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| Section | Objectives |
|---|---|
| Human Resource Metrics and Analytics | |
| Employee Training and Development | |
| Diversity, Equity, and Inclusion in the Workplace | |
| Strategic Human Resource Management | |
| Compensation and Benefits | |
| Employee Relations and Labor Law | |
| Workforce Planning and Talent Acquisition | |
| Performance Management |
>> Managing-Human-Capital的中合格問題集 <<
高い雇用圧力により、ますます多くの人々が雇用の緊張を和らげ、より良い仕事を得たいと考えています。 彼らが問題を解決する最善の方法は、JPNTestのManaging-Human-Capital認定を取得することです。 認定資格は彼らの労働能力の主要なシンボルであるため、Managing-Human-Capital認定資格を所有できれば、仕事を探しているときに競争上の優位性を獲得できます。 短時間でManaging-Human-Capital試験問題を取得することが非常に重要であることを認識する人が増えています。 また、Managing-Human-Capital試験問題は、夢のような認定を取得するのに役立ちます。
質問 # 28
Employee A and Employee B are unable to reach an agreement on how to approach a project. Their manager instructs them to sit down and quickly reach a solution that will make both employees partially happy.
Which type of conflict management strategy has the manager instructed these employees to use?
正解：A
解説：
The compromising conflict management strategy involves both parties giving up something to reach a mutually acceptable solution. In this scenario, the manager instructs Employees A and B to find a solution that will make both of them partially happy, which is characteristic of compromising. This approach is suitable when the conflict needs a quick resolution, and both parties have equal power and are willing to make concessions. It aims for a middle-ground outcome that provides partial satisfaction to both parties involved.
References:
* Thomas, K. W., & Kilmann, R. H. (1974). Thomas-Kilmann Conflict Mode Instrument. Xicom.
* Dessler, G. (2020). Human Resource Management. Pearson.
質問 # 29
How does diversity awareness improve an organization's performance?
正解：B
解説：
Inclusion in the workplace refers to creating an environment where all employees feel valued, respected, and have equal access to opportunities and resources. An inclusive scenario is one where team members collaborate, and everyone's ideas and contributions are considered. This encourages a sense of belonging and leverages the diverse perspectives of the entire team, leading to enhanced innovation and team performance.
The given example demonstrates this by showing a department where collaboration and open sharing of ideas are practiced.References:
* Roberson, Q. M. (2006). Disentangling the meanings of diversity and inclusion in organizations. Group
& Organization Management.
* Dessler, G. (2020). Human Resource Management. Pearson.
質問 # 30
Which factor do unions prefer when negotiating with employers over criteria for job opportunities, such as promotions and job security?
正解：B
解説：
Unionized workers typically enjoy more secure benefits compared to nonunionized workers, with guaranteed pensions being one of the most secure. Unions negotiate defined benefit pension plans that promise a specified monthly benefit at retirement, which is often based on factors such as salary history and years of service.
These plans provide financial security for employees upon retirement and are less common in nonunionized workplaces, where defined contribution plans like 401(k)s are more prevalent.References:
* Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2019). Human Resource Management:
Gaining a Competitive Advantage. McGraw-Hill Education.
* Freeman, R. B., & Medoff, J. L. (1984). What Do Unions Do?. Basic Books.
質問 # 31
What is the difference between sourcing and recruiting?
正解：C
解説：
Sourcing and recruiting are two distinct but interrelated steps in the hiring process. Sourcing involves identifying and attracting potential candidates who have the skills and qualifications necessary to meet the organization's staffing needs. This process can include searching for candidates through various channels such as job boards, social media, networking events, and employee referrals. Once a pool of potential candidates is identified, the recruiting process begins. Recruiting involves engaging with these candidates, assessing their suitability for the role, and encouraging them to apply for the open positions. This includes activities such as conducting interviews, evaluating applications, and managing the offer process. By differentiating between sourcing and recruiting, organizations can streamline their hiring processes and ensure they attract and hire the best possible talent.
References
* Phillips, J. M., & Gully, S. M. (2015). "Strategic Staffing." Pearson Education.
* SHRM. "Sourcing Candidates."
質問 # 32
Employee A and Employee B are unable to reach an agreement on how to approach a project. Their manager instructs them to sit down and quickly reach a solution that will make both employees partially happy.
Which type of conflict management strategy has the manager instructed these employees to use?
正解：A
解説：
Conflict management strategies describe how individuals or managers handle disagreements in the workplace.
According toHuman Resource Management, 16th Editionby Gary Dessler,compromisingis a strategy in which each party gives up something to reach a mutually acceptable solution. The outcome does not fully satisfy either party but resolves the conflict quickly and fairly.
In this scenario, the manager instructs both employees to reach a solution that will make thempartially happy, which directly aligns with the definition of compromise. Dessler explains that compromise is particularly useful when time is limited and when maintaining working relationships is important. It allows progress without prolonged conflict, even though it may not produce the optimal solution.
Avoiding would involve ignoring the conflict, competing would result in one party winning at the expense of the other, and accommodating would require one employee to fully give in. None of these match the manager' s instruction. Therefore, the correct answer iscompromising.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Employee Relations and Conflict Management
質問 # 33
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