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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Application Clients25%- Troubleshooting
  • 1. Media quality issues
    • 2. Login and connectivity issues
      • 3. Feature availability problems
        - Deployment and configuration
        • 1. Cisco Jabber
          • 2. Webex App
            • 3. Client policies and settings
              - Integration and features
              • 1. Presence integration
                • 2. Mobility and remote access
                  • 3. Voice and video features
                    Topic 2: Single Sign-On (SSO) for Collaboration Applications15%- SSO types in collaboration environment
                    • 1. Integrated Windows AD
                      • 2. Kerberos
                        • 3. Smart card authentication
                          - SAML SSO login process flow
                          - SAML 2.0 components
                          • 1. Profiles
                            • 2. Binding
                              • 3. Assertion
                                • 4. Protocol
                                  Topic 3: Cisco Unity Connection and Cisco Unity Express30%- Management and maintenance
                                  • 1. Backup and restore
                                    • 2. Integration with CUCM
                                      • 3. User and mailbox management
                                        - Deployment and configuration
                                        • 1. Voice mail configuration
                                          • 2. IVR implementation
                                            • 3. System setup and integration
                                              • 4. High availability and redundancy
                                                - Troubleshooting
                                                • 1. Integration faults
                                                  • 2. Call routing issues
                                                    • 3. Message delivery problems
                                                      Topic 4: Cisco Unified IM and Presence30%- Troubleshooting
                                                      • 1. Notification service problems
                                                        • 2. Federation connectivity
                                                          • 3. High availability failures
                                                            • 4. XMPP issues
                                                              • 5. Calendar integration errors
                                                                - Configuration
                                                                • 1. Calendar integration
                                                                  • 2. High availability
                                                                    • 3. Centralized deployment
                                                                      • 4. Federation configuration (XMPP, SIP)
                                                                        • 5. Apple Push Notification Service
                                                                          • 6. Persistent chat

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                                                                            Cisco Implementing Cisco Collaboration Applications Sample Questions (Q63-Q68):

                                                                            NEW QUESTION # 63

                                                                            Refer to the exhibit A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows deployed in phone-only mode The users are reporting that they cannot access voicemail services via the Cisco Jabber for Windows client on the corporate LAN Which steps resolve this issue?

                                                                            Answer: B


                                                                            NEW QUESTION # 64
                                                                            An engineer must configure a test user mailbox in a newly deployed Cisco Unity Express module.
                                                                            Which console command set reflects the correct configuration in this scenario?

                                                                            Answer: C

                                                                            Explanation:
                                                                            https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/command/reference/guide/CUE CmdReference/u_cmds.html


                                                                            NEW QUESTION # 65
                                                                            In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Reference:
                                                                            https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/networking/guide/10xcucnetx/10xcucnet010.html#:~:text=Intersite%20messages%20are%20transmitted%20and,synchronization%20over%20the%20intersite%20link.


                                                                            NEW QUESTION # 66
                                                                            A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue?

                                                                            Answer: B


                                                                            NEW QUESTION # 67
                                                                            Refer to the exhibit. Which statement is true?

                                                                            Answer: D


                                                                            NEW QUESTION # 68
                                                                            ......

                                                                            The Cisco 300-810 certification verifies that you have a basic understanding of Implementing Cisco Collaboration Applications concepts and virtualization. Success in the 300-810 exam of the Cisco 300-810 certificate also proves your knowledge of basic troubleshooting concepts and data center technology. When you earn the 300-810 Certification you will get reliable exam guide materials.

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