Oracle 1Z0-1064-26日本語復習赤本、1Z0-1064-26認定内容

弊社Oracleの資料を使用すると、最短でOracle Fusion Service 2026 Implementation Professionalの最高の質問トレントを習得し、他のことを完了するための時間とエネルギーを節約できます。最も重要なのは、1Z0-1064-26学習資料を安全にダウンロード、インストール、GoShiken使用できることです。製品にウイルスがないことを保証できます。それだけでなく、最高のサービスと最高のOracle Fusion Service 2026 Implementation Professional試験トレントを提供し、製品の品質が良好であることを保証できます。そのため、購入後はお気軽にご利用ください。お金を無駄にさせません。

Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Objectives
Reporting and Analytics	- Service analytics 1. Operational reporting 2. Dashboards and KPIs
Service Request Management	- Customer interaction handling 1. Communication templates and notifications 2. Omnichannel support processes - Case and ticket handling 1. SLAs and escalation management 2. Creation, routing, and assignment rules
Knowledge Management	- Knowledge articles 1. Creation and lifecycle management 2. Search and recommendation usage
Field Service and Dispatch	- Field service operations 1. Scheduling and dispatch rules 2. Work order management
Oracle Fusion Service Overview	- Core Service Architecture 1. Fusion Service data model and components 2. Service request lifecycle management - Service Configuration Basics 1. Basic setup and administration 2. Security roles and access control
Integrations and Extensions	- Integration capabilities 1. REST APIs and integration flows 2. Third-party system integration

>> Oracle 1Z0-1064-26日本語復習赤本 <<

1Z0-1064-26認定内容、1Z0-1064-26関連問題資料

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Oracle Fusion Service 2026 Implementation Professional 認定 1Z0-1064-26 試験問題 (Q58-Q63):

質問 # 58
Your customer has the following requirement: when filtering service requests an agent wants to see by default all those service requests that are "New", whose channel type is "Web", and are assigned to them.
Which five activities should be completed by an agent on the SR list page in order to create an appropriate personalized service request search filter?

A. In Advanced Search, confirm Record Set = Assigned to Me.
B. In Advanced Search, Add Channel Type = Web.
C. Click the Show Advanced Search icon.
D. Change the section identified with Status = New
E. In Advanced Search, save and select the "Set as Default" box.
F. In Advanced Search, select Action > Update.

正解：A、B、C、D、E

質問 # 59
Your client has noticed that inbound emails from customers are not creating or updating service requests.
Which step should they perform to automate it?

A. Adjust permissions on all customer's profiles.
B. Enable SVC_ENABLE_INBOUND_EMAIL_DEFAULT_PROCESSING.
C. Enable SVC_SR_INBOUND_EMAIL_AUTO_UPDATE.
D. Adjust the inbound message filters.

正解：C

質問 # 60
Which option describes the automated page presentation for incoming calls?

A. a feature that displays a caller-appropriate application page based on your customer's native language when you answer your phone
B. a feature that displays a caller-appropriate application page based on a set of navigation rules defined for your customer when you answer your phone
C. a feature that displays a detailed caller profile based on a customizable set of parameters defined for your customer when you answer your phone
D. a feature that displays a detailed caller profile based on your customer's country when you answer your phone

正解：D

質問 # 61
A service agent can create tasks from different system areas.
Identify three modules where a service agent can create and associate tasks.

A. Notes
B. Sales opportunities
C. Social network
D. Contacts
E. Service requests

正解：B、C、E

質問 # 62
Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

A. It requires the use of a sandbox to modify the fields associated with standard and custom objects.
B. It allows edits to dashboard pages.
C. In includes a preview option for all standard and custom object pages.
D. It requires proper permissions to use the tools and additional permissions to edit the desired object.

正解：A

質問 # 63
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1Z0-1064-26認定内容: https://www.goshiken.com/Oracle/1Z0-1064-26-mondaishu.html