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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR) Mainline Exam |
| Exam Number: | CIS-HR |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice (single answer), Multiple Select (multiple answers) |
| Available Languages: | English |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Exam Price: | $450 USD |
| Exam Duration: | 90 minutes |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) Other ServiceNow CIS certifications |
| Recommended Training: | CIS-HR Official Exam Blueprint ServiceNow HR Service Delivery Implementation Training |
| Exam Registration: | ServiceNow Certification Registration Pearson VUE Exam Scheduling |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored (OnVUE) or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) certification; 3–6 months of experience working with ServiceNow HR applications; familiarity with HR service delivery concepts |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-human-resources-mainline?id=kb_article_view&sys_kb_id=7e9f7843933bba98f2d9bc686cba1010 |
>> Valid ServiceNow CIS-HR Exam Syllabus <<
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Achieving the CIS-HR Certification can provide several benefits to HR professionals. It can improve their job prospects, as many organizations prefer to hire professionals with industry-recognized certifications. It can also enhance their credibility and reputation within the HR community. Certified Implementation Specialist-Human Resources certification can also help HR professionals gain the necessary knowledge and skills to maximize the potential of the ServiceNow platform and improve HR service delivery within their organizations.
Along with the skills and knowledge, you will add to your credential, you will also learn complementary ideas and information. This is especially true if you choose to take the time to acquire knowledge of ServiceNow administrative duties and responsibilities.
NEW QUESTION # 107
What settings define and track cross-scope access to applications?
Answer: D
Explanation:
Restricted Caller Access (RCA) settings are the specific mechanism used to define and track cross-scope access within the ServiceNow platform. While standard Access Controls (ACLs) manage user permissions, RCA manages the permissions of the applications and scripts themselves as they attempt to move data between scopes (e.g., between Global and HR). This is particularly important for HRSD because it contains the most sensitive data on the platform. By utilizing RCA, administrators can ensure that even if a global script is compromised, it cannot pull data from the HR scope unless a specific RCA record has been created and " Allowed " . This provides an additional layer of " defense-in-depth " that is essential for maintaining the confidentiality and integrity of employee records in a shared enterprise environment.
NEW QUESTION # 108
Which ServiceNow security feature allows access to applications and modules?
Answer: A
Explanation:
Comprehensive and Detailed 100 to 150 words of Explanation From ServiceNow Human Resources topics:
Roles are the foundational security mechanism in ServiceNow used to control access to applications, modules, and specific features. In the context of HRSD, roles like sn_hr_core.admin or sn_hr_core.
case_reader determine which parts of the HR application an employee can interact with. While " User Authentication " verifies who the user is, it is the Roles assigned to that user (often via Group membership) that grant the actual permissions to view the HR Case Management module or the HR Profile application.
This role-based access control (RBAC) ensures that sensitive data is compartmentalized, preventing unauthorized users from accessing confidential modules. For instance, a general employee might only have a client role to access the Portal, while an HR professional requires specific scoped roles to manage the backend HR modules.
NEW QUESTION # 109
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/hr-service-categorization.html
NEW QUESTION # 110
When using Agent workspace for Case Management, how can the maximum default size of 30MB for an Employee Document be changed?
Answer: A
Explanation:
By default, the Employee Document Management (EDM) application limits the size of document uploads in Agent Workspace to 30MB to optimize performance. To adjust this limit, an administrator must navigate to Employee Document Properties and modify the setting for " maximum file upload size in megabytes " .
This property specifically controls the threshold for documents being attached to HR Profiles or Cases within the Workspace environment. While there are global system properties for general file attachments, EDM uses its own specific properties to provide granular control over the document filing system. Increasing this size might be necessary for large historical files or bundled employee records, but it must be balanced against storage costs and upload speeds. Changing this property ensures that HR agents can successfully upload all required documentation during the case fulfillment process.
NEW QUESTION # 111
If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-lifecycle-event-activity.html
NEW QUESTION # 112
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