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| Section | Weight | Objectives |
|---|---|---|
| Governance System and Components | 30% | - Design factors - Governance and management objectives - Goals cascade - Components of the governance system - Focus areas |
| Principles | 13% | - Improvements in COBIT 2019 compared to COBIT 5 - Three principles for a governance framework - Six principles for a governance system |
| Governance and Management Objectives | 23% | - Purpose and descriptions of governance and management objectives - Related inputs and outputs - Governance and management objective components - Governance and management practices |
| Business Case | 3% | - Key points of the COBIT business case - Business case components and structure |
| Implementation | 8% | - Relationships between the COBIT Design and Implementation Guides - Phases of the COBIT implementation approach - Implementation lifecycle and good practices |
| Performance Management | 4% | - Capability and maturity levels using CMMI-based approach - Performance management of the governance and management system - Performance management definition and principles |
| Framework Introduction | 12% | - Describe the structure of the COBIT framework - Recognize the target audience of COBIT 2019 - Recognize the context, benefits and key reasons COBIT is used as an IT governance framework |
| Designing a Tailored Governance System | 7% | - Steps to design a tailored governance system - Impact of design factors on the governance system - Design factors for a governance system |
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質問 # 255
Which of the following is the PRIMARY objective of implementing the process of managed innovation?
正解：C
解説：
Explanation
The primary objective of implementing the process of managed innovation is to improve customer experience by identifying and realizing new opportunities for business value creation from information and technology.
This process involves scanning the external environment for emerging trends and technologies, engaging with stakeholders to understand their needs and expectations, evaluating and prioritizing innovative ideas, and executing and monitoring innovation initiatives. The process is based on the COBIT 2019 Design Guide1, page 75. References: 1: COBIT 2019 Design Guide | Digital | English
質問 # 256
Which of the following statements about the culture, ethics and behavior enabler are true?
1. Principles and policies are a very important communication mechanism for corporate values and desired behavior.
2. If the behavior of stakeholders is one of non-compliance towards
process activities, then the process outcomes will not be achieved.
正解：C
解説：
Both statements are true. Principles and policies communicate expected values and behavior, while stakeholder behavior directly affects process outcomes. Non-compliance can prevent processes from achieving their intended results.
質問 # 257
Which of the following BEST enables a governance system to achieve governance and management objectives?
正解：C
解説：
The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives. A governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. A governance objective is a desired outcome of the governance system for information and technology. A management objective is a desired outcome of the management processes for information and technology. The fact that the governance system includes many components that work together in a holistic way best enables a governance system to achieve governance and management objectives by providing a comprehensive and integrated approach that covers all aspects of information and technology governance and management, as well as by enabling customization and tailoring to suit different contexts, needs, priorities, etc. 1 2 References: COBIT 2019 Framework: Introduction and Methodology
, COBIT 2019 Framework: Governance System
質問 # 258
Which of the following is a common characteristic of process capability levels 2 to 5?
正解：C
解説：
According to the COBIT 2019 Process Assessment Model, a common characteristic of process capability levels 2 to 5 is that the process's description is well-defined. This means that the process has a clear purpose, scope, inputs, outputs, activities, roles, responsibilities, interfaces, controls, measures, practices and procedures that are documented and maintained. A well-defined process enables consistent execution and improvement across the enterprise. 2 , p. 16 References: 2 : COBIT 2019 Process Assessment Model:
Using COBIT 2019
質問 # 259
Which of the following roles should be involved when nominating key program roles to create the appropriate governance environment?
正解：A
解説：
The key program roles are the roles that are responsible for leading, directing, managing, supporting, and executing the EGIT implementation program. The nomination of these roles is a critical step in creating the appropriate governance environment for the program. One of the roles that should be involved in this nomination process is the board and executives, who are the highest-level governance body and decision makers in an enterprise. The board and executives provide strategic direction, oversight, guidance, and approval for the EGIT implementation program. They also ensure that the program is aligned with the enterprise's vision, mission, values, strategy, goals, and objectives. The board and executives also appoint or endorse other key program roles such as the program sponsor, program manager, program steering committee, change champion network, etc.References: : COBIT 2019 Implementation Guide, page 37-38 : COBIT 2019 Framework: Governance and Management Objectives, page 19-20
質問 # 260
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