참고: PassTIP에서 Google Drive로 공유하는 무료 2026 Salesforce BA-201 시험 문제집이 있습니다: https://drive.google.com/open?id=1BglfpGdWs5lkmgMxqz0keE-WQmP6r0G_
저희는 수많은 IT자격증시험에 도전해보려 하는 IT인사들께 편리를 가져다 드리기 위해 Salesforce BA-201실제시험 출제유형에 근거하여 가장 퍼펙트한 시험공부가이드를 출시하였습니다. 많은 사이트에서 판매하고 있는 시험자료보다 출중한PassTIP의 Salesforce BA-201덤프는 실제시험의 거의 모든 문제를 적중하여 고득점으로 시험에서 한방에 패스하도록 해드립니다. Salesforce BA-201시험은PassTIP제품으로 간편하게 도전해보시면 후회없을 것입니다.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Process Mapping | 17% | - Create process flow diagrams and documentation - Analyze impact of changes on stakeholders - Identify process gaps and improvement opportunities - Map current and future business processes |
| Topic 2: Requirements Management | 23% | - Manage requirements traceability - Validate and verify requirements with stakeholders - Prioritize requirements based on business value - Elicit and document functional and non-functional requirements |
| Topic 3: Collaboration with Stakeholders | 23% | - Build consensus on requirements and solutions - Facilitate communication between business and technical teams - Manage stakeholder expectations and priorities - Conduct effective meetings and presentations |
| Topic 4: User Story Development | 20% | - Define acceptance criteria for user stories - Write clear and actionable user stories - Manage user story backlog and prioritization - Break down epics into manageable user stories |
| Topic 5: Customer Discovery | 17% | - Conduct stakeholder interviews and workshops - Identify business needs, pain points, and objectives - Analyze current state and future state processes - Document business requirements and user stories |
PassTIP는Salesforce인증BA-201시험에 대하여 가이드를 해줄 수 있는 사이트입니다. PassTIP는 여러분의 전업지식을 업그레이드시켜줄 수 잇고 또한 한번에Salesforce인증BA-201시험을 패스하도록 도와주는 사이트입니다. PassTIP제공하는 자료들은 모두 it업계전문가들이 자신의 지식과 끈임없은 경헌등으로 만들어낸 퍼펙트 자료들입니다. 품질은 정확도 모두 보장되는 문제집입니다.Salesforce인증BA-201시험은 여러분이 it지식을 한층 업할수 잇는 시험이며 우리 또한 일년무료 업데이트서비스를 제공합니다.
질문 # 179
Universal Containers (UC) has decided to implement Salesforce and has assigned a business analyst (BA) to write user stories for the project. The BA plans to meet customer to their experience in their own words.
Which type of research should the BA use to elicit user stories from UC's customers?
정답：B
설명：
The type of research that the business analyst should use to elicit user stories from UC's customers is interviewing. Interviewing is a technique that involves asking open-ended questions to stakeholders or users to gather information and feedback about their needs, expectations, preferences, pain points, goals, etc.
Interviewing helps to elicit user stories from UC's customers by allowing them to express their opinions and experiences in their own words, as well as clarifying any doubts or ambiguities. Interviewing also helps to build rapport and trust with the customers and show them respect and appreciation for their input. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/customer- discovery
질문 # 180
A sales manager at Universal Containers (UC) customized all of their list views on the Account object to include a new field. Although they have multiple list views. The sales manager prefers to keep the recently viewed list as their default list. When the manager realize they are unable to modify the recently viewed list, they reach out to UC's Salesforce team for help?
What are the next steps the business analyst should take?
정답：A
설명：
This answer states that documenting the desired outcome and researching the impact of making a change are the next steps that the BA should take after receiving feedback from UC's sales manager who customized all of their list views on the Account object to include a new field and realized they are unable to modify the recently viewed list. Documenting the desired outcome means that the BA records what the sales manager wants to achieve or accomplish by modifying the recently viewed list, such as filtering, sorting, or grouping by the new field. Researching the impact of making a change means that the BA investigates how modifying the recently viewed list would affect other aspects of UC's Salesforce environment, such as performance, security, usability, etc. Documenting the desired outcome and researching the impact of making a change are the next steps that the BA should take after receiving feedback from UC's sales manager because they help the BA to understand and validate the business need and expectation of the sales manager, and to evaluate and propose possible solutions or alternatives for modifying the recently viewed list. References: https://trailhead.
salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement- skills
질문 # 181
Northern Trail Outfitters is undergoing a Service Cloud implementation and has decided to use the Scrum methodology for the implementation. A business analyst (BA) received an urgent, high-priority change request m the middle of a sprint.
Which step should the BA take next?
정답：B
질문 # 182
Which of the salesforce app providers will be able to unlock a locked user with their phones?
정답：A
설명：
All of the salesforce app providers will be able to unlock a locked user with their phones. The Salesforce app is available for iOS (App Store), Android (Google Play), and Windows 10 devices, and it allows users to unlock themselves using biometric authentication or a verification code sent to their email or phone number.
References: https://help.salesforce.com/s/articleView?id=sf.mobile_app_unlock.htm&type=5
질문 # 183
A business analyst (BA) uncovered a number of issues communicated by stakeholders in a Sales Cloud discovery session.
Which issue should concern the BA most?
정답：C
설명：
The issue that should concern the business analyst most is that the system admins note a fair amount of technical debt without having the time or expertise to address it. Technical debt is the accumulated cost or consequence of suboptimal design, development, or maintenance decisions on a software system. Technical debt can negatively affect the performance, security, usability, and maintainability of a software system, as well as increase the complexity and risk of future changes or enhancements. Technical debt can also reduce user satisfaction and adoption, as well as business value and return on investment. Therefore, the business analyst should be concerned about the technical debt in the Sales Cloud implementation and work with the system admins and other stakeholders to identify, prioritize, and resolve it. References: https://trailhead.
salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/project-initiation
질문 # 184
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Salesforce BA-201인증시험도 어려울 뿐만 아니라 신청 또한 어렵습니다.Salesforce BA-201시험은 IT업계에서도 권위가 있고 직위가 있으신 분들이 응시할 수 있는 시험이라고 알고 있습니다. 우리 PassTIP에서는Salesforce BA-201관련 학습가이드를 제동합니다. PassTIP 는 우리만의IT전문가들이 만들어낸Salesforce BA-201관련 최신, 최고의 자료와 학습가이드를 준비하고 있습니다. 여러분의 편리하게Salesforce BA-201응시하는데 많은 도움이 될 것입니다.
BA-201최고품질 덤프문제보기: https://www.passtip.net/BA-201-pass-exam.html
그리고 PassTIP BA-201 시험 문제집의 전체 버전을 클라우드 저장소에서 다운로드할 수 있습니다: https://drive.google.com/open?id=1BglfpGdWs5lkmgMxqz0keE-WQmP6r0G_