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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager (CRM) Exam |
| Exam Number: | 700-805 |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Related Certifications: | Cisco Customer Success Manager Cisco Sales Certifications |
| Real Exam Qty: | 55-65 |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Certificate Validity Period: | 3 years |
| Exam Price: | $80 USD (may vary by region) |
| Recommended Training: | Cisco Customer Success Training Cisco Sales Certification Learning Path |
| Exam Registration: | Cisco Certification Exam Registration Pearson VUE Cisco Exams |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Online proctored or test center (Pearson VUE) |
| Pre Condition: | No mandatory prerequisites, but familiarity with Cisco sales or customer success processes is recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications/exams.html |
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Cisco 700-805 (Cisco Renewals Manager) Certification Exam is an advanced-level certification that validates the skills and knowledge required to manage the renewal process for Cisco products and services. It is designed for professionals who are already working in the IT industry and have experience in managing Cisco products and services. To prepare for the exam, candidates are recommended to take the Cisco Renewals Manager training course and use Cisco's online resources. Passing the exam will demonstrate a candidate's expertise in managing the renewal process for Cisco products and services.
NEW QUESTION # 91
Which service offering assists the customer in preparing for emerging industry trends?
Answer: C
NEW QUESTION # 92
When renewing a contract with a customer, which action is important?
Answer: A
NEW QUESTION # 93
Which service offering helps define the IT vision and strategy of the customer?
Answer: A
Explanation:
According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:
IT strategy and planning
Business and technology alignment
IT governance and operating models
IT transformation and innovation
IT performance and optimization
NEW QUESTION # 94
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
Answer: D
Explanation:
According to a practice exam question , the correct answer is C. proposal build. During this activity, an RM would:
Provide an appropriate co-termination timeframe and gain required internal approvals Align with the account team on the renewal strategy and value proposition Create a renewal proposal that meets customer needs and expectations
NEW QUESTION # 95
An RM identifies a renewal at T-30 with no quote submitted in the pipeline. What should the RM do immediately?
Answer: C
Explanation:
At T-30, a renewal with no quote in the pipeline is materially behind the expected renewal workflow and presents an immediate on-time renewal risk. The RM should first determine what prevented quote readiness or submission-such as unresolved Installed Base discrepancies, missing commercial decisions, incorrect SKUs, incomplete approvals, procurement dependencies, or stakeholder delays-and then escalate the blocking issue with clear ownership and deadlines.
Cisco's current Renewals Manager v2.0 blueprint requires the RM to manage renewal activities through the T-
120, T-90, T-60, and T-30 checkpoints and to facilitate commercial execution and order booking in a manner that maximizes OTRR (On-Time Renewal Rate). By T-30, the motion should be focused on resolving remaining execution barriers, not beginning ordinary preparation activities.
Option A is incorrect because T-30 is not an acceptable point to treat a missing quote as routine. Option B starts customer discovery far too late and may bypass established account-team ownership. Option C is also inappropriate: creating a placeholder quote does not resolve the underlying workflow failure and may introduce inaccurate commercial data.
The RM's role is to act as the renewal coordinator, diagnose the stalled workflow, establish the responsible owner, communicate the revenue and timing exposure, and escalate as needed to preserve on-time booking.
Therefore, D is correct.
NEW QUESTION # 96
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