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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Visual Design11%- Applying Salesforce Lightning Design System (SLDS)
- Designing responsive and mobile-friendly interfaces
Interaction Design14%- Creating wireframes and prototypes
- Designing effective page layouts
- Defining user flows and interactions
Salesforce Lightning Design System13%- Identifying the purpose and resources of SLDS
- Applying SLDS components and patterns
Configuration and Customization10%- Understanding declarative customization options for UX
- Configuring Lightning pages and apps for optimal UX
UX Fundamentals16%- Describing the user-centered design process
- Understanding accessibility standards and guidelines
- Identifying user interface design principles
Testing11%- Planning and conducting usability testing
- Analyzing testing results and making recommendations
Information Architecture12%- Designing site maps and navigation structures
- Creating effective labeling and categorization systems
Discovery13%- Determining business needs and user needs
- Identifying customer experience objectives and goals
- Analyzing existing user experiences and identifying gaps

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Salesforce Certified Platform User Experience Designer Sample Questions (Q15-Q20):

NEW QUESTION # 15
Cloud Kicks wantsto represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

Answer: C

Explanation:
The Path component is a Salesforce Lightning Design System (SLDS) component that can be used to represent stages for opportunities within the sales process. The Path component displays the stages as a horizontal bar with icons and labels, and highlights the current stage with a blue background. The Path component also allows users to move opportunities to different stages, view and edit key fields for each stage, and access guidance and tips for each stage.The Path component can be added to any object that has a picklist field with values that represent stages, such as the Stage field on the Opportunity object12.Reference:
Path Component
Set Up a Path for Your Sales Team


NEW QUESTION # 16
A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted.
Which type of relationship should be used to optimize the link between Container and Container Bids?

Answer: A

Explanation:
To optimize the relationship between two objects in Salesforce, such as Container and Container Bids, where there is a need for a tight relationship and cascading delete functionality, a Master-Detail relationship is most suitable. This type of relationship has the following characteristics:
Cascading Delete: When a record in the master (or parent) object is deleted, all related detail (or child) records are automatically deleted. This ensures data integrity and aligns with the requirement that Container Bids should be deleted when their associated Container is deleted.
Tight Coupling: A Master-Detail relationship creates a strong linkage between the two objects, where the detail (child) record's existence is dependent on the master (parent) record. This is appropriate for scenarios where the child record should not exist without its parent.
Options B (Hierarchical Lookup) and C (Many-to-one Lookup) do not provide the same level of dependency and cascading delete functionality inherent in a Master-Detail relationship.
Reference:Salesforce's official documentation provides extensive information on different types of relationships between objects, including Master-Detail relationships. The Salesforce Developer Documentation is a valuable resource for understanding how to set up and use these relationships to ensure data integrity and optimize application design.


NEW QUESTION # 17
The Client Service team at Cloud Kicks is having issues when editing an order record. The validation rule returns a top-of-page error indicating two other fields must be provided to validate and save the order changes.
How should they efficiently find the correct fields?

Answer: A

Explanation:
A top-of-page validation is a type of validation rule that displays an error message at the top of the page when a user tries to save a record that does not meet certain criteria. A field validation is a type of validation rule that displays an error message next to a specific field when a user tries to save a record that does not meet certain criteria. The advantage of using field validations over top-of-page validations is that they provide more clarity and guidance to the user about which fields need to be corrected and why. They also reduce the cognitive load and the scrolling effort for the user, as they can see the error message right next to the field they are editing. Therefore, to help the Client Service team at Cloud Kicks efficiently find the correct fields when editing an order record, the UX designer should replace the top-of-page validation with two field validations, assigning the respective fields that are required to validate and save the order changes.Reference:


NEW QUESTION # 18
Cloud Kicks's development team is working on the build of anew custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?

Answer: D

Explanation:
The SLDS Validator extension for VS Code is a tool that simplifies working with the Salesforce Lightning Design System (SLDS) in Aura and Lightning components. It provides code completion, syntax highlighting, and validation with recommended tokens and utility classes. It also scans the markup and validates it against a database of guidelines, tips, and best practices extracted from the SLDS documentation.It offers suggestions on how to improve the code and avoid conflicts with SLDS12.SLDS Validator - Visual Studio Marketplace,SLDS Validator for VS Code - Lightning Design System


NEW QUESTION # 19
How would a UX Designer differentiate between voice and tone?

Answer: C

Explanation:
Voice and tone are two aspects of writing that affect how the reader perceives and responds to the content. Voice is the consistent expression of the writer's or the brand's personality, values, and attitude. Voice reflects who the writer or the brand is, and what they stand for. Tone is the variation of the voice depending on the context, audience, and purpose of the content. Tone is the way in which the writer or the brand speaks to the reader, and how they convey their emotions, intentions, and expectations.Tone can change depending on the situation, the message, and the reader's needs and feelings12.
For example, at Salesforce, we have a voice that is friendly, helpful, and empowering. We use simple, clear, and conversational language that shows our respect and appreciation for our customers, partners, and community. We also use humor, metaphors, and storytelling to make our content engaging and memorable. However, our tone can vary depending on the type and goal of the content. For instance, when we write instructional content, such as Trailhead modules or user guides, our tone is more informative, instructive, and supportive. We use active voice, imperative mood, and positive feedback to guide the learner and encourage their progress. When we write promotional content, such as blog posts or social media posts, our tone is more persuasive, enthusiastic, and inspiring.We use rhetorical devices, emotional appeals, and calls to action to attract the reader and motivate them to take action34.
Therefore, a UX Designer would differentiate between voice and tone by understanding that voice reflects personality, and tone is the way in which one speaks.Voice and Tone - Lightning Design System,How To Create a Voice and Tone Program For Your Brand | Salesforce,Learn Why We Write the Way We Do Unit | Salesforce Trailhead,Write for Trailhead Unit | Salesforce Trailhead


NEW QUESTION # 20
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