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Salesforce Plat-Admn-301 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Objects and Applications19%- Relationship Management
  • 1. Lookup relationships
  • 2. Schema optimization
  • 3. Master-detail relationships
- Application Configuration
  • 1. Record types
  • 2. Page layouts
  • 3. Custom objects
  • 4. Lightning apps
Topic 2: Cloud Applications11%- Sales and Service Features
  • 1. Service Cloud capabilities
  • 2. Collaboration tools
  • 3. Sales Cloud capabilities
Topic 3: Data and Analytics Management13%- Reporting
  • 1. Report filtering
  • 2. Dashboards
  • 3. Custom report types
- Data Quality
  • 1. Duplicate management
  • 2. Data governance
  • 3. Validation rules
Topic 4: Environment Management and Deployment7%- Deployment Best Practices
  • 1. Release management
  • 2. Metadata migration
- Deployment Tools
  • 1. Change Sets
  • 2. Sandboxes
  • 3. Managed and unmanaged packages
Topic 5: Security and Access20%- User Administration
  • 1. Profiles and permission sets
  • 2. Authentication methods
  • 3. Delegated administration
- Data Import
  • 1. Data Loader
  • 2. External IDs
  • 3. Data Import Wizard
- External Data Management
  • 1. Data warehouse and data lakes
  • 2. Salesforce Connect
  • 3. External objects
  • 4. Backup and archive strategies
- Data Access and Sharing
  • 1. Territory Management
  • 2. Record access implications
  • 3. Role hierarchy and sharing model
  • 4. Field-level security
Topic 6: Process Automation20%- Automation Tools
  • 1. Process Builder
  • 2. Approval Processes
  • 3. Workflow Rules
  • 4. Flow
- Automation Troubleshooting
  • 1. Order of execution
  • 2. Automation limitations and capabilities
  • 3. Declarative automation troubleshooting
- Business Solution Design
  • 1. Selecting the best automation solution
  • 2. Combining automation tools
Topic 7: Auditing and Monitoring10%- Audit Features
  • 1. Setup audit trail
  • 2. Field history tracking
  • 3. Login history
- Monitoring Tools
  • 1. System monitoring
  • 2. Performance analysis

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Salesforce Certified Platform Administrator II Plat-Admn-301 Prüfungsfragen mit Lösungen (Q125-Q130):

125. Frage
Cloud Kicks has o custom object called Membership Details that records information about customers' preferences for their memberships. Depending, on the membership level, different data needs to be displayed.
* when cue running user has the Market no profile, all data should be visible.
* When the running user has the Support profile, only the Support preference fields should be visible.
* Both Marketing and Support users should be able to report on all data.
How should the administrator deliver this solution?

Antwort: C

Begründung:
Use Field-Level Security to control data access is how the administrator should deliver this solution. Field- Level Security is a way to restrict users' access to view or edit specific fields on an object based on their profile or permission set. Field-Level Security can be used to make fields visible or hidden, and editable or read-only for different users. By using Field-Level Security, the administrator can ensure that only Marketing users can see all data on the Membership Details object, while Support users can only see the Support preference fields.


126. Frage
Cloud Kicks tracks project details in a custom Project object. Project Milestones are tracked in a second custom object, with a reference to the parent Project record. Users need to automatically create a standard set of related Project Milestones when a Project record is created.
What is the recommended automation solution?

Antwort: B

Begründung:
An after-save autolaunched flow is a type of flow that runs in the background when a record is saved and performs actions based on the record data or changes. An after-save autolaunched flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after-save autolaunched flow that runs when a Project record is created and creates a standard set of related Project Milestone records based on predefined values or variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5 https://help.sales


127. Frage
AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.
How should an administrator ensure the data is captured properly?

Antwort: B

Begründung:
A validation rule on the Opportunity Product object to require custom date fields based on the product family will ensure that the data is captured properly. A validation rule can check if the product family matches the service plan and if so, require the start and end date fields to be filled out. This way, AW Computing can capture the term length for each service plan sold. References: https://help.salesforce.com/s/articleView?id=sf.
fields_about_validation_rules.htm&type=5


128. Frage
An administrator is asked to create a report to calculate the year-over-year changed in the dollar amount of a company's opportunities.
What reporting tool should be used to complete this request?

Antwort: D

Begründung:
A custom summary formula is a formula that calculates values from summary fields in reports such as sums, averages, counts, etc. Custom summary formulas can use functions such as PREVGROUPVAL which returns the value of a field from the previous row at the same grouping level. By using a custom summary formula with the PREVGROUPVAL function, an administrator can create a report to calculate the year-over-year change in the dollar amount of a company's opportunities by subtracting the amount from the previous year from the amount from the current year and dividing by the amount from the previous year. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_summary_formulas.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.reports_builder_functions.htm&type=5


129. Frage
Cloud Kicks has an export of Order and Order Item data from an enterprise resource planning (ERP) system.
The data must be imported into the Salesforce Order and Order Product objects, while maintaining the relationships in the data.
What are two ways the administrator should load the data?
Choose 2 answers

Antwort: B,C

Begründung:
Use an Insert operation to load data because the data is not already in Salesforce and does not need to be updated or deleted3. Map an External ID data value to the object because External IDs are used to create relationships between records that are being imported and records that already exist in Salesforce4.
References: 3 https://help.salesforce.com/s/articleView?id=sf.data_loader_insert.htm&type=5 4 https://help.
salesforce.com/s/articleView?id=sf.data_loader_relationships.htm&type=5


130. Frage
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