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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations - Configure workspace-level and org-level policies |
| Topic 2: Channel & User Group Administration | 28% | - Configure channel management policies - Manage default channels and required channels - Implement channel naming conventions and best practices - Manage user groups and channel permissions - Convert public channels to private channels |
| Topic 3: App Administration | 10% | - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Manage app approvals and app directory |
| Topic 4: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Create help channels for user support - Use analytics and reporting to measure engagement - Promote best practices and user adoption |
| Topic 5: Fundamentals | 9% | - Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features |
| Topic 6: Security | 15% | - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity - Configure security policies and compliance settings - Configure domain and IP restrictions - Enable multi-factor authentication (MFA) |
| Topic 7: User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management - Handle user onboarding and offboarding |
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NEW QUESTION # 181
You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?
Answer: A
Explanation:
Slack recommends:
"Workspace Admins are ideal for handling workspace-specific tasks such as member management, approval of apps, and settings management for individual business units." Assigning Org Admins (B) or Org Owners (D) grants broader permissions than necessary and increases risk.
Creating a channel for managing requests (C) does not delegate actual admin permissions.
(Reference: Slack Administration Study Guide - Delegating Workspace-Level Administration)
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NEW QUESTION # 182
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
Answer: C
Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 183
Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)
Answer: A,C
Explanation:
Slack native mobile security features include:
"Admins can block file downloads and copying on mobile and use domain restrictions (domain allow list) to ensure only managed accounts access corporate Slack workspaces." Remote wipe (C) requires Mobile Device Management (MDM), not native Slack. IdP management (D) is not mobile-specific. Jailbreak detection (E) is not a native Slack feature.
(Reference: Slack Administration Study Guide - Slack Native Mobile Security Features)
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NEW QUESTION # 184
You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.
What should you do to manage this process?
(Select the best answer.)
Answer: D
Explanation:
The best practice outlined in Slack Enterprise Grid documentation:
"Enable workspace creation requests, so users can request new workspaces that will be routed to Org Admins via an internal channel for review and approval." This approach scales better for high-volume requests, allowing multiple admins to track and approve them efficiently from a centralized channel, rather than relying on manual direct messages.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Management)
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NEW QUESTION # 185
You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?
Answer: A
Explanation:
Slack best practices recommend:
"For external users who need access to multiple channels but not the entire workspace, a Multi-Channel Guest account is the ideal solution." Full member access (D) is inappropriate for external users. Slack Connect DMs (B) would not provide full channel collaboration. Single-Channel Guest (C) would limit the contractor unnecessarily.
(Reference: Slack Administration Study Guide - Managing Guest Accounts in Enterprise Grid)
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NEW QUESTION # 186
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