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>> Certified ISO-45001-Lead-Auditor Questions <<
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NEW QUESTION # 65
You are an audit team leader overseeing the activity of a trainee auditor. Your team has just completed a surveillance audit and is assembling the final report.
The trainee has not contributed to a final report before and is clearly struggling with what she should provide to you for inclusion.
Which three of her following statements would be appropriate?
Answer: A,F,H
Explanation:
Audit reports should focus on objective evidence, observations, and findings relevant to the management system and the audit process. Personal opinions, unrelated remarks, or derogatory comments are inappropriate.
Analysis of Statements:
* A. The guide was trying to be helpful and would not stop talking during the audit:Incorrect. This is irrelevant to the audit findings or conclusions.
* B. The Sales Manager was kind and seems to be a nice person:Incorrect. Personal opinions about individuals are not appropriate in audit reports.
* C. The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan:Correct. This is relevant as it relates to the audit process and highlights challenges in meeting objectives.
* D. The maintenance team could not replace a lightbulb, let alone an air conditioning unit:
Incorrect. This is derogatory and irrelevant to the audit report.
* E. The OHS Management team were extremely helpful and went out of their way to facilitate access to required records:Correct. This is a valid observation about cooperation during the audit process.
* F. The OHS Manager disagreed with me in respect of all of the nonconformances I raised. He still does not accept any of them:Incorrect. While disagreements may occur, this statement is overly subjective and not constructive.
* G. The Production Manager is lucky to have a job as he does not appear to understand how anything works around here:Incorrect. Personal attacks or irrelevant judgments have no place in the report.
* H. The Sales Manager said he had forgotten the password to the Sales Ordering system and so too had everyone else in his department:Correct. This relates to system access and could indicate a nonconformance or an opportunity for improvement.
ISO References:
* ISO 19011:2018, Clause 6.7: Reporting audit results.
NEW QUESTION # 66
An adventure park has the following health and safety policy document displayed in the reception area:
" This organisation is committed to providing safe experiences, in accordance with health and safety regulations for their delivery. The organisation will strive to increase the health and safety awareness of its personnel, contractors and customers. Continual health and safety improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required, the policy shall be communicated to all interested parties. " Referring to the policy statement, select three options for which the organisation is meeting ISO 45001 requirements.
Answer: A,B,F
Explanation:
ISO 45001 Clause 5.2 OH and S policy requires top management to establish, implement and maintain an OH and S policy that includes a commitment to provide safe and healthy working conditions, fulfill legal and other requirements, and achieve continual improvement of the OH and S management system. It also requires the policy to be communicated within the organization and to be available to interested parties, as appropriate .
B). The management is committed to health and safety improvement is correct because the policy states:
"Continual health and safety improvement is a permanent objective of the organisation." That clearly demonstrates commitment to improvement, which aligns with Clause 5.2.
C). The organisation intends to communicate its policy to external parties is correct because the policy says: "Where required, the policy shall be communicated to all interested parties." This matches the ISO
45001 requirement that the OH and S policy be available to interested parties, as appropriate.
G). The organisation is committed to continual health and safety improvement is also correct because the statement explicitly says: "Continual health and safety improvement is a permanent objective of the organisation." This directly reflects the requirement for continual improvement in the OH and S policy.
Why the other options are not supported by the policy statement:
* A is not correct because the policy expresses intent to work in accordance with regulations, but it does not prove the organization meets all statutory requirements in practice.
* D is not correct because the policy does not provide evidence of reputation.
* E is not correct because the policy does not prove that processes actually deliver improvement; it only states commitment.
* F is not correct because the policy mentions contractors, but it does not prove that contractors themselves are committed to health and safety.
* H is not correct because the policy mentions safe experiences and customers, but it does not prove that customer health and safety requirements are satisfied.
Therefore, the three options for which the organization is meeting ISO 45001 policy requirements are:
B, C, G
NEW QUESTION # 67
A trainee audit team leader Is being coached by an experienced audit team leader prior to carrying out his first Stage 2 certification audit in the team leader role. They are discussing the typical contents of audit reports and the experienced audit team leader is keen to ensure the trainee understands what such reports should contain.
Which three of the trainee's responses are incorrect?
Answer: D,E,F
Explanation:
Audit reports should provide a clear summary of the audit process, findings, and conclusions based on the defined scope, objectives, and criteria. They do not include administrative details (e.g., invoices) or operational aspects (e.g., corrective action plans).
Analysis of Options:
* A. A copy of the certification body invoice for the audit:Incorrect. Invoices are unrelated to the content of audit reports and are handled separately.
* B. A reference to the audit criteria used:Correct. Audit criteria (e.g., ISO 45001 standards) must be included in the report to define the basis for the audit.
* C. A statement of the audit objectives:Correct. The report must outline the objectives to ensure clarity on the purpose of the audit.
* D. Audit findings and any related evidence:Correct. Findings and evidence are essential to support conclusions and recommendations.
* E. Confirmation of the audit scope:Correct. The scope defines the boundaries of the audit and must be documented in the report.
* F. Contact details for all members of the audit team:Incorrect. Personal contact details are unnecessary and not typically included in reports.
* G. The audit conclusions reached:Correct. Conclusions summarize the outcomes of the audit, such as conformity, nonconformities, or recommendations.
* H. A corrective action plan that addresses the identified nonconformities:Incorrect. Corrective action plans are the auditee's responsibility and not included in the audit report.
ISO References:
* ISO 19011:2018, Clause 6.7.3: Content of audit reports.
NEW QUESTION # 68
Which two of the following options do not participate in a first-party audit?
Answer: A,C
Explanation:
A first-party audit is an internal audit . ISO defines internal audits, or first-party audits, as audits conducted by, or on behalf of, the organization itself . That means the people participating can be the organization's own auditors or external people acting on its behalf, such as a consultant. ( ISO ) Therefore:
* A. An auditor certified by CQI and IRCA can participate in a first-party audit, provided the auditor is acting for the organization or on its behalf. Certification status does not prevent participation in an internal audit. This is consistent with the principle that first-party audits are defined by who the audit is for , not by the auditor's credential. ( ISO )
* D. An auditor from a consultant organisation can also participate, because first-party audits may be carried out on behalf of the organization by a qualified external consultant. ( ISO )
* E. An auditor trained in the CQI and IRCA scheme can participate for the same reason: training route does not change the audit type; the audit remains first-party if it is conducted by or for the organization. ( ISO )
* F. An auditor trained by the organisation clearly can participate, since internal audits are commonly performed by trained internal auditors from within the organization. ( ASQ ) The two that do not participate in a first-party audit are:
* B. A certification body auditor
* C. An auditor from an accreditation body
A certification body auditor performs a third-party audit , not a first-party audit. An accreditation body auditor/assessor evaluates certification bodies or similar conformity assessment bodies, not the organization' s own internal audit program. These are external oversight roles, not first-party audit roles. ( ISO ) So the correct answer is:
B, C
NEW QUESTION # 69
To verify information, auditors need to use a combination of open and closed questions.
In what two situations would you use a ' closed ' question?
Answer: B,F
Explanation:
The correct answers are D and F .
In audit interviewing practice, open questions are mainly used to get explanation, description, and insight, while closed questions are used to confirm specific facts or verify that the auditor's understanding is correct.
Guidance on audit interviews says auditors should rely mainly on open questions for expanded responses and use closed questions to confirm answers . ( The Auditor ) That is why D. To confirm conformity or a non-conformity finding is correct. Once the auditor has gathered evidence, a closed question can be used to verify a precise point, confirm whether a requirement has or has not been met, or make sure the factual basis of a conformity/nonconformity is accurate before recording the finding. ISO 19011 also states that nonconformities and supporting audit evidence should be reviewed with the auditee so the evidence is accurate and understood. ( Synersia Foundation )
F). To check that your understanding of a situation is correct is also correct. Closed questions are especially useful at the end of a discussion to confirm the auditor's interpretation of what was said or observed. This is a standard interview technique in auditing. ( Designing Buildings ) Why the other options are not correct:
* A. To obtain an overview of how a task is performed is better done with open questions , because the auditor needs explanation and sequence. ( The Auditor )
* B. To establish communication with the auditee with a view to building trust is usually done through general conversation and open dialogue, not mainly through closed questioning. ( The Auditor )
* C. To gain greater insight into the operation of a process also requires open questions . ( The Auditor )
* E. To follow your audit trail generally needs probing and exploratory questions, which are typically open rather than closed. ( The Auditor )
NEW QUESTION # 70
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