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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Cisco Unified IM and Presence	30%	- Configuration 1. High availability 2. Persistent chat 3. Federation configuration (XMPP, SIP) 4. Calendar integration 5. Apple Push Notification Service 6. Centralized deployment - Troubleshooting 1. XMPP issues 2. Notification service problems 3. High availability failures 4. Federation connectivity 5. Calendar integration errors
Topic 2: Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SAML 2.0 components 1. Protocol 2. Profiles 3. Assertion 4. Binding - SSO types in collaboration environment 1. Integrated Windows AD 2. Kerberos 3. Smart card authentication
Topic 3: Application Clients	25%	- Deployment and configuration 1. Webex App 2. Cisco Jabber 3. Client policies and settings - Troubleshooting 1. Media quality issues 2. Login and connectivity issues 3. Feature availability problems - Integration and features 1. Mobility and remote access 2. Voice and video features 3. Presence integration
Topic 4: Cisco Unity Connection and Cisco Unity Express	30%	- Troubleshooting 1. Integration faults 2. Message delivery problems 3. Call routing issues - Deployment and configuration 1. IVR implementation 2. Voice mail configuration 3. System setup and integration 4. High availability and redundancy - Management and maintenance 1. Backup and restore 2. Integration with CUCM 3. User and mailbox management

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q36-Q41):

NEW QUESTION # 36
How many directly managed devices does Cisco TMS support?

A. 0
B. 1
C. 2
D. 3

Answer: A

NEW QUESTION # 37
Refer to the exhibit.

Which statement is true?

A. If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.
B. The administrator must add one node to each subcluster for high availability.
C. IM&P nodes in each subscluster must be configured from the same OVA template.
D. Each Cisco IM&P subcluster must have the same number of nodes.

Answer: B

NEW QUESTION # 38
A Cisco Unified IM and Presence version 11.5.1 on-premises deployment of instant messaging with a capacity of 50,000 users includes the multiple device messaging feature. Each of the
30,000 users has 3 Jabber clients. The customer reports that messages are not being received on all 3 clients. What should the administrator do to resolve this issue?

A. Increase capacity to 90,000+ to match the number of Jabber clients.
B. Increase capacity to 72,000 users to service all Jabber clients.
C. Increase capacity to 60,000 users to service all Jabber clients.
D. Increase capacity to 30,000 users to match the number of Jabber clients.

Answer: A

Explanation:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/11_
5_1/cup0_b_config-and-admin-guide-1151su5/cup0_b_imp-system-configuration-
1151su5_chapter_00.html#reference_5C7BB3C4ACC4D2AF198D6E5B3D748D2F

NEW QUESTION # 39
An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message. Which action resolves the issue?

A. Ensure that codec G.711alaw is configured In the dial peer.
B. Ensure that codec G.729 is configured In the dial peer.
C. Ensure that codec G.711ulaw is configured in the dial peer.
D. Ensure that codec G.722 Is configured In the dial peer.

Answer: C

NEW QUESTION # 40
A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue. Cisco TAC asked the engineer to generate a client-side problem report. Which set of actions must the engineer perform to find and download the problem report logs?

A. Click Admin, select Logs, and follow the instructions.
B. Click Settings, Help, and follows the instructions.
C. Click Settings, Help, Reports, and follow the instructions.
D. Click the Help menu, select Report a problem, and follow the instructions.

Answer: D

NEW QUESTION # 41
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