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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Extensibility in SAP CX Solutions11-20%- Low-code/No-code development (SAP Build)
- Side-by-side extensibility using SAP BTP
- In-app extensibility
SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)
SAP Sales Cloud and SAP Service Cloud11-20%- Sales process configuration
- Service ticket workflows
- Integration with back-end systems
SAP Integration Suite11-20%- Open Connectors
- Cloud Integration capabilities
- Integration strategy and architecture
- API Management
SAP Commerce Cloud11-20%- Commerce solution architecture
- Storefront and catalog management
- Order management
The Intelligent Enterprise<=10%- SAP Business Suite Strategy
- Understanding SAP's End-to-End Business Processes
Managing Clean Core<=10%- Evaluating for clean core principles
- Applying clean core methodology to SAP CX solutions
SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Customer segmentation
- Campaign management
- Marketing automation strategies

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q80-Q85):

NEW QUESTION # 80
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.

Answer: B,C


NEW QUESTION # 81
Which of the following are valid in-app extensibility options for SAP Sales Cloud (version 1)?
Note: There are 2 correct answers to this question.

Answer: C,D


NEW QUESTION # 82
Which of the following are standard segmentation profiles provided by SAP Marketing Cloud?
Note: There are 2 correct answers to this question.

Answer: A,B


NEW QUESTION # 83
What is the SAP Customer Identity from SAP Customer Data Cloud used for?
Note: There are 3 correct answers to this question.

Answer: A,B,C


NEW QUESTION # 84
What types of technology is SAP Marketing Cloud based on for integrations?
Note: There are 2 correct answers to this question.

Answer: A,C


NEW QUESTION # 85
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