그 외, PassTIP Plat-Con-201 시험 문제집 일부가 지금은 무료입니다: https://drive.google.com/open?id=175YqNRGkzOxCIH5LXp2eqTl7GGTbjdar
PassTIP 의 IT전문가들이 자신만의 경험과 끊임없는 노력으로 최고의 Salesforce Plat-Con-201학습자료를 작성해 여러분들이Salesforce Plat-Con-201시험에서 패스하도록 최선을 다하고 있습니다. 덤프는 최신 시험문제를 커버하고 있어 시험패스율이 높습니다. Salesforce Plat-Con-201시험을 보기로 결심한 분은 가장 안전하고 가장 최신인 적중율 100%에 달하는Salesforce Plat-Con-201시험대비덤프를 PassTIP에서 받을 수 있습니다.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Map process requirements to OmniStudio capabilities and explain the interaction between them - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities |
| Topic 2: Data Tools | 23% | - Design Integration Procedures and related Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers |
| Topic 3: OmniScript | 27% | - Validate developed OmniScript processes to ensure client expectation alignment - Explain the basic structure of an OmniScript - Identify business process step requirements and map them to OmniScript Components required to implement them |
| Topic 4: FlexCards | 23% | - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Design FlexCards to ensure they meet customer requirements/needs - Explain the capabilities, use cases, and purpose of using FlexCards |
관심있는 인증시험과목Salesforce Plat-Con-201덤프의 무료샘플을 원하신다면 덤프구매사이트의 PDF Version Demo 버튼을 클릭하고 메일주소를 입력하시면 바로 다운받아Salesforce Plat-Con-201덤프의 일부분 문제를 체험해 보실수 있습니다. PDF버전외에 온라인버전과 테스트엔버전 Demo도 다운받아 보실수 있습니다.
질문 # 143
An insurance agency wants to enable its call center agents to be more efficient when handling customer inquiries. After analyzing patterns in the call logs, the agency discovers that one of the top customer requests is to find out total insurance premiums paid as well as the difference year over year. Agents need to relay this information to the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.
What three OmniScrlpts elements should be used to meet the requirements?
Choose 3 answers
정답：B,C,D
설명：
The three OmniScript elements that should be used to meet the requirements are: DataRaptor Extract Action, Email Action, and Calculation Action. A DataRaptor Extract Action can retrieve data from a Salesforce object, such as total insurance premiums paid and the difference year over year, and store it in an Interface object or a JSON object. An Email Action can send an email to the customer with a summary report attached, using data from an Interface object or a JSON object. A Calculation Action can perform mathematical operations on data from an Interface object or a JSON object, such as calculating the difference year over year
질문 # 144
Which Omniscript element enables users to choose from a dropdown list?
정답：C
설명：
The requirement is to identify an OmniScript element that enables users to choose from a dropdown list. In Salesforce OmniStudio, the Select element is specifically designed for this purpose, making A the correct answer.
Here's why A. Select is the correct answer:
* Select Element Overview: The Select element in OmniScript creates a dropdown list (or similar UI control like a radio button group, depending on settings) that allows users to pick one option from a predefined set. It's a user-facing input element that supports:
* Manual Options: Hardcoded values entered in the designer.
* SObject Options: Values retrieved from a Salesforce field (e.g., picklist values).
* DataRaptor/Custom Options: Dynamic values from a DataRaptor Extract or Apex.
* Dropdown Functionality: By default, when configured as a "Dropdown" in the Style settings, the Select element renders as a dropdown menu, enabling users to choose from a list (e.g., selecting a Case Priority like "High," "Medium," "Low").
* Meeting the Requirement: The Select element directly fulfills the need for a dropdown list, providing a simple, interactive way for users to make a selection within an OmniScript.
Now, let's examine why the other options are incorrect:
* B. Calculation Action: A Calculation Action performs backend computations or data manipulations (e.
g., multiplying values or setting variables). It's not a UI element and doesn't present a dropdown list for user interaction.
* C. Lookup: The Lookup element allows users to search for and select a Salesforce record (e.g., an Account) via a searchable popup. While it involves selection, it's not a dropdown list-it's a dynamic search interface that returns a record, not a predefined list of options.
* D. DataRaptor Extract Action: This action (correcting the typo "Data Mapper Extract Action") retrieves Salesforce data using a DataRaptor Extract, but it's a backend process, not a UI element. It can supply data to a Select element for a dropdown, but it doesn't enable user selection itself.
References:
* Salesforce OmniStudio Documentation: OmniScript Elements Reference - Details the Select element's dropdown capabilities.
* Salesforce OmniStudio Developer Guide: Select Element - Explains configuration for dropdown lists.
질문 # 145
A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.
For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external system the last 5 months in the case description.
In what order should the consultant design the elements of the OmniScript to meet these requirements?
정답：C
설명：
The order that the consultant should design the elements of the OmniScript to meet these requirements is:
Radio Input, Date Input, HTTP Action, DataRaptor Post Action. A Radio Input element can display a list of options for the user to choose from, such as customer satisfaction rating. A Radio Input element allows only one option to be selected at a time, and can also have icons for each option. A Date Input element can display a field for the user to enter a date value, such as call back date. A Date Input element can also have validation and formatting options, such as minimum and maximum dates, calendar picker, etc. An HTTP Action element can invoke a REST or SOAP service to retrieve data from an external system, such as a list of bills from the last 5 months. An HTTP Action element can store the response data in a JSON object for further processing. A DataRaptor Post Action element can write data to a Salesforce object or invoke a Salesforce API, such as creating a case with the list of bills in the case description
질문 # 146
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
정답：C
설명：
The consultant should design the FlexCards using a Parent FlexCard with multiple Child and Card Actions to meet these requirements. A Parent FlexCard is a FlexCard that can display data and actions in a card format, and also contain one or more Child FlexCards. The consultant can use a Parent FlexCard to display the account information, including account name, phone, and website. A Child FlexCard is a FlexCard that can display data and actions in a card format within a Parent FlexCard. The consultant can use multiple Child FlexCards to display the active opportunities and contracts related to the account. A Card Action is a button or a link that can invoke an OmniScript or an Integration Procedure from a FlexCard. The consultant can use multiple Card Actions to enable the user to view and renew contracts
질문 # 147
A company has deployed an OmniScript that is working as designed. During the process, the OmniScript has multiple steps that allow the user to review lists of cases, contacts, quotes, orders, and contracts for an account. Each step uses DataRaptor Extract Actions to retrieve Salesforce data. However, the OmniScript is reaching performance limitations, and the development team warns that they may begin hitting Governor limits. Which two suggestions should the consultant propose to address this concern? Choose 2 answers
정답：B,C
설명：
To improve the performance and avoid hitting Governor limits, the consultant should replace the DataRaptor Extracts with DataRaptor Turbo Extracts and combine them into an Integration Procedure. DataRaptor Turbo Extracts are optimized for speed and efficiency, and can retrieve large amounts of data without using SOQL queries. An Integration Procedure can execute multiple DataRaptor actions in one call, reducing the number of requests and processing time
질문 # 148
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PassTIP는 여러분이 원하는 최신 최고버전의 Salesforce 인증Plat-Con-201덤프를 제공합니다. Salesforce 인증Plat-Con-201덤프는 IT업계전문가들이 끊임없는 노력과 지금까지의 경험으로 연구하여 만들어낸 제일 정확한 시험문제와 답들로 만들어졌습니다. PassTIP의 문제집으로 여러분은 충분히 안전이 시험을 패스하실 수 있습니다. 우리 PassTIP 의 문제집들은 모두 100%합격율을 자랑하며 PassTIP의 제품을 구매하였다면 Salesforce 인증Plat-Con-201시험패스와 자격증 취득은 근심하지 않으셔도 됩니다. 여러분은 IT업계에서 또 한층 업그레이드 될것입니다.
Plat-Con-201인증시험자료: https://www.passtip.net/Plat-Con-201-pass-exam.html
참고: PassTIP에서 Google Drive로 공유하는 무료, 최신 Plat-Con-201 시험 문제집이 있습니다: https://drive.google.com/open?id=175YqNRGkzOxCIH5LXp2eqTl7GGTbjdar