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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:Apple-Device-Support
Exam Price:$149 USD
Exam Format:Multiple-choice multiple-select, Multiple-choice single-select
Related Certifications:Apple Certified IT Professional
Real Exam Qty:Approx. 80
Certificate Validity Period:3 years
Available Languages:Japanese, German, French, English, Spanish
Passing Score:75%
Exam Duration:120 minutes
Recommended Training:Apple Device Support Training Course
Exam Registration:Pearson VUE Registration
Apple Certification Registration System
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course
Official Syllabus URL:https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf

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Just download Apple Apple-Device-Support Exam Questions and start Apple-Device-Support exam preparation right now. The Apple Apple-Device-Support PDF Dumps exam syllabus is updated from time to time. If you want to pass the Apple Device Support Exam exam then you have to understand these changes.

Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 2
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 3
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 4
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 5
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 6
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 7
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 8
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 9
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.

Apple Device Support Exam Sample Questions (Q33-Q38):

NEW QUESTION # 33
What is the feature that allows you to share your screen in Facetime?

Answer: D

Explanation:
Shareplay is the feature that allows you to share your screen in Facetime. It is a new feature introduced in iOS
15 and macOS Monterey that lets you watch, listen, and play together with your friends and family over FaceTime. You can share your screen to show apps, webpages, photos, and more, while seeing and hearing the reactions of others on the call. You can also stream online content from supported apps, such as Apple TV, Disney+, and Spotify, and control the playback and volume for everyone. Shareplay works across iPhone, iPad, Mac, and Apple TV, and you can join or leave the session at any time. To use Shareplay, you need to have a device that meets the minimum system requirements, an Apple ID, and a Wi-Fi or cellular connection. References: SharePlay - Apple, Share your screen in FaceTime on your iPhone or iPad - Apple Support


NEW QUESTION # 34
What should you do to run system diagnostics on Mac?

Answer: D

Explanation:
Activity Monitor allows running system diagnostics via View > Run System Diagnostics , generating a report for troubleshooting (saved in /var/tmp).
* Option B: Console views logs, not runs diagnostics.
* Option C: Feedback Assistant submits issues, not runs diagnostics directly.
* Option D: Diagnostic Reporter isn't a macOS app.
References: Apple Support - " Use Activity Monitor on your Mac " (support.apple.com/HT201464).


NEW QUESTION # 35
Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

Answer: C


NEW QUESTION # 36
You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you're asked to enter a password. What is the most likely reason that this screen appears?

Answer: B


NEW QUESTION # 37
What does a system diagnostics report from Activity Monitor give you?

Answer: B

Explanation:
Activity Monitor can generate a System Diagnostics report containing information about the current status of the Mac. Apple states that the report is based on different system logs and can be saved and supplied to Apple Support for troubleshooting. Therefore, option B is correct. A System Diagnostics report is a collection of diagnostic information; it does not automatically provide step-by-step hardware repair instructions. It also is not designed as a cache-clean ing guide or a list of required operating-system updates. Activity Monitor provides several related diagnostic functions, including Sample Process, Spindump, System Diagnostics, and Spotlight Diagnostics. System Diagnostics is particularly useful when detailed system-state information must be captured so a support technician or administrator can investigate complex performance or operating-system problems.


NEW QUESTION # 38
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