SalesforceのSales-Con-201認定試験に出題される可能性が高い問題は何だろう

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Account and Contact Management	12%	- Account hierarchy and relationships - Contact management best practices
Topic 2: Sales Cloud Configuration	16%	- Sales Cloud features and customization - Sales processes and workflows
Topic 3: Sales Cloud Analytics	10%	- Sales metrics and KPIs - Reports and dashboards for sales
Topic 4: Practical Application of Sales Cloud Expertise	33%	- Customer success and solution delivery - Sales Cloud implementation strategies - Scalability and maintainability
Topic 5: Opportunity Management	17%	- Forecasting and quota management - Opportunity stages and pipeline management
Topic 6: Lead Management	12%	- Lead scoring and routing - Lead qualification and conversion

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Salesforce Certified Sales Cloud Consultant 認定 Sales-Con-201 試験問題 (Q227-Q232):

質問 # 227
Cloud Kicks recently launched Sales Cloud. Admins need to know the pages with the highest traffic. Which option should a consultant recommend to meet this requirement?

A. Create a custom report based on Lightning Usage By Browser Metrics.
B. Create a custom report based on Lightning Exit By Page Metrics.
C. Install the Salesforce Adoption Dashboards package from AppExchange.

正解：C

質問 # 228
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account. Which recommendation meets this requirement?

A. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.
B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
C. Reference the revenue totals on the parent accounts in the Account Hierarchy view.

正解：A

質問 # 229
Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts. Which configuration allows for this setup?

A. Enable users to relate a contact to multiple accounts in Setup.
B. Create a custom object between the Account object and Contact object.
C. Set up lookup fields on the Contact object for multiple accounts.

正解：A

質問 # 230
When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

A. Matching is based on any Email field.
B. Matching Is based on the standard Email field.
C. Matching is based on Full Name and standard Email field.

正解：B

解説：
With Einstein Activity Capture, emails are matched to Sales Cloud records based on the standard Email field. Here's why:
* Matching Logic: Einstein Activity Capture uses the email address in the standard Email field of Lead or Contact records to automatically associate emails with corresponding records. This ensures that communications are correctly linked to relevant Sales Cloud data.
* Standard Field Matching: By matching on the standard Email field, Salesforce ensures consistency and accuracy in associating emails with Lead and Contact records, facilitating better tracking and visibility into customer interactions.
* Salesforce Best Practices: Salesforce's documentation specifies that Einstein Activity Capture uses the standard Email field for matching, which allows for reliable and consistent syncing of email interactions.
* References: Additional details on Einstein Activity Capture and Email Matching can be found in Salesforce resources, which outline how emails are matched to Lead and Contact records based on standard fields.
In summary, matching is based on the standard Email field (Option A) for associating emails with Sales Cloud records when using Einstein Activity Capture.

質問 # 231
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that has a public sharing model for Accounts. Different sales reps own local accounts that create a multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account.
Which recommendation meets this requirement?

A. Create a roll-up summary field on the Account with the total value of won opportunities from the child accounts.
B. Configure after-save flow to update a custom field on the parent account with the total value of won opportunities from the child accounts.
C. Reference the revenue totals on the parent accounts in the Account Hierarchy view.

正解：A

質問 # 232
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