New SPHR Test Labs | SPHR High Passing Score

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HRCI SPHR Exam Syllabus Topics:

SectionWeightObjectives
Leadership and Strategy33%- Leading the HR Function
  • 1. Influence people management practices
  • 2. Evaluate credibility and relevance of external information
  • 3. Develop HR strategic plans
  • 4. Monitor organizational risk
- Developing HR Strategy
  • 1. Develop and manage workplace practices aligned with vision, values, and ethics
  • 2. Design and manage effective change strategies
  • 3. Contribute to organizational strategy and planning
  • 4. Evaluate organizational design and structure
HR Information Management, Safety, and Security10%- Workplace Safety and Security
  • 1. Evaluate employee safety and security strategies
  • 2. Manage compliance with OSHA, HIPAA, emergency response plans
  • 3. Address building access and data security/privacy
- HR Information Management
  • 1. Analyze workforce metrics (turnover, cost per hire, retention rates)
  • 2. Design and evaluate HR data indicators to inform strategic actions
  • 3. Manage HR information systems and data privacy
Workforce Planning and Talent Acquisition17%- Workforce Planning
  • 1. Analyze organizational needs and workforce gaps
  • 2. Forecast talent supply and demand
  • 3. Develop workforce planning strategies
- Talent Acquisition
  • 1. Design and evaluate recruiting strategies
  • 2. Develop selection and hiring processes
  • 3. Evaluate effectiveness of talent acquisition programs
Total Rewards17%- Benefits
  • 1. Develop health, retirement, and wellness programs
  • 2. Evaluate effectiveness of total rewards programs
  • 3. Design and evaluate benefits programs
- Compensation
  • 1. Design and evaluate compensation strategies
  • 2. Evaluate market competitiveness and equity
  • 3. Develop base pay and incentive programs
Talent Management23%- Employee Development
  • 1. Identify and implement leadership development strategies
  • 2. Design and evaluate learning and development strategies
  • 3. Develop training programs and initiatives
- Career Development
  • 1. Design policies for return of employees
  • 2. Assess talent and develop career paths
  • 3. Develop employee career and growth opportunities
- Performance Management
  • 1. Design and evaluate strategies for performance management
  • 2. Align team and individual performance goals to organizational measures
  • 3. Evaluate strategies for employee satisfaction and retention

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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q216-Q221):

NEW QUESTION # 216
What is the most effective method to use when an employer wants to obtain insight into employee goals and job satisfaction and provide career counseling to those in the work group?

Answer: D

Explanation:
Answer option B is correct.A skip-level interview provides an opportunity for a manager's manager to obtain insight into the goals and satisfaction of employees in the work group. An employee survey (A) is best used to gather information about various issues that can be collated and summarized. A focus group (B) can be used to involve employees in the decision-making process. A brown-bag lunch (D) is an effective way for senior managers to meet with small groups of employees to answer questions about the company goals and mission and to obtain feedback about operations. See Chapter 7 for more information. Chapter: Employee and Labor Relations Objective: Employee Relations


NEW QUESTION # 217
Which of the following ensures that employees working in different locations are paid at rates competitive in the labor market for specific jobs and locations?

Answer: C

Explanation:
Explanation/Reference:
Answer option A is correct.
Chapter: Compensation and Benefits
Objective: Compensation


NEW QUESTION # 218
A manager makes a sexual advancement to an employee who rejects the advance. Later, the manager does not allow the employee to be promoted because of the rejection of the sexual advancement. This is an example of what type of sexual harassment?

Answer: C

Explanation:
Explanation/Reference:
Answer option C is correct.
This is an example of quid pro quo sexual harassment. This happens when employment decisions are rewarded or punished based on the sexual advance of management or employees to others in the organization.
Answer option D is incorrect. This isn't an example of disparate impact, as there's no policy requiring an action.
Answer option B is incorrect. This isn't an example of disparate treatment, as a member of a protected class isn't intentionally treated differently than other employees in this scenario.
Answer option A is incorrect. This isn't an example of a hostile work environment, which is a form of sexual advancement.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation


NEW QUESTION # 219
An employee-assistance plan will not assist employees with what?

Answer: B

Explanation:
Explanation/Reference:
Answer option C is correct.
EAPs provide counseling for a variety of employee needs, including financial and legal counseling (D), substance abuse (B), and help to quit smoking. Outplacement counseling (A) is often, but not always, included in an EAP. The plans typically do not cover gambling.
Chapter: Risk Management
Objective: Review Questions


NEW QUESTION # 220
There is a document the federal government has created that you would like to use in your training class.
You'll be teaching how the form is designed, its purpose, and what all parts of the form provide. The form will be included in your overhead presentation, in the course manual, and as a handout in the classroom. Is this legal?

Answer: A

Explanation:
Explanation/Reference:
Answer option D is correct.
Work created by the federal government is in the public domain and not protected by copyright laws.
Answer option A is incorrect. The form is copyright-free.
Answer option B is incorrect. The form can be distributed in the seminar as it is copyright-free in the public domain.
Answer option C is incorrect. The form can be distributed by overhead presentations and in the course handouts.
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter 5: Human Resource Development. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Staffing Programs


NEW QUESTION # 221
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