account Summary component is that user's locale must match user's currency. The locale is a setting that determines how dates, times, numbers, and currencies are formatted and displayed for a user. The currency is a setting that determines how monetary amounts are formatted and displayed for a user. By matching the user's locale with their currency, FSC can ensure that commas and symbolsare displayed correctly on the Financial Account Summary component according to the user's preferences and expectations
NEW QUESTION # 48
Which three insurance processes are managed by the Policy Administration component?
Answer: B,D,E
Explanation:
Insurance Policy Administration manages operational activities associated with an insurance policy after the policy has been established, including changes during its lifecycle, payment schedules, and commission- related processing.
Salesforce identifies endorsements as a core policy transaction. An endorsement represents a mid-term change to an existing policy and can produce a corresponding premium adjustment. Policy Administration maintains policy versions and the resulting transaction history so the insurer can preserve both the previous and updated policy state.
Policy Administration also includes Policy Payment Schedules, which define the agreed payment plan between the insurer and policyholder and cover premiums, taxes, fees, and scheduled payment entries.
Salesforce ' s Policy Administration documentation additionally provides dedicated functionality to track commissions, making commissions part of the supported policy-management lifecycle.
Approvals and underwriting occur primarily in other portions of the insurance lifecycle. Underwriting evaluates risk and determines whether and under what conditions insurance should be offered, while approval mechanisms can participate in broader workflows. They are not the three policy-administration processes identified here.
Therefore, the processes aligned with Policy Administration are Endorsements, Payments, and Commissions, covering policy modification, financial servicing, and producer or intermediary compensation after policy issuance.
NEW QUESTION # 49
The Salesforce Admin of Lake Tahoe Bank wants to implement Financial Services Cloud using the individual object model. What are the steps to disable person accounts? (Choose Three)
Answer: B,C,E
Explanation:
The following steps are required to disable Person Accounts and use the Individual object model in Financial Services Cloud:
Log a case with Salesforce to perform the conversion from Person Accounts to the individual model. You need to contact Salesforce Support to request the conversion from Person Accounts to the individual model.
This is an irreversible process that affects your data model and user interface. You should carefully evaluate your business needs and test the functionality in a sandbox or developer org before requesting the conversion in production.
Remove Person Account record types from the Individual Record Type Mapper. You need to remove any Person Account record types that are mappedto Individual record types in the Individual Record Type Mapper. This is a custom setting that defines how records are created when using certain features, such as Einstein Data Capture or Salesforce Inbox. You can access this setting by going to Setup >Financial Services Settings > Individual Record Type Mapper.
Assign the Individual record type to the user profiles. You need to assign the Individual record type to the user profiles that need to create or access Individual records. The Individual recordtype is a standard record type on the Account object that represents an individual person who is not directly related to your business, such as a prospect, influencer, or household member. You can assign record types by going to Setup > Profiles > Object Settings > Accounts > Record Types. Verified References: : Salesforce Help Article 5 :
Salesforce Help Article 6 : Salesforce Help Article 7
NEW QUESTION # 50
Rachel Addams belongs to two households:
* The Addams household where Rachel lives with her spouse, Nigel Addams. Rachel is the client and, as such, is listed as the primary member of that household. This household is also Rachel ' s primary group.
* The Symonds household. This household belongs to Rachel ' s parents, but Rachel manages their finances. Rachel is considered the beneficiary of this household.
In addition, Rachel ' s household has a related account, the Addams Charitable Trust, and a related contact, Ivan M. Kohl, attorney at law.
What should be the relationships between the parties when the Financial Services Cloud consultant sets up Rachel ' s person account?
Answer: D
Explanation:
The relationship structure in option C reflects the essential Agentforce Financial Services household-modeling rules. Rachel ' s own household is her Primary Group, and Rachel is its Primary Member. Her spouse, Nigel, is another household member related through the spouse relationship. The Addams Charitable Trust is represented as a related business account, while the attorney is represented as a related professional contact.
Salesforce household modeling uses this same conceptual structure. A customer such as Rachel is represented by a Person Account and can be marked as both the household ' s Primary Member and as having that household as the Primary Group. A spouse is added as another group member and is connected through an explicit spouse relationship. A trust is represented by a Business Account and related to the household through an account relationship.
A person can participate in multiple groups but can have only one Primary Group because that designation determines the household to which eligible financial information and activities roll up. Rachel can therefore belong to the Symonds household as a beneficiary while retaining the Addams household as her Primary Group.
This structure provides the advisor with a complete view of Rachel ' s immediate household, family affiliations, trust relationship, and professional connections.
NEW QUESTION # 51
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