Standard PEGACPDC25V1 Answers - PEGACPDC25V1 Actual Test Answers

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionWeightObjectives
Next-Best-Action Concepts12%- Optimize customer value in contact center
- Define starting population
- Optimize Next-Best-Action strategy
- Customer engagement blueprint
- One-to-one customer engagement
- Always-on outbound essentials
Business Agility in 1:1 Engagement15%- Operational workflows
- Change management
- Pega GenAI for content and operations
Contact Policy and Volume Constraints13%- Prevent action overexposure
- Set volume limits
- Control outbound exposure
Decision Strategies15%- Adaptive models
- Design and test decision strategies
- Predictive analytics integration
Engagement Policies15%- Build engagement strategies
- Define engagement policies
- Design and manage customer journeys
Actions and Treatments12%- Define outbound actions
- Present offers on web channels
- Manage customer actions
Channels10%- Multi-channel delivery
- Real-time containers
- Email and third-party integration
AI and Arbitration8%- AI-driven prioritization
- Action arbitration logic
- Business levers for ranking

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q88-Q93):

NEW QUESTION # 88
U+ Bank, a retail bank, is currently presenting a cashback offer on its website.
Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer:
While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt- to-income ratio from 48 to 45.
As a business user, what are the two tasks that you define to update the cashback offer? (Choose Two)

Answer: A,B

Explanation:
To update the cashback offer, you need to edit the engagement policy and the action details. Editing the engagement policy allows you to add a new channel (SMS) and update the suitability condition (lowering the debt-to-income ratio). Editing the action details allows you to specify the treatment for each channel (web and SMS). Verified References: [Pega Decisioning Consultant | Pega Academy]


NEW QUESTION # 89
U+ Bank wants to use Pega Customer Decision Hub to display a credit card offer, the Standard Card, to every customer who logs in to the bank website. What three of the following artifacts are mandatory to implement this requirement7 (Choose Three)

Answer: A,B,D

Explanation:
To implement this requirement, you need to create an action and the associated web treatment, a real-time container, and a business structure. An action is a proposition that you want to present to a customer, such as a credit card offer. A treatment is the way you present the action to a customer, such as an image or a text message. A real-time container is a configuration that defines how to deliver actions and treatments to a specific channel, such as a website or a mobile app. A business structure is a hierarchy of business groups and business issues that organizes actions into meaningful categories. Verified References: Pega Academy - Decisioning Consultant - Creating actions and treatments, Pega Academy - Decisioning Consultant - Configuring real-time containers, [Pega Academy - Decisioning Consultant - Defining business structure]


NEW QUESTION # 90
U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank carries out these changes in the Pega Customer Decision Hub portal by using revision management features or the 1:1 Operations Manager portal.
For each task, select the correct portal in which you perform the build tasks based on best practices.

Answer:

Explanation:

Explanation:


NEW QUESTION # 91
In a decision strategy, to use a customer property in an expression, you

Answer: B

Explanation:
In a decision strategy, to use a customer property in an expression, you need to define Customer page in Pages & Classes and specify its class as Data-Customer. This allows you to access customer properties by using dot notation, such as Customer.Age or Customer.Gender. You do not need to define the property as a strategy property, use it without any prefix, or prefix it with the keyword Customer. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Decision strategies


NEW QUESTION # 92
A decisioning architect wants to use the customer properties income and age in a Filter component. Which decision component is required to enable access to these properties?

Answer: D

Explanation:
To enable access to customer properties in a Filter component, you need to use a Data Import component. A Data Import component allows you to read data from various sources, such as data sets, data pages, or data flows, and make it available for other components in the strategy. In this case, you need to use a Data Import component that reads from a customer data source that contains income and age properties. Verified References: Pega Academy - Decisioning Consultant - Importing data


NEW QUESTION # 93
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