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| Section | Weight | Objectives |
|---|---|---|
| Delivery and Migration | 17% | - Slack delivery best practices - Role definition across Slack, partner, and client teams - End-to-end migration planning and execution |
| Change Management and Adoption | - Training and enablement planning - User adoption strategies - Communication and rollout planning | |
| Slack Administration and Governance | - Workspace configuration and settings - Security and compliance controls - User lifecycle management | |
| Solution Design for Slack | - Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem |
>> Slack-Con-201최신 업데이트 인증공부자료 <<
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질문 # 50
A company is launching Slack and wants to promote a culture of transparency and collaboration while also maintaining department-specific discussions. What is the best approach to channel management for this scenario?
정답：C
설명：
This approach fosters a culture of transparency and collaboration through public channels for company-wide discussions, while private channels for departments maintain the confidentiality of specific discussions.
질문 # 51
You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?
정답：B,D
설명：
The correct answers are A and D . The client's constraint is that employees may not be able to attend pre- scheduled training because of competing initiatives. That immediately reduces the value of synchronous formats and increases the value of self-paced enablement. Videos let employees learn asynchronously, pause, replay, and consume material when their schedule allows. Documentation provides a durable reference that employees can search and revisit while using Slack. Together, videos and documentation create a flexible learning path that does not depend on everyone being available at the same time. Option B, a customer story, may inspire adoption but does not provide practical training coverage. Option C, live training, is exactly what the client may struggle to attend. Option E, a leadership AMA, can support launch engagement, but it is still scheduled and interactive rather than a reliable training delivery method for employees with limited availability. The consultant's job is to adapt the learning format to the client's capacity constraints, not force the standard delivery model.
Reference topic: Learning and Enablement - asynchronous learning design, video enablement, documentation strategy, launch constraints, and flexible training delivery.
질문 # 52
A company using Slack wants to collaborate with external clients on Slack Connect while ensuring that sensitive internal information remains secure. What is the best configuration setting for their Slack Connect channels?
정답：C
설명：
Requiring administrative approval for creating and managing Slack Connect channels allows for controlled collaboration with external clients while ensuring internal information security, balancing productivity with security.
질문 # 53
Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack's Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?
정답：A
설명：
The correct answer is C . Enterprise Key Management is not a casual toggle that an admin simply enables inside Slack after purchase. It is an advanced enterprise security capability that gives an organization control over encryption keys for Slack data and requires proper commercial entitlement, technical planning, and Slack-supported configuration. The client must purchase EKM as an add-on product and then coordinate configuration with Slack because key management affects encryption operations, security architecture, administrative access, and incident response procedures. Option A is wrong because EKM is not a free add-on and cannot be treated as a simple self-service feature. Option B is also wrong because EKM is not automatically included merely because the organization purchased "security tools." It has to be entitled and implemented deliberately. The consultant's guidance should set expectations correctly: validate licensing, engage Slack, coordinate with the client's security and key-management teams, and implement the feature through the approved process.
Reference topic: Policies and Settings - Enterprise Key Management, advanced security add-ons, encryption governance, Slack-supported configuration, and enterprise security planning.
질문 # 54
A company is migrating from a legacy communication system to Slack. What is the first critical step in the migration process to ensure a smooth transition?
정답：C
설명：
The first critical step in a successful migration process is to assess the existing communication system. This involves understanding the current workflows, tools, and user needs to identify how Slack can be integrated effectively. This step ensures a tailored migration plan that addresses specific organizational needs and integration points.
질문 # 55
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