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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Documentation and visualization - Strategy mapping and modeling - Decision-making tools - Design frameworks and methods |
| Topic 2: Leveraging Adjacent Roles and Skills | 19% | - Collaboration with architects and designers - Working with product and business teams - Leading cross-functional work - Integrating UX and technical perspectives |
| Topic 3: Intangible Deliverables | 26% | - Culture and capability building - Change and adoption enablement - Governance and mindset - Stakeholder alignment |
| Topic 4: Value Design | 32% | - Strategic direction and rationale - Context and innovation impact - Value measurement and outcomes - Ethics and value alignment |
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NEW QUESTION # 103
Cloud Kicks (CK) designs innovative footwear for site athletes. Manufacturing the footwear is possible but expensive.
What should CK focus testing efforts on to determine whether to produce at scale?
Answer: B
Explanation:
The best focus for testing efforts to determine whether to produce a product at scale is desirability, viability, and feasibility, which are the three key dimensions of design thinking that evaluate whether a product is desirable for users, viable for business, and feasible for technology. Novelty, privacy, and potential to go viral or competitive advantage, impact, and own ability are not comprehensive enough to cover all aspects of design thinking.
NEW QUESTION # 104
A strategy designer is pitching a vision presentation to their customer ' s lead to get final approval for a new project. The lead is not comfortable or familiar with design thinking and has been distrustful of the process so far. Investing in this new initiative will put their reputation on the line. Which strategy should the designer employ to communicate the vision?
Answer: B
Explanation:
Having the customer co-present signals genuine buy-in and shared ownership, which builds trust with a skeptical, reputation-conscious lead far more effectively than a polished outside presenter or a rotating cast of team members. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. When a skeptical decision maker sees the customer or internal sponsor actively present the vision, the project gains credibility because support is demonstrated rather than merely asserted. Shared ownership signals that the recommendation has been examined and adopted by people who will be accountable for it. Here, Ask the customer to participate in the presentation to pitch the vision to their lead, signaling buy-in and shared ownership of the project work. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Ask each team member to present a few slides to signal the presentation is the result of many people ' s ideas and consensus.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Intangible Deliverables
NEW QUESTION # 105
A newly formed design team at Cloud Kicks is concerned their work will suffer if they are not better aligned.
Which tool should a strategy designer recommend for the team to begin alignment7
Answer: B
Explanation:
A team agreement is a tool that a strategy designer can recommend for the team to begin alignment. It is a document that defines the team's purpose, values, norms, roles, and expectations. It helps create a shared understanding and commitment among team members and foster a positive and productive team culture. https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/create-a-team-agreement
NEW QUESTION # 106
Cloud Kicks ' primary business goal for its new customer acquisition program is to increase diversity. Which inclusive design tactic should help the company solve problems for the broadest possible audience?
Answer: A
Explanation:
Salesforce inclusive design principles emphasize ' Solve for one, extend to many ' using persona spectrums (permanent, temporary, and situational exclusions). In the Platform Strategy Designer context, this question belongs primarily to Leveraging Adjacent Roles/Skills. In Leveraging Adjacent Roles/Skills, the strategy designer works effectively with architects, developers, business analysts, organizational designers, accessibility specialists, and other disciplines so that strategy can move into feasible execution. A persona spectrum is an inclusive-design technique that starts from specific constraints or needs and considers how the same design response can extend to many people. It helps teams avoid assuming a single "average" user and often creates broader benefits beyond the initial edge case. Here, Solve for one, extend to many through a persona spectrum. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Hold focus groups with traditionally underrepresented participants. focuses attention elsewhere, while Use Jobs to Be Done to increase empathy with the audience.
addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Leveraging Adjacent Roles/Skills
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Leveraging Adjacent Roles
/Skills
NEW QUESTION # 107
At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product. How should the design team present this information knowing they would challenge a stakeholder ' s hypothesis?
Answer: B
Explanation:
Facilitating an interactive insights workshop provides time for stakeholders to digest challenging research findings, ask questions, and build shared understanding safely. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. An insights workshop is appropriate when research challenges an existing stakeholder belief because it provides space to review evidence, ask questions, discuss implications, and collectively update assumptions. That shared interpretation is more likely to build durable alignment than a one-way presentation. Here, In an insights workshop with plenty of time for group discussion is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. In a ' How Might We ' statement to encourage new ideas focuses attention elsewhere, while In a walking deck with video clips from research sessions addresses a related concern without providing the same fit to the scenario ' s stated objective.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Challenge Framing and Scoping - Create Effective How Might We Statements
NEW QUESTION # 108
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