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Cisco 700-805 Exam Syllabus Topics:

Section	Objectives
Topic 1: Renewals and Subscription Lifecycle	- Cisco subscription models and licensing basics - Renewal lifecycle stages and timelines
Topic 2: Commercial and Contract Fundamentals	- Renewal pricing and discount structures - Contract terms and compliance basics
Topic 3: Customer Success and Value Realization	- Customer adoption and success planning - Value tracking and expansion opportunities
Topic 4: Cisco Tools and Platforms	- Partner and quoting systems - Cisco ordering and subscription management tools
Topic 5: Renewal Sales Process	- Forecasting and pipeline management - Renewal opportunity management

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Cisco Renewals Manager Sample Questions (Q77-Q82):

NEW QUESTION # 77
What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?

A. A priority discount applied to third-party products for perpetuity.
B. A discount applied to refurbished or reused Cisco hardware that includes service contracts.
C. A limited time discount applied to Cisco products and/or services.
D. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.

Answer: A

NEW QUESTION # 78
Who do renewals managers (rms) work with?

A. Rms work with service delivery teams and monitor engagements.
B. Rms work with account managers to drive ongoing revenue risk assessments and plays.
C. Rms work with pre-sales engineers and build customer solutions.
D. Rms work by themselves to develop a high level view customer requirements and objectives.

Answer: B

NEW QUESTION # 79
Which task is the responsibility of the Renewals Manager?

A. driving adoption of specific technologies
B. managing recurring revenue risk
C. billing recurring revenue contracts
D. managing the Success Plan

Answer: D

NEW QUESTION # 80
What is the operational consequence for a partner organization that is not enrolled in Lifecycle Advantage (LCA)?

A. The partner is ineligible for OTRR tracking on automated renewal workflows.
B. The partner cannot access PXP pipeline data for accounts managed through digital motions.
C. The partner loses the ability to generate renewal quotes in CCW-R for low-touch accounts.
D. The partner misses out on automated, data-driven customer engagement opportunities.

Answer: D

Explanation:
The direct consequence of not participating in Lifecycle Advantage (LCA) is the loss of Cisco's automated, insight-driven digital engagement capability across the customer lifecycle. Cisco describes LCA as a customer experience management program that combines analytics, automation, and personalized communications to engage customers at key milestones, including onboarding, adoption, expansion, and renewal. It helps partners scale engagement while uncovering opportunities to retain and grow recurring revenue.
Without LCA, the partner can still perform renewal activities manually and continue using other Cisco commerce tools, but it loses automated co-branded communications, adoption accelerators, cross-sell recommendations, expiring-contract reminders, and other data-triggered lifecycle motions. Cisco specifically states that LCA enables partners to digitally nurture customers and automate engagement with the right message at the right time.
Option A incorrectly equates LCA enrollment with general PXP access. Option C is incorrect because CCW- R quoting is a separate commerce capability. Option D also overstates the dependency; OTRR measurement is not inherently contingent on LCA enrollment.
Therefore, B is correct.

NEW QUESTION # 81
Which two actions can a partner or customer perform within CCW-R? (Choose two.)

A. Download hardware, software and services datasheets
B. Set up billing
C. Order new services
D. View and manage their contracts
E. Change Customer Address

Answer: C,D

NEW QUESTION # 82
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