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| Section | Objectives |
|---|---|
| Topic 1: Care Coordination and Plans | - Tasks, milestones, and goals - Care plan structure and lifecycle - Care program management |
| Topic 2: Data Integration and Health Data | - Health data ingestion concepts - Integration with external healthcare systems - FHIR alignment concepts |
| Topic 3: Patient and Member Management | - Patient data model and records - Care team assignment and collaboration - Consent and privacy considerations |
| Topic 4: Security, Compliance, and Industry Considerations | - HIPAA and healthcare compliance basics - Data access control in Health Cloud - Auditability and privacy safeguards |
| Topic 5: Health Cloud Fundamentals | - Core concepts of Salesforce Health Cloud - Healthcare data model overview - Industry-specific terminology (patients, care teams, providers) |
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NEW QUESTION # 117
A consultant is implementing clinical assessment to track intake for a hospital leveraging the Discovery Framework.
Which three functions is the consultant able to leverage with Health Cloud?
Choose 3 answers
Answer: A,C,D
Explanation:
The Discovery Framework in Health Cloud supports:
Question Bank: Central repository of reusable questions for assessments.
Branching: Dynamic branching logic based on patient responses.
Scoring: Automatic scoring for assessments/intakes.
Extract:
"The Discovery Framework supports Question Bank, branching logic, and scoring for dynamic, reusable clinical assessments." (Source: Administer Health Cloud - Discovery Framework) Encrypted Text and Image Analysis are not functions of the Discovery Framework.
NEW QUESTION # 118
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards. Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?
Answer: A
Explanation:
Salesforce delivers an unmanaged extension package titled ' Health Cloud Reports for Patient Referral Management ' which includes out-of-the-box dashboards and reports for referral conversion and tracking.
From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Health Cloud Reports for Patient Referral Management) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 119
Administrators at Bloomington Caregivers track patients ' doctor visits in Health Cloud. The administrators need to send all of their patients ' visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle. Which integration pattern should a consultant recommend for this?
Answer: B
Explanation:
A scheduled ETL batch is the appropriate pattern for a weekly billing cycle because the requirement is periodic, high-volume, and does not need an immediate synchronous response. The ETL process can extract visit records, transform them into the ERP ' s billing structure, and load them on the required schedule while supporting reconciliation and retry handling. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Nightly batch extract using an Extract, Transform, and Load (ETL) tool) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Integration
NEW QUESTION # 120
A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.
Which capability should a consultant leverage to address this requirement?
Answer: D
Explanation:
Step 1: Requirement Analysis
The provider's office needs to verify a patient's insurance plan information and coverage when a patient calls to book an appointment.
This means checking whether the patient's insurance is active, what services are covered, and any applicable copays or eligibility details.
Step 2: Health Cloud Out-of-the-Box Capability
Benefits Eligibility and Verification is the dedicated Health Cloud capability that allows provider offices and payers to verify a patient's insurance coverage, eligibility, and benefit details in real time, either through integration with payers or using Health Cloud workflows.
Extract:
"Health Cloud offers Benefits Eligibility and Verification, enabling providers and payers to confirm a patient's plan information and coverage eligibility, reducing the risk of denied claims and improving the patient experience." Administer Health Cloud - Benefits Eligibility and Verification Step 3: Review of Options A . Benefits Eligibility and Verification: Directly addresses insurance plan and coverage verification.
B . Intelligent Appointment Management: For scheduling, not insurance verification.
C . Utilization Management: For prior authorizations and care request reviews.
D . Identity Verification: For confirming patient identity, not insurance coverage.
NEW QUESTION # 121
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider. How should a consultant implement a robust system for the provider?
Answer: D
Explanation:
Intelligent Appointment Management (IAM) is extensible. Developers can implement a custom Apex adapter class that plugs into IAM to communicate with any proprietary or external scheduling system. Intelligent Appointment Management coordinates appointment discovery and booking and can use Salesforce Scheduler or an external scheduling system as the scheduling engine. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create an Apex class and leverage Intelligent Appointment Management.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Intelligent Appointment Management
NEW QUESTION # 122
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