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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Scrum Theory and Principles	- Scrum Values 1. Openness 2. Commitment 3. Courage 4. Focus 5. Respect - Empiricism 1. Transparency 2. Inspection 3. Adaptation
Managing Products with Agility	- Product Backlog Management 1. Ordering and Refinement 2. Value Optimization - Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management
Scrum Master Responsibilities	- Serving the Scrum Team 1. Coaching Developers 2. Supporting Product Owners 3. Facilitating Scrum Events - Servant Leadership 1. Continuous Improvement 2. Enabling Self-Management 3. Removing Impediments
Supporting Organizational Change	- Agile Transformation 1. Change Management 2. Organizational Impediments - Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility
Developing People and Teams	- Facilitation Skills 1. Workshop Facilitation 2. Decision-Making Support - Team Dynamics 1. Collaboration Techniques 2. Team Coaching 3. Conflict Resolution

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q31-Q36):

NEW QUESTION # 31
Self-management is more effective when it happens within boundaries.
Select two relevant boundaries for self-management provided by the Scrum framework.
(choose the best two answers)

A. Clearly defining sub-responsibilities and handovers within the Scrum Team.
B. Creating a valuable and useful Increment by the end of each Sprint.
C. Having an even number of members in a Scrum Team to be able to do pair programming and be more productive.
D. Timeboxing work to allow for frequent inspection.

Answer: B,D

NEW QUESTION # 32
Steven is a Scrum Master for three Scrum Teams building the same product and working from the same Product Backlog. Management wants to standardize how velocity is calculated across all three teams in order to identify which teams are high performing and which teams need more support.
What would be the best two responses Steven could provide to management? (Choose two.)

A. Providing incentives based on velocity can increase the Scrum Team's motivation to produce more value.
B. There is no direct relationship between velocity and value.
C. Velocity is the amount of business functionality that a Scrum Team creates in a Sprint. It is unique to that team and used as an input to Sprint Planning.
D. Standardizing velocity across teams is a good way to understand which teams are producing the most value.

Answer: B,C

Explanation:
Working software is the primary measure of progress. Scrum is based on empirical process control theory where delivering working software frequently and measuring the impact helps the Product Owner maximize opportunity for the business to deliver value.

NEW QUESTION # 33
During Sprint Planning, Developers work with the Product Owner to create a forecast for the Sprint. A forecast is a selection of Product Backlog items that the Developers believe are possible to get done by the end of the Sprint. Select two things that explain what done means.
(choose the best two answers)

A. All work to create an Increment that is ready for testing.
B. All work performed meets the Definition of Done.
C. All work to create an Increment that is ready for acceptance testing by the Product Owner.
D. All work for which enough expertise and skills are present in the Scrum Team.
E. Having an Increment that could be released to end users.

Answer: B,E

Explanation:
Explanation
Done means that the Increment is in a usable condition and meets the Scrum Team's Definition of Done. The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product. The Definition of Done creates transparency by providing everyone a shared understanding of what work was completed as part of the Increment. Having an Increment that could be released to end users means that it is potentially releasable, which is one of the goals of Scrum. All work performed meets the Definition of Done means that the Developers have ensured that every Product Backlog item selected for the Sprint conforms to the agreed quality standards.
References:
The Scrum Guide, November 2020, p. 10-11
What is a Definition of Done?, Scrum.org, accessed on September 30, 2023 DONE Understanding Of The Definition Of "Done", Scrum.org, December 16, 2019

NEW QUESTION # 34
During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item 'done'. Some say it is a part of the Definition of Done and others say it isn't. Steven, the Scrum Master, observes a debate forming and members beginning to take sides.
What is the best action for Steven to take?

A. Bring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation.
B. Facilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again. Tell the team that conflicts are a natural occurrence and coach them on the value of resolving conflicts.
C. Bring the Product Owner to the discussion and have him/her decide the work needed to make the item 'done.' It is the Product Owner's responsibility to manage the Development Team members.
D. Immediately end the discussion before it becomes worse. Make the decision on what work is needed to make the item 'done' and teach the team about the importance of avoiding conflicts.

Answer: B

Explanation:
The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps the Scrum Team understand which of their interactions are helpful and which are not. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.

NEW QUESTION # 35
Which two of these situations best demonstrate that a Scrum Team is self-managing? (Choose the best two answers)

A. Developers collaboratively select and re-plan their work during the Sprint.
B. The Scrum Team invites the right external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog before the meeting timebox expires.
C. Management is invited to the Daily Scrum for a progress update and subsequently works with the Scrum Master to optimize the plan for the next day.
D. The Developers are strictly working within the boundaries of their function description, and are handing off work in a timely fashion to the other members within the team.
E. The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.

Answer: A,E

Explanation:
A Scrum Team is self-managing, meaning that they have the autonomy and authority to organize and manage their own work within the boundaries of Scrum. A self-managing Scrum Team:
Creates their own Sprint Backlog, reflecting all work that is part of the Definition of Done (C), which is a valid option as it shows that the Developers are responsible for planning and executing the work needed to deliver a potentially releasable Increment at the end of each Sprint.
Collaboratively selects and re-plans their work during the Sprint (D), which is another valid option as it shows that the Developers are able to adapt to changing requirements, priorities, or circumstances within the Sprint, without relying on external instructions or approvals.

NEW QUESTION # 36
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