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| Section | Objectives |
|---|---|
| Topic 1: Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Topic 2: Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
| Topic 3: Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
| Topic 4: Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
| Topic 5: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
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NEW QUESTION # 138
You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours?
(Select the best answer.)
Answer: C
Explanation:
Slack recommends using the Scheduled Send feature to respect teammates' working hours:
"The Scheduled Send feature allows members to compose a message now and schedule it to be delivered during the recipient's preferred working hours." While viewing someone's local time (C) is helpful, Scheduled Send (B) directly solves the problem by deferring the notification appropriately. Setting reminders (D) or Away statuses (A) do not proactively delay messages.
(Reference: Slack Administration Study Guide - Respecting Work-Life Balance in Global Teams)
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NEW QUESTION # 139
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
Answer: D
Explanation:
According to Slack's official documentation on Enterprise Mobility Management (EMM):
"When EMM is required, any users who are not on an approved device and have not completed setup will be immediately signed out of Slack on their mobile devices." There is no grace period of 24 hours, 72 hours, or one week - once EMM enforcement is enabled, users must be using an approved device immediately or they are signed out.
(Reference: Slack Administration Study Guide - Mobile Security and Enterprise Mobility Management)
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NEW QUESTION # 140
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
Answer: B
Explanation:
The most accurate approach is to use Slack's analytics to compare direct message usage across different workspaces.
Slack documentation states:
"Workspace-level analytics allow Admins to view the percentage of messages sent via direct messages versus public or private channels. Comparing this across teams highlights differences in Slack usage patterns." Only option A directly provides a comparative analysis to see if HR's behavior is different from the rest of the org.
(Reference: Slack Administration Study Guide - Workspace Analytics and Communication Patterns)
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NEW QUESTION # 141
Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?
Answer: C
Explanation:
Mandatory Two Factor Authentication (2FA) adds an extra layer of security to member accounts. When enabled, Slack requires that:
"Members must enter a verification code from an authentication app or text message after submitting their password to successfully sign in." This means each time members sign into Slack, they must provide both their password and a second factor, typically a code generated by a mobile authentication app or received via SMS. This prevents unauthorized access even if a password is compromised.
The other options (A, B, C) describe different security measures but do not accurately represent the behavior of 2FA as configured in Slack.
(Reference: Slack Administration Study Guide - Security and Compliance - Two Factor Authentication)
NEW QUESTION # 142
Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?
Answer: D
Explanation:
To automatically manage user deactivation:
"If your Identity Provider supports SCIM provisioning, and it is correctly configured with Slack, user deactivation in the IdP will trigger automatic deactivation of the user's Slack account." SCIM ensures seamless deprovisioning. Just-in-Time deactivations (D) are not a Slack feature, and changing the email manually (A) is not secure or scalable.
(Reference: Slack Administration Study Guide - User Deprovisioning with SCIM)
NEW QUESTION # 143
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