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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Discovery	24%	- Evaluate data volume and platform constraints - Assess customer IT ecosystem against architectural principles - Select appropriate Communications Cloud products - Define KPIs based on business goals and budget - Align requirements to native features or external solutions - Map business processes, personas and requirements
Topic 2: Delivery	16%	- Align architecture and order components - Execute data migration plans - Validate solution implementation against design - Distinguish out-of-the-box vs custom functionality
Topic 3: Planning and Design	60%	- Prioritize and size user stories - Create quoting and order capture processes - Design asset management and MACD workflows - Design order fulfillment orchestration flows - Develop data migration strategies - Decompose commercial products for implementation - Design scalable product catalog models

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최신 Accredited Professional Salesforce-Communications-Cloud 무료샘플문제 (Q59-Q64):

질문 # 59
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
B. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
C. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
D. Ensure platform events mode is enabled

정답：A,D

설명：
To prepare for a high order increase, ensuring sufficient Async Apex Callouts and Platform Events (B) and enabling Platform Events mode (C) are crucial steps. These preparations help manage the increased load efficiently, maintaining system stability and performance.References:Salesforce governor limits documentation and Platform Events configuration.

질문 # 60
An ABC telecom customer requested a change to their existing services which resulted in new set of assets.
At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?

A. Service Account
B. Subscription
C. Service Entitlement
D. Contract Line Item

정답：B

설명：
To manage the lifecycle of assets over time, including changes to services and contracts, the Subscription object (D) in Salesforce Communications Cloud is most appropriate. This object tracks the customer ' s subscribed services, including any changes or modifications, providing a comprehensive view of the asset lifecycle.References:Salesforce Communications Cloud documentation on the Subscription object and asset lifecycle management.

질문 # 61
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?

A. Use platform events and GetAsset API
B. Use an on-demand data pull from communication cloud using REST API from servicer assurance
C. Use industry order management to inform the assurance platform as a part of the orchestration plan
D. Use a Bulk API connector via middleware

정답：C

질문 # 62
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A. By automatically queuing the fulfillment request to retry according to fallout analysis report.
B. By automatically balancing order processing tasks across multiple orchestration items
C. By automatically queuing the fulfillment request to retry according to predefined retry policy.
D. By automatically balancing order processing tasks across multiple orchestration queues

정답：C

질문 # 63
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A. Configure a Callout Orchestration item using the enhanced system interface
B. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
C. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
D. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL

정답：B

설명：
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.

질문 # 64
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