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DAMA DQ-1220 Exam Syllabus Topics:

SectionObjectives
Data Quality Improvement- Data Cleansing Methods
- Root Cause Analysis
Data Quality Operations- Data Quality Tools and Technologies
- Monitoring and Reporting
Data Quality Assessment- Data Quality Metrics and KPIs
- Data Profiling Techniques
Data Quality Fundamentals- Data Quality Dimensions (Accuracy, Completeness, Consistency, Timeliness, Validity, Uniqueness)
- Definition of Data Quality
Data Quality Management- Roles and Responsibilities (Data Stewardship)
- Data Quality Governance

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DAMA Data Quality Sample Questions (Q61-Q66):

NEW QUESTION # 61
A Data Quality process has remained within statistical control limits for six months, but management wants the average defect rate reduced further. What is the most appropriate conclusion?

Answer: C

Explanation:
A process can be statistically stable yet still perform at an unacceptable quality level. Statistical control means that variation is predictable within the established process; it does not mean that the average level of defects satisfies business expectations.
For example, a process may consistently produce a 3% defect rate with very little month-to-month variation.
If the business requirement is below 0.5%, the process is stable but incapable of meeting the desired quality level without improvement.
The appropriate response is therefore deliberate process improvement aimed at changing the underlying process and reducing its baseline defect rate. This differs from reacting to random individual observations within normal control limits.
After improvement, new performance data should be collected and control parameters reevaluated once the revised process reaches a stable state.
DAMA's revised Chapter 13 explicitly maps Shewhart and Deming improvement-cycle stages to Data Quality processes and preserves Statistical Process Control as supporting material.
The central principle is that control and capability are different questions: control asks whether the process is stable; business quality requirements determine whether that stable performance is good enough.
Reference Topics: DAMA-DMBOK2 Chapter 13 - Statistical Process Control; Process Stability; Continuous Improvement; Shewhart/Deming Cycle; Thresholds.


NEW QUESTION # 62
The ethics of data handling, center on several core concepts. They are:

Answer: B

Explanation:
DAMA-DMBOK2 organizes Data Handling Ethics around three fundamental considerations: impact on people, potential for misuse, and the economic value of data. The text explains that data frequently represents individuals and is used in decisions that materially affect them; consequently, organizations have an ethical responsibility to ensure that data is reliable and appropriately managed. It also recognizes that data can be intentionally or unintentionally misused and that its economic value creates questions concerning ownership, access, rights, and permitted use.
These concepts directly intersect with Data Quality. Incorrect or misleading data may result in decisions that adversely affect customers, employees, patients, citizens, or other stakeholders. For that reason, accuracy, completeness, transparency, provenance, and appropriate interpretation are not merely technical characteristics-they can have ethical consequences.
Governance operationalizes these ethical principles through policies, decision rights, stewardship responsibilities, access rules, monitoring, and escalation procedures. Metadata Management supports transparency by documenting meaning, provenance, classification, and permitted use. Master Data Management also has an ethical dimension because consolidated person or customer records may create significant consequences when matching or identity-resolution errors occur.
Privacy and security are important controls, but they do not constitute DAMA's complete set of core ethical concepts.
Reference Topics: DAMA-DMBOK2 Chapter 2 - Data Handling Ethics; Impact on People; Potential for Misuse; Economic Value of Data; Chapter 13 - Accuracy, Reliability and Governance.


NEW QUESTION # 63
An Orders table contains an order whose Customer_ID does not exist in the Customer table. Which Data Quality dimension is most directly violated?

Answer: B

Explanation:
The primary issue is Data Integrity, specifically referential integrity. The Orders record references a Customer_ID that does not correspond to an existing Customer record, meaning the relationship defined by the data model has been violated.
Integrity concerns whether structural relationships and constraints among data elements remain valid. In relational environments, this commonly includes primary-key uniqueness, foreign-key relationships, mandatory relationships, and cardinality constraints.
A customer identifier could be syntactically valid and populated, yet still fail integrity because no corresponding parent entity exists. This illustrates why integrity is different from completeness or validity.
The DMBOK2 dimension model explicitly associates integrity with unique identifiers, cardinality, and referential integrity concepts.
Remediation should determine why the orphan record occurred. Potential causes include incorrect load sequencing, deletion of the parent record, integration failure, transformation defects, or absence of database constraints.
Metadata and Data Modeling establish the expected relationship; Data Quality controls then measure whether operational data conforms to it.
Reference Topics: DAMA-DMBOK2 Chapter 13 - Data Integrity; Referential Integrity; Chapter 5 - Relationships and Keys; Data Integration Controls.


NEW QUESTION # 64
A control chart shows a stable defect rate for several weeks, followed by one point far outside the established control limits. This most strongly indicates:

Answer: C

Explanation:
A point materially outside established control limits is a classic signal of special-cause variation. Statistical Process Control distinguishes routine variation inherent in a stable process from unusual variation introduced by an identifiable event or change.
When a Data Quality process normally produces a stable percentage of invalid records and a sudden observation lies beyond the expected statistical range, investigation should focus on what changed. Possible causes include a new source system, software deployment, changed mapping, revised business rule, unusual batch, or manual processing error.
The current DMBOK2 Chapter 13 revision retains Statistical Process Control concepts while reorganizing them into supporting material and explicitly maps Shewhart/Deming improvement stages to Data Quality processes.
The signal does not prove what caused the defect, nor does it establish that performance has improved or deteriorated permanently. It indicates that the observed variation is sufficiently unusual to justify analysis.
Quality teams should preserve the evidence, correlate the timing with system and process changes, use lineage to identify affected sources, and investigate before adjusting the process unnecessarily.
Reference Topics: DAMA-DMBOK2 Chapter 13 - Statistical Process Control; Control Charts; Common Cause; Special Cause; Continuous Improvement.


NEW QUESTION # 65
Which of the following is a reason why organisations do not dispose of non-value-adding information?

Answer: E

Explanation:
The correct answer is storage is cheap and easily expanded. DAMA-DMBOK2 discusses retention and disposal as important lifecycle-management responsibilities. Although information that no longer provides business, legal, regulatory, historical, or evidentiary value should normally be disposed of according to approved retention policies, organizations often postpone disposal because modern storage appears inexpensive and technically easy to expand.
This reasoning is deceptive. The acquisition cost of storage is only one component of total information- management cost. Retaining unnecessary information also increases backup requirements, recovery time, discovery obligations, privacy exposure, security risk, metadata-management effort, migration complexity, and the volume of information that must be governed. DMBOK2 therefore stresses that non-value-adding information should not be retained merely because storage capacity is readily available.
From a Data Quality perspective, excessive retention also increases the population of obsolete, redundant, and potentially inconsistent information. This makes profiling, lineage analysis, master-data reconciliation, and authoritative-source identification more difficult.
A sound governance program consequently combines retention schedules, legal requirements, metadata classification, defensible disposal procedures, and clear accountability so that data is retained for legitimate reasons rather than technological convenience.
Reference Topics: DAMA-DMBOK2 - Document and Content Management; Retention and Disposal; Information Lifecycle; Data Governance; Chapter 13 - Data Quality and Obsolete Data.


NEW QUESTION # 66
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