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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Administrator |
| Exam Number: | ADM-201 |
| Passing Score: | 65% |
| Available Languages: | Mandarin Chinese, English, Japanese |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD |
| Exam Format: | Multi-Select, Multiple Choice |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Application Architect Salesforce Certified Sharing and Visibility Designer |
| Certificate Validity Period: | 2 years |
| Sample Questions: | Salesforce Plat-Admn-201 Sample Questions |
| Exam Way: | Online proctored exam at authorized testing centers or through online proctoring |
| Pre Condition: | No formal prerequisites required; recommended to have 6 months to 1 year of hands-on Salesforce administration experience; completing the Salesforce Administrator Trailhead modules is highly recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
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NEW QUESTION # 120
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an Account. Which flow should a Platform Administrator recommend automating within Flow Builder for this business process?
Answer: A
Explanation:
For any business process that needs to run at a specific time interval (in this case, "once a week"), a Scheduled flow is the standard tool. A scheduled flow allows the Platform Administrator to define a frequency (Daily, Weekly, or Once) and a start time57. The flow can then query all relevant Account records and perform the logic of counting open cases and updating the parent record autonomously58. Record-triggered flows (Option B) are inappropriate here because the count needs to happen on a schedule rather than being triggered by an individual record edit59. Autolaunched flows (Option C) must be called by another process, such as a button or Apex, and do not have their own timing mechanism60. "Automation event triggered flow" (Option D) is not a standard type of flow used for recurring batch processing
NEW QUESTION # 121
The Cloud Kicks CFO requires any opportunity over $100,000 to be automatically sent to them, so they can sign off on the record before the deal closes. Which feature should a Platform Administrator use to fulfill this requirement?
Answer: C
Explanation:
The requirement to have a record "signed off" by a specific individual (the CFO) based on a dollar threshold is a classic use case for an Approval Process . While the "Submit for Approval" button (Option A) allows a user to manually start the process, the prompt specifies that the process should happen "automatically"50. To achieve this automation, the Platform Administrator should use Flow Builder to trigger the approval process . A Record-Triggered Flow can be set to run when an Opportunity is created or updated and meets the criteria (Amount > $100,000) . The flow would then use the "Submit for Approval" action to launch the record into the predefined approval process without requiring the sales rep to click a button . Einstein Next Best Action (Option B) is a recommendation tool, not a workflow enforcement tool54. Apex Triggers (Option C) could perform this task, but Salesforce best practices recommend using "clicks not code" (Flow) whenever possible for such requirements . Using Flow to launch an Approval Process provides the necessary automation, routing, and audit trail the CFO requires
NEW QUESTION # 122
Northern Trail Outfitters (NTO) wants to ensure new Contacts are validated before they can be saved. If a user selects that the LeadSource picklist value is Other, NTO also wants to populate a custom text field called Source__c. Which validation rule should a Platform Administrator configure to meet this requirement?
Answer: A
Explanation:
In Salesforce, validation rules use formulas to verify if the data entered by a user meets specific criteria before saving the record. To check the value of a picklist field like LeadSource, the ISPICKVAL() function must be used, as picklist fields do not support standard text operators like
"=" in validation formulas. The requirement is to block the save if LeadSource is "Other" but the Source__c text field is empty. The ISBLANK() function effectively checks if a text field contains no data. Therefore, the correct logic uses AND() to trigger the error message only when both conditions are met: the picklist is set to "Other" AND the text field is blank. Option A is incorrect because it treats a picklist like a text field. Option B and D use NOT() logic, which would trigger errors in the wrong scenarios.
NEW QUESTION # 123
A Platform Administrator needs to configure an approval process for the sales team when opportunities that meet particular conditions are closed. How should the administrator make sure the right records are included in the process?
Answer: A
Explanation:
The fundamental way to control which records enter an Approval Process is by defining Entry Criteria. During the setup of an approval process, the administrator specifies field-level conditions (e.g., Amount > 50,000 AND Stage = Closed Won) that a record must meet to be eligible for approval. If a user attempts to submit a record that does not meet these criteria, Salesforce will display an error message and prevent the process from starting. This ensures that the finance or management teams are only notified of deals that actually require their sign-off. While a Screen Flow (Option C) could be used to launch the process, the entry criteria within the approval process itself act as the ultimate "gatekeeper" for the automation. Validation rules (Option D) prevent bad data but do not route records for approval. Dynamic Forms (Option B) can show or hide the "Submit for Approval" button, but they do not enforce the underlying business logic of the process itself.
NEW QUESTION # 124
A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field? 99
Answer: D
Explanation:
In Salesforce, when a Platform Administrator changes a field's data type from Auto Number to Text, the operation is considered "safe" regarding data retention. The existing values that were automatically generated by the system (e.g., "INV-1001") will remain unchanged and stay within the field as static text strings12. However, once the change is saved, the system will no longer increment or automatically generate new numbers for future records; users will have to enter data manually. It is important to note that the reverse operation-changing a Text field to an Auto Number-is different, as it would require the administrator to decide whether to overwrite existing data or only number new records14. Options B, C, and D are incorrect because Salesforce explicitly supports this specific conversion without deleting or fundamentally transforming the existing data into a different format other than plain text.
NEW QUESTION # 125
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