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| Certification Vendor: | ISACA |
|---|---|
| Exam Name: | Certified in the Governance of Enterprise IT Exam |
| Exam Number: | CGEIT |
| Exam Price: | US$575 (members), US$760 (non-members) |
| Exam Format: | Multiple-choice questions, Scenario-based items |
| Real Exam Qty: | 150 |
| Available Languages: | English, Simplified Chinese |
| Exam Duration: | 240 minutes |
| Passing Score: | 450 (scaled score, range 200–800) |
| Related Certifications: | CISM CRISC CISA |
| Certificate Validity Period: | 3 years |
| Recommended Training: | ISACA CGEIT Review Manual ISACA Official CGEIT Review Course |
| Exam Registration: | ISACA Official Registration |
| Sample Questions: | ISACA CGEIT Sample Questions |
| Exam Way: | Computer-based testing; available at PSI testing centers or remotely proctored |
| Pre Condition: | No mandatory exam prerequisites; to obtain certification, must demonstrate 5+ years of relevant experience (minimum 1 year in governance framework) within past 10 years |
| Official Syllabus URL: | https://www.isaca.org/credentialing/cgeit |
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The CGEIT exam is a comprehensive and rigorous exam that covers key areas of IT governance, including strategic alignment, value delivery, risk management, resource management, and performance measurement. CGEIT exam is designed to test the candidate's understanding of the principles and practices of IT governance and their ability to apply them in real-world situations. CGEIT exam is also designed to ensure that candidates have the skills and knowledge required to provide assurance services and advise senior management on the governance of IT.
NEW QUESTION # 434
Which of the following is a process that occurs due to mergers, outsourcing or changing business needs?
Answer: C
NEW QUESTION # 435
Which of the following provides the BEST evidence of effective IT governance?
Answer: D
Explanation:
Effective IT governance is the process of ensuring that IT supports the achievement of the organization's goals and objectives, and delivers value to its stakeholders1. IT governance involves aligning the IT strategy, policies, processes, and resources with the business strategy, needs, and expectations2. Therefore, the BEST evidence of effective IT governance is business value and customer satisfaction. Business value is the measure of the benefits and outcomes that IT provides to the organization, such as increased revenue, reduced costs, improved efficiency, enhanced innovation, or competitive advantage3. Customer satisfaction is the measure of the quality and performance of IT services and products, as perceived by the internal and external customers of the organization, such as employees, partners, suppliers, or end-users. By demonstrating business value and customer satisfaction, IT governance can show that IT is aligned with and supports the business goals and objectives.
The other options are not as good as option B. While cost savings and human resource optimization, IT risk identification and mitigation, and comprehensive IT policies and procedures are important aspects of IT governance, they are not sufficient to demonstrate effective IT governance. They are rather means to achieve the end goal of delivering business value and customer satisfaction. They do not necessarily reflect the extent to which IT supports the achievement of the organization's goals and objectives. References :=
* What is IT Governance? Definition & Examples | ASQ2
* What is IT governance? A formal way to align IT & business strategy1
* How to Measure the Value of an IT Investment - TechSoup3
* Measuring Customer Satisfaction in Information Technology Services - ISACA
NEW QUESTION # 436
An airline wants to launch a new program involving the use of artificial intelligence (Al) and machine learning the mam objective of the program is to use customer behavior to determine new routes and markets Which of the following should be done NEXT?
Answer: C
Explanation:
Critical success factors (CSFs) are the essential elements or conditions that must be achieved for a project or program to be successful. CSFs help to define the scope, objectives, and expected outcomes of the project or program, as well as the key performance indicators (KPIs) and metrics to measure and evaluate the progress and results. CSFs also help to align the project or program with the strategic goals and vision of the organization, and to communicate the value proposition and benefits to the stakeholders. Therefore, before launching a new program involving the use of artificial intelligence (AI) and machine learning, an airline should define the CSFs to ensure that the program is feasible, desirable, and viable, and that it meets the business needs and expectations of the customers and the market. References := CGEIT Review Manual, Chapter 1: Framework for the Governance of Enterprise IT, Section 1.2: GEIT Principles, Subsection 1.2.3:
Principle 3: Ensure Outcomes Are Delivered Through Effective Use of IT, Page 28.
NEW QUESTION # 437
You are a management consultant. WebTech Inc., an e-commerce organization, hires you to analyze its SWOT. Which of the following factors will you not consider for the SWOT analysis?
Answer: C
NEW QUESTION # 438
Which of the following is MOST important for the effective design of an IT balanced scorecard?
Answer: D
NEW QUESTION # 439
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